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Typical e-commerce platforms contain millions of products in the catalog. Users visit these platforms and enter search queries to retrieve their desired products. Therefore, showing the relevant products at the top is essential for the…

Information Retrieval · Computer Science 2021-07-20 Lakshya Kumar , Sagnik Sarkar

User queries in e-commerce search are often vague, short, and underspecified, making it difficult for retrieval systems to match them accurately against structured product catalogs. This challenge is amplified by the one-to-many nature of…

Information Retrieval · Computer Science 2025-09-11 Yipeng Zhang , Bowen Liu , Xiaoshuang Zhang , Aritra Mandal , Canran Xu , Zhe Wu

We propose a two-stage "Mine and Refine" contrastive training framework for semantic text embeddings to enhance multi-category e-commerce search retrieval. Large scale e-commerce search demands embeddings that generalize to long tail, noisy…

Information Retrieval · Computer Science 2026-02-20 Jiaqi Xi , Raghav Saboo , Luming Chen , Martin Wang , Sudeep Das

Ranking models are extensively used in e-commerce for relevance estimation. These models often suffer from poor interpretability and no scale calibration, particularly when trained with typical ranking loss functions. This paper addresses…

Information Retrieval · Computer Science 2026-01-14 Piotr Bajger , Roman Dusek , Krzysztof Galias , Paweł Młyniec , Aleksander Wawer , Paweł Zawistowski

The training process of ranking models involves two key data selection decisions: a sampling strategy, and a labeling strategy. Modern ranking systems, especially those for performing semantic search, typically use a ``hard negative''…

Information Retrieval · Computer Science 2025-05-28 Andrew Parry , Debasis Ganguly , Sean MacAvaney

Complementary product recommendation, which aims to suggest items that are used together to enhance customer value, is a crucial yet challenging task in e-commerce. While existing graph neural network (GNN) approaches have made significant…

Information Retrieval · Computer Science 2025-12-02 Zekun Xu , Yudi Zhang

We introduce a novel latent vector space model that jointly learns the latent representations of words, e-commerce products and a mapping between the two without the need for explicit annotations. The power of the model lies in its ability…

Information Retrieval · Computer Science 2016-08-26 Christophe Van Gysel , Maarten de Rijke , Evangelos Kanoulas

Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products.…

Information Retrieval · Computer Science 2025-03-13 Tian Tang , Zhixing Tian , Zhenyu Zhu , Chenyang Wang , Haiqing Hu , Guoyu Tang , Lin Liu , Sulong Xu

Product mapping, the task of deciding whether two e-commerce listings refer to the same product, is a core problem for price monitoring and channel visibility. In real marketplaces, however, sellers frequently inject promotional keywords,…

Computation and Language · Computer Science 2026-04-28 Minhyeong Yu , Wonduk Seo

We study the problem of semantic matching in product search, that is, given a customer query, retrieve all semantically related products from the catalog. Pure lexical matching via an inverted index falls short in this respect due to…

Information Retrieval · Computer Science 2019-07-02 Priyanka Nigam , Yiwei Song , Vijai Mohan , Vihan Lakshman , Weitian , Ding , Ankit Shingavi , Choon Hui Teo , Hao Gu , Bing Yin

Data augmentation plays a pivotal role in enhancing and diversifying training data. Nonetheless, consistently improving model performance in varied learning scenarios, especially those with inherent data biases, remains challenging. To…

Machine Learning · Computer Science 2024-06-04 Xiaoling Zhou , Wei Ye , Zhemg Lee , Rui Xie , Shikun Zhang

In e-commerce shopping, aligning search results with a buyer's immediate needs and preferences presents a significant challenge, particularly in adapting search results throughout the buyer's shopping journey as they move from the initial…

Information Retrieval · Computer Science 2025-12-16 Taoran Sheng , Sathappan Muthiah , Atiq Islam , Jinming Feng

With the rapid growth of e-Commerce, online product search has emerged as a popular and effective paradigm for customers to find desired products and engage in online shopping. However, there is still a big gap between the products that…

Information Retrieval · Computer Science 2020-01-16 Rahul Radhakrishnan Iyer , Rohan Kohli , Shrimai Prabhumoye

In large e-commerce platforms, search systems are typically composed of a series of modules, including recall, pre-ranking, and ranking phases. The pre-ranking phase, serving as a lightweight module, is crucial for filtering out the bulk of…

Information Retrieval · Computer Science 2024-08-22 Enqiang Xu , Yiming Qiu , Junyang Bai , Ping Zhang , Dadong Miao , Songlin Wang , Guoyu Tang , Lin Liu , Mingming Li

In this abstract we present a series of optimizations we performed on the two-tower model architecture [14], and training and evaluation datasets to implement semantic product search at Best Buy. Search queries on bestbuy.com follow the…

Information Retrieval · Computer Science 2025-05-27 Akshay Kekuda , Yuyang Zhang , Arun Udayashankar

Learning to rank has been intensively studied and widely applied in information retrieval. Typically, a global ranking function is learned from a set of labeled data, which can achieve good performance on average but may be suboptimal for…

Information Retrieval · Computer Science 2018-04-25 Qingyao Ai , Keping Bi , Jiafeng Guo , W. Bruce Croft

Product classification is a crucial task in international trade, as compliance regulations are verified and taxes and duties are applied based on product categories. Manual classification of products is time-consuming and error-prone, and…

Computation and Language · Computer Science 2024-10-16 Sina Gholamian , Gianfranco Romani , Bartosz Rudnikowicz , Stavroula Skylaki

Search is at the heart of modern e-commerce. As a result, the task of ranking search results automatically (learning to rank) is a multibillion dollar machine learning problem. Traditional models optimize over a few hand-constructed…

Computer Vision and Pattern Recognition · Computer Science 2015-11-23 Corey Lynch , Kamelia Aryafar , Josh Attenberg

E-commerce sponsored search contributes an important part of revenue for the e-commerce company. In consideration of effectiveness and efficiency, a large-scale sponsored search system commonly adopts a multi-stage architecture. We name…

Information Retrieval · Computer Science 2018-12-11 Wenjin Wu , Guojun Liu , Hui Ye , Chenshuang Zhang , Tianshu Wu , Daorui Xiao , Wei Lin , Xiaoyu Zhu

E-Commerce (E-Com) search is an emerging important new application of information retrieval. Learning to Rank (LETOR) is a general effective strategy for optimizing search engines, and is thus also a key technology for E-Com search. While…

Information Retrieval · Computer Science 2019-03-12 Shubhra Kanti Karmaker Santu , Parikshit Sondhi , ChengXiang Zhai