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Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Computation and Language · Computer Science 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

Conversational agents based on Large Language Models (LLMs) have recently emerged as powerful tools for human-computer interaction. Nevertheless, their black-box nature implies challenges in predictability and a lack of personalization,…

Computation and Language · Computer Science 2026-04-07 Barbara Gendron , Gaël Guibon , Mathieu d'Aquin

Conversational agents have become an integral part of the general population for simple task enabling situations. However, these systems are yet to have any social impact on the diverse and minority population, for example, helping people…

Computation and Language · Computer Science 2021-12-07 Shachi H Kumar , Hsuan Su , Ramesh Manuvinakurike , Saurav Sahay , Lama Nachman

Teaching programming in early childhood (4-9) to enhance computational thinking has gained popularity in the recent movement of computer science for all. However, current practices ignore some fundamental issues resulting from young…

Human-Computer Interaction · Computer Science 2024-05-03 Changjae Lee , Jinjun Xiong

Current conversational AI systems aim to understand a set of pre-designed requests and execute related actions, which limits them to evolve naturally and adapt based on human interactions. Motivated by how children learn their first…

Conversational AI systems combine AI-based solutions with the flexibility of conversational interfaces. However, most existing testing solutions do not straightforwardly adapt to the characteristics of conversational interaction or to the…

Software Engineering · Computer Science 2026-02-04 Elena Masserini

This chapter illustrates how suitable neuro-symbolic models for language understanding can enable domain generalizability and robustness in downstream tasks. Different methods for integrating neural language models and knowledge graphs are…

Computation and Language · Computer Science 2022-01-19 Alessandro Oltramari , Jonathan Francis , Filip Ilievski , Kaixin Ma , Roshanak Mirzaee

The ability to combine linguistic guidance from others with direct experience is central to human development, enabling safe and rapid learning in new environments. How do people integrate these two sources of knowledge, and how might AI…

Artificial Intelligence · Computer Science 2026-02-19 Cédric Colas , Tracey Mills , Ben Prystawski , Michael Henry Tessler , Noah Goodman , Jacob Andreas , Joshua Tenenbaum

The emergence of generative AI has accelerated the development of conversational tutoring systems that interact with students through natural language dialogue. Unlike prior intelligent tutoring systems (ITS), which largely function as…

Human-Computer Interaction · Computer Science 2026-02-24 Kirk Vanacore , Ryan S. Baker , Avery H. Closser , Jeremy Roschelle

Turing test was long considered the measure for artificial intelligence. But with the advances in AI, it has proved to be insufficient measure. We can now aim to mea- sure machine intelligence like we measure human intelligence. One of the…

Artificial Intelligence · Computer Science 2017-05-15 Arindam Bhattacharya

Improving the emotional awareness of pre-trained language models is an emerging important problem for dialogue generation tasks. Although prior studies have introduced methods to improve empathetic dialogue generation, few have discussed…

Computation and Language · Computer Science 2023-02-06 Yiren Liu , Halil Kilicoglu

With the rise of AI systems in real-world applications comes the need for reliable and trustworthy AI. An essential aspect of this are explainable AI systems. However, there is no agreed standard on how explainable AI systems should be…

Artificial Intelligence · Computer Science 2022-07-04 Sascha Saralajew , Ammar Shaker , Zhao Xu , Kiril Gashteovski , Bhushan Kotnis , Wiem Ben Rim , Jürgen Quittek , Carolin Lawrence

Recent pretrained language models extend from millions to billions of parameters. Thus the need to fine-tune an extremely large pretrained model with a limited training corpus arises in various downstream tasks. In this paper, we propose a…

Computation and Language · Computer Science 2021-09-14 Runxin Xu , Fuli Luo , Zhiyuan Zhang , Chuanqi Tan , Baobao Chang , Songfang Huang , Fei Huang

Generative AI offers significant opportunities for language learning. Tools like ChatGPT can provide informal second language practice through chats in written or voice forms, with the learner specifying through prompts conversational…

Computers and Society · Computer Science 2024-06-03 Robert Godwin-Jones

Recent hype surrounding the increasing sophistication of language processing models has renewed optimism regarding machines achieving a human-like command of natural language. Research in the area of natural language understanding (NLU) in…

Computation and Language · Computer Science 2022-11-18 Lize Alberts

Conversational AI is rapidly becoming a primary interface for information seeking and decision making, yet most systems still assume idealized users. In practice, human reasoning is bounded by limited attention, uneven knowledge, and…

Emerging Technologies · Computer Science 2026-01-21 Jiqun Liu

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…

Computation and Language · Computer Science 2022-05-20 Prakhar Gupta , Harsh Jhamtani , Jeffrey P. Bigham

We define general linguistic intelligence as the ability to reuse previously acquired knowledge about a language's lexicon, syntax, semantics, and pragmatic conventions to adapt to new tasks quickly. Using this definition, we analyze…

Mental illness is one of the most pressing public health issues of our time. While counseling and psychotherapy can be effective treatments, our knowledge about how to conduct successful counseling conversations has been limited due to lack…

Computation and Language · Computer Science 2016-08-16 Tim Althoff , Kevin Clark , Jure Leskovec

The world has seen the emergence of machines based on pretrained models, transformers, also known as generative artificial intelligences for their ability to produce various types of content, including text, images, audio, and synthetic…

Artificial Intelligence · Computer Science 2024-10-10 Bernardo Gonçalves