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What makes large language models (LLMs) impressive is also what makes them hard to evaluate: their diversity of uses. To evaluate these models, we must understand the purposes they will be used for. We consider a setting where these…

Computation and Language · Computer Science 2024-06-04 Keyon Vafa , Ashesh Rambachan , Sendhil Mullainathan

In this study, we analyze automatic evaluation metrics for Natural Language Generation (NLG), specifically task-agnostic metrics and human-aligned metrics. Task-agnostic metrics, such as Perplexity, BLEU, BERTScore, are cost-effective and…

Computation and Language · Computer Science 2023-05-29 Iftitahu Ni'mah , Meng Fang , Vlado Menkovski , Mykola Pechenizkiy

Comparison with a human is an essential requirement for a benchmark for it to be a reliable measurement of model capabilities. Nevertheless, the methods for model comparison could have a fundamental flaw - the arithmetic mean of separate…

Computation and Language · Computer Science 2021-12-03 Shavrina Tatiana , Malykh Valentin

Natural Language Processing (NLP) systems often make use of machine learning techniques that are unfamiliar to end-users who are interested in analyzing clinical records. Although NLP has been widely used in extracting information from…

Human-Computer Interaction · Computer Science 2017-07-10 Gaurav Trivedi , Phuong Pham , Wendy Chapman , Rebecca Hwa , Janyce Wiebe , Harry Hochheiser

Static analysis is one of the most widely adopted techniques to find software bugs before code is put in production. Designing and implementing effective and efficient static analyses is difficult and requires high expertise, which results…

Software Engineering · Computer Science 2019-06-04 Andrew Habib , Michael Pradel

Artificial intelligence and natural language processing (NLP) are increasingly being used in customer service to interact with users and answer their questions. The goal of this systematic review is to examine existing research on the use…

Computation and Language · Computer Science 2022-12-20 Malak Mashaabi , Areej Alotaibi , Hala Qudaih , Raghad Alnashwan , Hend Al-Khalifa

Language technologies should be judged on their usefulness in real-world use cases. An often overlooked aspect in natural language processing (NLP) research and evaluation is language variation in the form of non-standard dialects or…

Computation and Language · Computer Science 2024-07-09 Fahim Faisal , Orevaoghene Ahia , Aarohi Srivastava , Kabir Ahuja , David Chiang , Yulia Tsvetkov , Antonios Anastasopoulos

Recent advances in large language models (LLMs) have substantially improved natural language processing (NLP) applications. However, these models often inherit and amplify biases present in their training data. Although several datasets…

Computation and Language · Computer Science 2026-02-20 Shaina Raza , Mizanur Rahman , Michael R. Zhang

With the advancement of Large Language Models (LLMs), their application in Software Quality Assurance (SQA) has increased. However, the current focus of these applications is predominantly on ChatGPT. There remains a gap in understanding…

Software Engineering · Computer Science 2024-09-04 Ratnadira Widyasari , David Lo , Lizi Liao

Bias auditing of language models (LMs) has received considerable attention as LMs are becoming widespread. As such, several benchmarks for bias auditing have been proposed. At the same time, the rapid evolution of LMs can make these…

Computation and Language · Computer Science 2024-09-26 Ioana Baldini , Chhavi Yadav , Manish Nagireddy , Payel Das , Kush R. Varshney

Large Language Models (LLMs) are trained on Web data that might contain spelling errors made by humans. But do they become robust to similar real-world noise? In this paper, we investigate the effect of real-world spelling mistakes on the…

Computation and Language · Computer Science 2025-01-15 Amirhossein Aliakbarzadeh , Lucie Flek , Akbar Karimi

The rapid development and dynamic nature of large language models (LLMs) make it difficult for conventional quantitative benchmarks to accurately assess their capabilities. We propose report cards, which are human-interpretable, natural…

Machine Learning · Computer Science 2024-09-04 Blair Yang , Fuyang Cui , Keiran Paster , Jimmy Ba , Pashootan Vaezipoor , Silviu Pitis , Michael R. Zhang

Large-scale generative models are shown to be useful for sampling meaningful candidate solutions, yet they often overlook task constraints and user preferences. Their full power is better harnessed when the models are coupled with external…

Artificial Intelligence · Computer Science 2024-08-13 Lin Guan , Yifan Zhou , Denis Liu , Yantian Zha , Heni Ben Amor , Subbarao Kambhampati

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra

The explosion of high-performing conversational language models (LMs) has spurred a shift from classic natural language processing (NLP) benchmarks to expensive, time-consuming and noisy human evaluations - yet the relationship between…

Natural Language Understanding (NLU) is a basic task in Natural Language Processing (NLP). The evaluation of NLU capabilities has become a trending research topic that attracts researchers in the last few years, resulting in the development…

Computation and Language · Computer Science 2025-07-29 Khloud AL Jallad , Nada Ghneim , Ghaida Rebdawi

Language Models (LMs) have demonstrated impressive capabilities with core Natural Language Processing (NLP) tasks. The effectiveness of LMs for highly specialized knowledge-intensive tasks in finance remains difficult to assess due to major…

Computation and Language · Computer Science 2025-06-23 Glenn Matlin , Mika Okamoto , Huzaifa Pardawala , Yang Yang , Sudheer Chava

This article emphasizes that NLP as a science seeks to make inferences about the performance effects that result from applying one method (compared to another method) in the processing of natural language. Yet NLP research in practice…

Computation and Language · Computer Science 2022-09-15 Sandra Wankmüller

In this position paper, we argue that human baselines in foundation model evaluations must be more rigorous and more transparent to enable meaningful comparisons of human vs. AI performance, and we provide recommendations and a reporting…

Debugging a machine learning model is hard since the bug usually involves the training data and the learning process. This becomes even harder for an opaque deep learning model if we have no clue about how the model actually works. In this…

Computation and Language · Computer Science 2021-12-14 Piyawat Lertvittayakumjorn , Francesca Toni
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