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Workers in crowd markets struggle to earn a living. One reason for this is that it is difficult for workers to accurately gauge the hourly wages of microtasks, and they consequently end up performing labor with little pay. In general,…

Human-Computer Interaction · Computer Science 2019-03-19 Susumu Saito , Chun-Wei Chiang , Saiph Savage , Teppei Nakano , Tetsunori Kobayashi , Jeffrey Bigham

A growing number of people are working as part of on-line crowd work, which has been characterized by its low wages; yet, we know little about wage distribution and causes of low/high earnings. We recorded 2,676 workers performing 3.8…

Computers and Society · Computer Science 2017-12-29 Kotaro Hara , Abi Adams , Kristy Milland , Saiph Savage , Chris Callison-Burch , Jeffrey Bigham

Traditional employment usually provides mechanisms for workers to improve their skills to access better opportunities. However, crowd work platforms like Amazon Mechanical Turk (AMT) generally do not support skill development (i.e.,…

Human-Computer Interaction · Computer Science 2018-11-14 Chun-Wei Chiang , Anna Kasunic , Saiph Savage

In 2013, scholars laid out a framework for a sustainable, ethical future of crowd work, recommending career ladders so that crowd work can lead to career advancement and more economic mobility. Five years later, we consider this vision in…

Human-Computer Interaction · Computer Science 2019-02-15 Anna Kasunic , Chun-Wei Chiang , Geoff Kaufman , Saiph Savage

Crowd work has the potential of helping the financial recovery of regions traditionally plagued by a lack of economic opportunities, e.g., rural areas. However, we currently have limited information about the challenges facing crowd…

Human-Computer Interaction · Computer Science 2021-01-01 Claudia Flores-Saviaga , Yuwen Li , Benjamin V. Hanrahan , Jeffrey Bigham , Saiph Savage

Crowdsourcing markets provide workers with a centralized place to find paid work. What may not be obvious at first glance is that, in addition to the work they do for pay, crowd workers also have to shoulder a variety of unpaid invisible…

Human-Computer Interaction · Computer Science 2021-10-04 Carlos Toxtli , Siddharth Suri , Saiph Savage

Current crowdsourcing platforms provide little support for worker feedback. Workers are sometimes invited to post free text describing their experience and preferences in completing tasks. They can also use forums such as Turker Nation1 to…

Databases · Computer Science 2018-01-11 Mohammadreza Esfandiari , Senjuti Basu Roy , Sihem Amer-Yahia

While Amazon's Mechanical Turk (AMT) helped launch the paid crowd work industry eight years ago, many new vendors now offer a range of alternative models. Despite this, little crowd work research has explored other platforms. Such…

Computers and Society · Computer Science 2013-10-08 Donna Vakharia , Matthew Lease

To prevent the costly and inefficient use of resources on low-quality annotations, we want a method for creating a pool of dependable annotators who can effectively complete difficult tasks, such as evaluating automatic summarization. Thus,…

Current practices regarding data collection for natural language processing on Amazon Mechanical Turk (MTurk) often rely on a combination of studies on data quality and heuristics shared among NLP researchers. However, without considering…

Computation and Language · Computer Science 2023-11-17 Olivia Huang , Eve Fleisig , Dan Klein

We study the causal effects of financial incentives on the quality of crowdwork. We focus on performance-based payments (PBPs), bonus payments awarded to workers for producing high quality work. We design and run randomized behavioral…

Computer Science and Game Theory · Computer Science 2015-03-20 Chien-Ju Ho , Aleksandrs Slivkins , Siddharth Suri , Jennifer Wortman Vaughan

In this paper we consider a mechanism design problem in the context of large-scale crowdsourcing markets such as Amazon's Mechanical Turk, ClickWorker, CrowdFlower. In these markets, there is a requester who wants to hire workers to…

Computer Science and Game Theory · Computer Science 2014-08-14 Nima Anari , Gagan Goel , Afshin Nikzad

Microtask crowdsourcing is increasingly critical to the creation of extremely large datasets. As a result, crowd workers spend weeks or months repeating the exact same tasks, making it necessary to understand their behavior over these long…

Human-Computer Interaction · Computer Science 2016-11-02 Kenji Hata , Ranjay Krishna , Li Fei-Fei , Michael S. Bernstein

Crowdsourcing markets like Amazon's Mechanical Turk (MTurk) make it possible to task people with small jobs, such as labeling images or looking up phone numbers, via a programmatic interface. MTurk tasks for processing datasets with humans…

Databases · Computer Science 2011-10-03 Adam Marcus , Eugene Wu , David Karger , Samuel Madden , Robert Miller

Entry-level crowd work is often reported to pay less than minimum wage. While this may be appropriate or even necessary, due to various legal, economic, and pragmatic factors, some Requesters and workers continue to question this status…

Human-Computer Interaction · Computer Science 2017-08-29 Akash Mankar , Riddhi J. Shah , Matthew Lease

Digital workers on crowdsourcing platforms (e.g., Amazon Mechanical Turk, Appen, Clickworker, Prolific) play a crucial role in training and improving AI systems, yet they often face low pay, unfair conditions, and a lack of recognition for…

Human-Computer Interaction · Computer Science 2025-06-16 ATM Mizanur Rahman , Sharifa Sultana

Crowdsourcing platforms such as Amazon Mechanical Turk (MTurk) are important tools for researchers seeking to conduct studies with a broad, global participant base. Despite their popularity and demonstrated utility, we present evidence that…

Human-Computer Interaction · Computer Science 2025-11-04 Shengqian Wang , Israt Jahan Jui , Julie Thorpe

We investigate the feasibility of obtaining highly trustworthy results using crowdsourcing on complex engineering tasks. Crowdsourcing is increasingly seen as a potentially powerful way of increasing the supply of labor for solving…

Social and Information Networks · Computer Science 2014-07-01 Matthew Staffelbach , Peter Sempolinski , David Hachen , Ahsan Kareem , Tracy Kijewski-Correa , Douglas Thain , Daniel Wei , Greg Madey

We study a crowdsourcing problem where the platform aims to incentivize distributed workers to provide high quality and truthful solutions without the ability to verify the solutions. While most prior work assumes that the platform and…

Computer Science and Game Theory · Computer Science 2021-04-12 Chao Huang , Haoran Yu , Jianwei Huang , Randall A. Berry

Crowdsourcing is a form of "peer production" in which work traditionally performed by an employee is outsourced to an "undefined, generally large group of people in the form of an open call." We present a model of workers supplying labor to…

Human-Computer Interaction · Computer Science 2010-04-19 John Horton , Lydia Chilton
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