Related papers: Smart To-Do : Automatic Generation of To-Do Items …
This paper presents a computationally efficient machine-learned method for natural language response suggestion. Feed-forward neural networks using n-gram embedding features encode messages into vectors which are optimized to give…
Due to its wide use in personal, but most importantly, professional contexts, email represents a valuable source of information that can be harvested for understanding, reengineering and repurposing undocumented business processes of…
Ticket assignment/dispatch is a crucial part of service delivery business with lot of scope for automation and optimization. In this paper, we present an end-to-end automated helpdesk email ticket assignment system, which is also offered as…
In this paper, we present design, implementation, and effectiveness of generating personalized suggestions for email replies. To personalize email responses based on users style and personality, we model the users persona based on her past…
In this work, we introduce SMART-LLM, an innovative framework designed for embodied multi-robot task planning. SMART-LLM: Smart Multi-Agent Robot Task Planning using Large Language Models (LLMs), harnesses the power of LLMs to convert…
IT helpdesks are charged with the task of responding quickly to user queries. To give the user confidence that their query matters, the helpdesk will auto-reply to the user with confirmation that their query has been received and logged.…
Email remains one of the most frequently used means of online communication. People spend a significant amount of time every day on emails to exchange information, manage tasks and schedule events. Previous work has studied different ways…
Email has remained a principal form of communication among people, both in enterprise and social settings. With a deluge of emails crowding our mailboxes daily, there is a dire need of smart email systems that can recover important emails…
Product description generation is a challenging and under-explored task. Most such work takes a set of product attributes as inputs then generates a description from scratch in a single pass. However, this widespread paradigm might be…
In light of recent advances in large language models (LLMs), the expectations for the next generation of virtual assistants include enhanced naturalness and adaptability across diverse usage scenarios. However, the creation of high-quality…
A general approach for building a smart assistant that guides a user from a forecast generated by a machine learning model through a sequence of decision-making steps is presented. We develop a methodology to build such a system. The system…
In this tutorial, we focus on text-to-text generation, a class of natural language generation (NLG) tasks, that takes a piece of text as input and then generates a revision that is improved according to some specific criteria (e.g.,…
Autocomplete suggestions are fundamental to modern text entry systems, with applications in domains such as messaging and email composition. Typically, autocomplete suggestions are generated from a language model with a confidence…
Comprehensive IT support teams in large scale organizations require more man power for handling engagement and requests of employees from different channels on a 24*7 basis. Automated email technical queries help desk is proposed to have…
We follow the step-by-step approach to neural data-to-text generation we proposed in Moryossef et al (2019), in which the generation process is divided into a text-planning stage followed by a plan-realization stage. We suggest four…
Commit messages are crucial for documenting software changes, aiding in program comprehension and maintenance. However, creating effective commit messages is often overlooked by developers due to time constraints and varying levels of…
Although information workers may complain about meetings, they are an essential part of their work life. Consequently, busy people spend a significant amount of time scheduling meetings. We present Calendar.help, a system that provides…
Recent years have brought about an interest in the challenging task of summarizing conversation threads (meetings, online discussions, etc.). Such summaries help analysis of the long text to quickly catch up with the decisions made and thus…
This paper introduces a novel architectural framework that integrates Large Language Models (LLMs) with email interfaces to automate administrative tasks, specifically targeting accessibility barriers in enterprise environments. The system…
As software systems become more complex, modern software development requires more attention to human perspectives, and active participation of development teams in requirements elicitation tasks. In this context, incomplete or ambiguous…