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Building systems that can communicate with humans is a core problem in Artificial Intelligence. This work proposes a novel neural network architecture for response selection in an end-to-end multi-turn conversational dialogue setting. The…
Parallel sentence extraction is a task addressing the data sparsity problem found in multilingual natural language processing applications. We propose an end-to-end deep neural network approach to detect translational equivalence between…
The application of Deep Neural Networks for ranking in search engines may obviate the need for the extensive feature engineering common to current learning-to-rank methods. However, we show that combining simple relevance matching features…
In recent years, deep neural networks have led to exciting breakthroughs in speech recognition, computer vision, and natural language processing (NLP) tasks. However, there have been few positive results of deep models on ad-hoc retrieval…
Neural network models are capable of generating extremely natural sounding conversational interactions. Nevertheless, these models have yet to demonstrate that they can incorporate content in the form of factual information or…
Frequently-Asked-Question (FAQ) retrieval provides an effective procedure for responding to user's natural language based queries. Such platforms are becoming common in enterprise chatbots, product question answering, and preliminary…
This paper develops a model that addresses sentence embedding, a hot topic in current natural language processing research, using recurrent neural networks with Long Short-Term Memory (LSTM) cells. Due to its ability to capture long term…
Machine comprehension question answering, which finds an answer to the question given a passage, involves high-level reasoning processes of understanding and tracking the relevant contents across various semantic units such as words,…
Grounding human-machine conversation in a document is an effective way to improve the performance of retrieval-based chatbots. However, only a part of the document content may be relevant to help select the appropriate response at a round.…
Dialogue response selection is an important part of Task-oriented Dialogue Systems (TDSs); it aims to predict an appropriate response given a dialogue context. Obtaining key information from a complex, long dialogue context is challenging,…
Goal-oriented conversational interfaces are designed to accomplish specific tasks and typically have interactions that tend to span multiple turns adhering to a pre-defined structure and a goal. However, conventional neural language models…
Stack Overflow is one of the most popular Programming Community-based Question Answering (PCQA) websites that has attracted more and more users in recent years. When users raise or inquire questions in Stack Overflow, providing related…
Pair-based metric learning has been widely adopted to learn sentence embedding in many NLP tasks such as semantic text similarity due to its efficiency in computation. Most existing works employed a sequence encoder model and utilized…
Text matching is a fundamental technique in both information retrieval and natural language processing. Text matching tasks share the same paradigm that determines the relationship between two given texts. The relationships vary from task…
Despite their popularity in the chatbot literature, retrieval-based models have had modest impact on task-oriented dialogue systems, with the main obstacle to their application being the low-data regime of most task-oriented dialogue tasks.…
Sentence-level classification and sequential labeling are two fundamental tasks in language understanding. While these two tasks are usually modeled separately, in reality, they are often correlated, for example in intent classification and…
Conversational speech, while being unstructured at an utterance level, typically has a macro topic which provides larger context spanning multiple utterances. The current language models in speech recognition systems using recurrent neural…
A major challenge to the problem of community question answering is the lexical and semantic gap between the sentence representations. Some solutions to minimize this gap includes the introduction of extra parameters to deep models or…
Neural machine translation (NMT) becomes a new state-of-the-art and achieves promising translation results using a simple encoder-decoder neural network. This neural network is trained once on the parallel corpus and the fixed network is…
Retrieval-based chatbots leverage human-verified Q\&A knowledge to deliver accurate, verifiable responses, making them ideal for customer-centric applications where compliance with regulatory and operational standards is critical. To…