Related papers: Balancing Objectives in Counseling Conversations: …
Conversational agents (CAs) have the great potential in mitigating the clinicians' burden in screening for neurocognitive disorders among older adults. It is important, therefore, to develop CAs that can be engaging, to elicit…
AI alignment is about ensuring AI systems only pursue goals and activities that are beneficial to humans. Most of the current approach to AI alignment is to learn what humans value from their behavioural data. This paper proposes a…
Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…
The recent surge of text-based online counseling applications enables us to collect and analyze interactions between counselors and clients. A dataset of those interactions can be used to learn to automatically classify the client…
The main approach to evaluating communication is by assessing how well it facilitates coordination. If two or more individuals can coordinate through communication, it is generally assumed that they understand one another. We investigate…
Effective interlocutors account for the uncertain goals, beliefs, and emotions of others. But even the best human conversationalist cannot perfectly anticipate the trajectory of a dialogue. How well can language models represent inherent…
We describe a two-step approach for dialogue management in task-oriented spoken dialogue systems. A unified neural network framework is proposed to enable the system to first learn by supervision from a set of dialogue data and then…
Large language models can generate fluent explanations, but effective tutoring requires supporting the learner's thought process, not just delivering content. Metacognitive tutoring targets this gap by prompting planning, monitoring,…
The conversational search task aims to enable a user to resolve information needs via natural language dialogue with an agent. In this paper, we aim to develop a conceptual framework of the actions and intents of users and agents explaining…
In a conversation, a helpful assistant must reliably follow user directives, even as they refine, modify, or contradict earlier requests. Yet most instruction-following benchmarks focus on single-turn or short multi-turn scenarios, leaving…
Conversational AI is rapidly becoming a primary interface for information seeking and decision making, yet most systems still assume idealized users. In practice, human reasoning is bounded by limited attention, uneven knowledge, and…
In this paper, we offer a guide for researchers on evaluating reasoning in language models, building the case that reasoning should be assessed through evidence of adaptive, multi-step search rather than final-answer accuracy alone. Under…
Natural language is an intuitive and expressive way to communicate reward information to autonomous agents. It encompasses everything from concrete instructions to abstract descriptions of the world. Despite this, natural language is often…
In real-world collaboration, alignment, process structure, and outcome quality do not exhibit a simple linear or one-to-one correspondence: similar alignment may accompany either rapid convergence or extensive multi-branch exploration, and…
When individuals arrive to receive help from mental health providers, they do not always have well specified and well established goals. It is the mental health providers responsibility to work collaboratively with patients to clarify their…
Persuasion, as one of the crucial abilities in human communication, has garnered extensive attention from researchers within the field of intelligent dialogue systems. We humans tend to persuade others to change their viewpoints, attitudes…
Goal-oriented proactive dialogue systems are designed to guide user conversations seamlessly towards specific objectives by planning a goal-oriented path. However, previous research has focused predominantly on optimizing these paths while…
Recent work has demonstrated the promise of combining local explanations with active learning for understanding and supervising black-box models. Here we show that, under specific conditions, these algorithms may misrepresent the quality of…
Despite the importance of emphasizing the right psychotherapy treatment for an individual patient, assessing the outcome of the therapy session is equally crucial. Evidence showed that continuous monitoring patient's progress can…
Despite recent progress on conversational systems, they still do not perform smoothly and coherently when faced with ambiguous requests. When questions are unclear, conversational systems should have the ability to ask clarifying questions,…