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Related papers: A chatbot architecture for promoting youth resilie…

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Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

Prior research on young adults' mental health help-seeking mostly focuses on one particular resource such as a mobile app or digital platform, paying less attention to their lived experiences interacting with the ecosystem of resources. We…

Human-Computer Interaction · Computer Science 2024-01-18 Jiaying Liu , Yan Zhang

In the wake of the post-pandemic era, marked by social isolation and surging rates of depression and anxiety, conversational agents based on digital psychotherapy can play an influential role compared to traditional therapy sessions. In…

Human-Computer Interaction · Computer Science 2024-03-27 Sina Elahimanesh , Shayan Salehi , Sara Zahedi Movahed , Lisa Alazraki , Ruoyu Hu , Abbas Edalat

The development and deployment of chatbot technology, while spanning decades and employing different techniques, require innovative frameworks to understand and interrogate their functionality and implications. A mere technocentric account…

Computers and Society · Computer Science 2025-01-22 Mauricio Figueroa-Torres

Mental health concerns are rising globally, prompting increased reliance on technology to address the demand-supply gap in mental health services. In particular, mental health chatbots are emerging as a promising solution, but these remain…

Human-Computer Interaction · Computer Science 2026-01-23 Shreya Haran , Samiha Thatikonda , Dong Whi Yoo , Koustuv Saha

Employee well-being is a critical concern in the contemporary workplace, as highlighted by the American Psychological Association's 2021 report, indicating that 71% of employees experience stress or tension. This stress contributes…

Computation and Language · Computer Science 2024-02-05 David W. Vinson , Mihael Arcan , David-Paul Niland , Fionn Delahunty

People experiencing mental health crises frequently turn to open-ended generative AI (GenAI) chatbots for support. However, rather than providing immediate assistance, some GenAI chatbots are designed to respond to crisis situations in ways…

We need open platforms driven by specialists, in which queries can be created and collected for long periods and the diagnosis made, based on a rigorous clinical follow-up. In this work, we developed a multi-language robot interface helping…

Human-Computer Interaction · Computer Science 2019-09-09 C. Yvanoff-Frenchin , V. Ramos , T. Belabed , C. Valderrama

Artificial Intelligence (AI) chatbots powered by a large language model (LLM) are entering young children's learning and play, yet little is known about how young children construe these agents or how such construals relate to engagement.…

Human-Computer Interaction · Computer Science 2025-12-04 Pilyoung Kim , Jenna H. Chin , Yun Xie , Nolan Brady , Tom Yeh , Sujin Yang

In this work, we present a multi-tool evaluation of 106 deployed web-based chatbots, across domains like healthcare, education and customer service, comprising both standalone applications and embedded widgets using automated tools (Google…

Human-Computer Interaction · Computer Science 2025-06-06 Mukesh Rajmohan , Smit Desai , Sanchari Das

ChatGPT, launched in November 2022, has gained widespread attention from students and educators globally, with an online report by Hu (2023) stating it as the fastest-growing consumer application in history. While discussions on the use of…

Computers and Society · Computer Science 2023-05-31 Gaoxia Zhu , Xiuyi Fan , Chenyu Hou , Tianlong Zhong , Peter Seow , Annabel Chen Shen-Hsing , Preman Rajalingam , Low Kin Yew , Tan Lay Poh

This is the study that presents an AI-Python-based chatbot that helps students to learn programming by demonstrating solutions to such problems as debugging errors, solving syntax problems or converting abstract theoretical concepts to…

Software Engineering · Computer Science 2025-09-26 Sayed Mahbub Hasan Amiri , Md Mainul Islam

Internet of Things (IoT) is emerging as a significant technology in shaping the future by connecting physical devices or things with internet. It also presents various opportunities for intersection of other technological trends which can…

Artificial Intelligence · Computer Science 2016-12-09 Rohan Kar , Rishin Haldar

AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…

Human-Computer Interaction · Computer Science 2026-03-25 Olivia Yan Huang , Monika Stodolska , Sharifa Sultana

With the ongoing penetration of conversational user interfaces, a better understanding of social and emotional characteristic inherent to dialogue is required. Chatbots in particular face the challenge of conveying human-like behaviour…

Human-Computer Interaction · Computer Science 2021-04-29 Natascha Mariacher , Stephan Schlögl , Alexander Monz

Job interview anxiety is a prevalent challenge among university students and can undermine both performance and confidence in high-stakes evaluative situations. Social robots have shown promise in reducing anxiety through emotional support,…

Human-Computer Interaction · Computer Science 2026-01-23 Wanqi Zhang , Jiangen He , Marielle Santos

Therapeutic art activities, such as expressive drawing and painting, require the synergy between creative visual production and interactive dialogue. Recent advancements in Multimodal Large Language Models (MLLMs) have expanded the capacity…

Human-Computer Interaction · Computer Science 2026-05-12 Le Lin , Zihao Zhu , Rainbow Tin Hung Ho , Jing Liao , Yuhan Luo

The release of the large language model based chatbot ChatGPT in November 2022 has brought considerable attention to the subject of artificial intelligence, not only in the public. From the perspective of higher education, ChatGPT…

Computers and Society · Computer Science 2023-11-29 Nicolas Schwenke , Heinrich Söbke , Eckhard Kraft

People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…

Human-Computer Interaction · Computer Science 2026-01-26 Samuel Rhys Cox , Jade Martin-Lise , Simo Hosio , Niels van Berkel

Companion chatbots offer a potential solution to the growing epidemic of loneliness, but their impact on users' psychosocial well-being remains poorly understood, raising critical ethical questions about their deployment and design. This…

Human-Computer Interaction · Computer Science 2025-08-12 Auren R. Liu , Pat Pataranutaporn , Pattie Maes