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Dialogue state tracking (DST) plays an important role in task-oriented dialogue systems. However, collecting a large amount of turn-by-turn annotated dialogue data is costly and inefficient. In this paper, we propose a novel turn-level…

Computation and Language · Computer Science 2023-10-24 Zihan Zhang , Meng Fang , Fanghua Ye , Ling Chen , Mohammad-Reza Namazi-Rad

Learning a near optimal policy in a partially observable system remains an elusive challenge in contemporary reinforcement learning. In this work, we consider episodic reinforcement learning in a reward-mixing Markov decision process (MDP).…

Machine Learning · Computer Science 2022-02-01 Jeongyeol Kwon , Yonathan Efroni , Constantine Caramanis , Shie Mannor

Transfer learning of prediction models has been extensively studied, while the corresponding policy learning approaches are rarely discussed. In this paper, we propose principled approaches for learning the optimal policy in the target…

Machine Learning · Computer Science 2025-05-20 Xueqing Liu , Qinwei Yang , Zhaoqing Tian , Ruocheng Guo , Peng Wu

The development of trustworthy conversational information-seeking systems relies on dialogue models that can generate faithful and accurate responses based on relevant knowledge texts. However, two main challenges hinder this task. Firstly,…

Computation and Language · Computer Science 2023-11-03 Wanyu Du , Yangfeng Ji

The task of dialogue generation aims to automatically provide responses given previous utterances. Tracking dialogue states is an important ingredient in dialogue generation for estimating users' intention. However, the \emph{expensive…

Computation and Language · Computer Science 2018-09-03 Xisen Jin , Wenqiang Lei , Zhaochun Ren , Hongshen Chen , Shangsong Liang , Yihong Zhao , Dawei Yin

Recent works in dialogue state tracking (DST) focus on an open vocabulary-based setting to resolve scalability and generalization issues of the predefined ontology-based approaches. However, they are inefficient in that they predict the…

Computation and Language · Computer Science 2020-05-05 Sungdong Kim , Sohee Yang , Gyuwan Kim , Sang-Woo Lee

Reward-driven proactive dialogue agents require precise estimation of user satisfaction as an intrinsic reward signal to determine optimal interaction strategies. Specifically, this framework triggers clarification questions when detecting…

Machine Learning · Computer Science 2025-05-27 Wei Shen , Xiaonan He , Chuheng Zhang , Xuyun Zhang , Xiaolong Xu , Wanchun Dou

A major bottleneck for building statistical spoken dialogue systems for new domains and applications is the need for large amounts of training data. To address this problem, we adopt the multi-dimensional approach to dialogue management and…

Computation and Language · Computer Science 2022-04-15 Simon Keizer , Norbert Braunschweiler , Svetlana Stoyanchev , Rama Doddipatla

In offline reinforcement learning (RL) agents are trained using a logged dataset. It appears to be the most natural route to attack real-life applications because in domains such as healthcare and robotics interactions with the environment…

Machine Learning · Computer Science 2020-12-15 Ksenia Konyushkova , Konrad Zolna , Yusuf Aytar , Alexander Novikov , Scott Reed , Serkan Cabi , Nando de Freitas

This paper presents a model for end-to-end learning of task-oriented dialog systems. The main component of the model is a recurrent neural network (an LSTM), which maps from raw dialog history directly to a distribution over system actions.…

Computation and Language · Computer Science 2016-06-07 Jason D. Williams , Geoffrey Zweig

The dialogue management component of a task-oriented dialogue system is typically optimised via reinforcement learning (RL). Optimisation via RL is highly susceptible to sample inefficiency and instability. The hierarchical approach called…

Policy learning (PL) is a module of a task-oriented dialogue system that trains an agent to make actions in each dialogue turn. Imitating human action is a fundamental problem of PL. However, both supervised learning (SL) and reinforcement…

Computation and Language · Computer Science 2023-05-09 Zhoujian Sun , Chenyang Zhao , Zhengxing Huang , Nai Ding

Developing semi-supervised task-oriented dialog (TOD) systems by leveraging unlabeled dialog data has attracted increasing interests. For semi-supervised learning of latent state TOD models, variational learning is often used, but suffers…

Computation and Language · Computer Science 2022-07-26 Yucheng Cai , Hong Liu , Zhijian Ou , Yi Huang , Junlan Feng

While current emotional support dialogue systems typically rely on expert-defined scalar rewards for alignment, these signals suffer from severe information sparsity. They cannot explain why a response failed or how to adapt to dynamic user…

Artificial Intelligence · Computer Science 2026-03-20 Jing Ye , Xinpei Zhao , Lu Xiang , Yaping Zhang , Chengqing Zong

We propose a method for training language models in an interactive setting inspired by child language acquisition. In our setting, a speaker attempts to communicate some information to a listener in a single-turn dialogue and receives a…

Computation and Language · Computer Science 2025-05-12 Lennart Stöpler , Rufat Asadli , Mitja Nikolaus , Ryan Cotterell , Alex Warstadt

A dialogue policy module is an essential part of task-completion dialogue systems. Recently, increasing interest has focused on reinforcement learning (RL)-based dialogue policy. Its favorable performance and wise action decisions rely on…

Computation and Language · Computer Science 2024-04-16 Chang Tian , Wenpeng Yin , Marie-Francine Moens

The task-oriented spoken dialogue system (SDS) aims to assist a human user in accomplishing a specific task (e.g., hotel booking). The dialogue management is a core part of SDS. There are two main missions in dialogue management: dialogue…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Xiaoyuan Liu , Kai Yu

In this paper, we present a deep reinforcement learning (RL) framework for iterative dialog policy optimization in end-to-end task-oriented dialog systems. Popular approaches in learning dialog policy with RL include letting a dialog agent…

Computation and Language · Computer Science 2017-09-20 Bing Liu , Ian Lane

Achieving seamless, human-like interaction remains a key challenge for full-duplex spoken dialogue models (SDMs). Reinforcement learning (RL) has substantially enhanced text- and vision-language models, while well-designed reward signals…

Artificial Intelligence · Computer Science 2026-04-17 Yifu Chen , Shengpeng Ji , Zhengqing Liu , Qian Chen , Wen Wang , Ziqing Wang , Yangzhuo Li , Tianle Liang , Zhou Zhao

Building user trust in dialogue agents requires smooth and consistent dialogue exchanges. However, agents can easily lose conversational context and generate irrelevant utterances. These situations are called dialogue breakdown, where agent…

Computation and Language · Computer Science 2023-01-23 Nathan Ng , Marzyeh Ghassemi , Narendran Thangarajan , Jiacheng Pan , Qi Guo