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Conversational recommender systems have attracted immense attention recently. The most recent approaches rely on neural models trained on recorded dialogs between humans, implementing an end-to-end learning process. These systems are…

Information Retrieval · Computer Science 2022-05-26 Ahtsham Manzoor , Dietmar Jannach

Most existing dialogue systems fail to respond properly to potentially unsafe user utterances by either ignoring or passively agreeing with them. To address this issue, we introduce ProsocialDialog, the first large-scale multi-turn dialogue…

Computation and Language · Computer Science 2022-10-26 Hyunwoo Kim , Youngjae Yu , Liwei Jiang , Ximing Lu , Daniel Khashabi , Gunhee Kim , Yejin Choi , Maarten Sap

Building a socially intelligent agent involves many challenges, one of which is to teach the agent to speak guided by its value like a human. However, value-driven chatbots are still understudied in the area of dialogue systems. Most…

Computation and Language · Computer Science 2022-07-25 Liang Qiu , Yizhou Zhao , Jinchao Li , Pan Lu , Baolin Peng , Jianfeng Gao , Song-Chun Zhu

In multi-modal dialogue systems, it is important to allow the use of images as part of a multi-turn conversation. Training such dialogue systems generally requires a large-scale dataset consisting of multi-turn dialogues that involve…

Computation and Language · Computer Science 2021-07-20 Nyoungwoo Lee , Suwon Shin , Jaegul Choo , Ho-Jin Choi , Sung-Hyun Myaeng

The development of conversational agents to interact with patients and deliver clinical advice has attracted the interest of many researchers, particularly in light of the COVID-19 pandemic. The training of an end-to-end neural based dialog…

Computation and Language · Computer Science 2022-12-13 Deeksha Varshney , Aizan Zafar , Niranshu Kumar Behra , Asif Ekbal

We investigate the task of modeling open-domain, multi-turn, unstructured, multi-participant, conversational dialogue. We specifically study the effect of incorporating different elements of the conversation. Unlike previous efforts, which…

Computation and Language · Computer Science 2016-06-02 Rami Al-Rfou , Marc Pickett , Javier Snaider , Yun-hsuan Sung , Brian Strope , Ray Kurzweil

The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…

Human-Computer Interaction · Computer Science 2023-01-18 Geovana Ramos Sousa Silva , Edna Dias Canedo

Human language expression is based on the subjective construal of the situation instead of the objective truth conditions, which means that speakers' personalities and emotions after cognitive processing have an important influence on…

Computation and Language · Computer Science 2022-05-31 Yirong Chen , Weiquan Fan , Xiaofen Xing , Jianxin Pang , Minlie Huang , Wenjing Han , Qianfeng Tie , Xiangmin Xu

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Information Retrieval · Computer Science 2011-07-04 M. H. Goker , P. Langley , C. A. Thompson

Conversational search is a relatively young area of research that aims at automating an information-seeking dialogue. In this paper we help to position it with respect to other research areas within conversational Artificial Intelligence…

Information Retrieval · Computer Science 2021-06-09 Svitlana Vakulenko , Evangelos Kanoulas , Maarten de Rijke

In a depression-diagnosis-directed clinical session, doctors initiate a conversation with ample emotional support that guides the patients to expose their symptoms based on clinical diagnosis criteria. Such a dialogue system is…

Computation and Language · Computer Science 2022-10-25 Binwei Yao , Chao Shi , Likai Zou , Lingfeng Dai , Mengyue Wu , Lu Chen , Zhen Wang , Kai Yu

Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…

Information Retrieval · Computer Science 2024-02-05 Jiabao Fang , Shen Gao , Pengjie Ren , Xiuying Chen , Suzan Verberne , Zhaochun Ren

Responding with multi-modal content has been recognized as an essential capability for an intelligent conversational agent. In this paper, we introduce the MMDialog dataset to better facilitate multi-modal conversation. MMDialog is composed…

Computation and Language · Computer Science 2022-12-22 Jiazhan Feng , Qingfeng Sun , Can Xu , Pu Zhao , Yaming Yang , Chongyang Tao , Dongyan Zhao , Qingwei Lin

In this paper, we analyze the performance of a multitask end-to-end transformer model on the task of conversational recommendations, which aim to provide recommendations based on a user's explicit preferences expressed in dialogue. While…

Computation and Language · Computer Science 2023-05-11 Naveen Ram , Dima Kuzmin , Ellie Ka In Chio , Moustafa Farid Alzantot , Santiago Ontanon , Ambarish Jash , Judith Yue Li

Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…

Computation and Language · Computer Science 2026-05-29 Heydar Soudani , Roxana Petcu , Evangelos Kanoulas , Faegheh Hasibi

An important aspect of developing conversational agents is to give a bot the ability to improve through communicating with humans and to learn from the mistakes that it makes. Most research has focused on learning from fixed training sets…

Artificial Intelligence · Computer Science 2017-01-17 Jiwei Li , Alexander H. Miller , Sumit Chopra , Marc'Aurelio Ranzato , Jason Weston

Many everyday tasks ranging from fixing appliances, cooking recipes to car maintenance require expert knowledge, especially when tasks are complex and multi-step. Despite growing interest in AI agents, there is a scarcity of dialogue-video…

Computer Vision and Pattern Recognition · Computer Science 2025-08-18 Lavisha Aggarwal , Vikas Bahirwani , Lin Li , Andrea Colaco

We introduce dodecaDialogue: a set of 12 tasks that measures if a conversational agent can communicate engagingly with personality and empathy, ask questions, answer questions by utilizing knowledge resources, discuss topics and situations,…

Computation and Language · Computer Science 2020-04-30 Kurt Shuster , Da Ju , Stephen Roller , Emily Dinan , Y-Lan Boureau , Jason Weston

How to build and use dialogue data efficiently, and how to deploy models in different domains at scale can be two critical issues in building a task-oriented dialogue system. In this paper, we propose a novel manual-guided dialogue scheme…

Computation and Language · Computer Science 2022-08-17 Ryuichi Takanobu , Hao Zhou , Yankai Lin , Peng Li , Jie Zhou , Minlie Huang

Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…

Computation and Language · Computer Science 2024-05-24 Shivani Kumar , Sumit Bhatia , Milan Aggarwal , Tanmoy Chakraborty