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Motivated by demand prediction for the custodial prison population in England and Wales, this paper describes an approach to the study of service systems using infinite server queues, where the system has non-empty initial state and the…
Consider a terminal in which users arrive continuously over a finite period of time at a variable rate known in advance. A fleet of shuttles has to carry the users over a fixed trip. What is the shuttle schedule that minimizes their waiting…
We consider learning outcomes in games with carryover effects between rounds: when outcomes in the present round affect the game in the future. An important example of such systems is routers in networking, as they use simple learning…
Consider a multi-class preemptive-resume $M/D/1$ queueing system that supports advance reservations (AR). In this system, strategic customers must decide whether to reserve a server in advance (thereby gaining higher priority) or avoid AR.…
We provide the first algorithm that under minimal assumptions allows to simulate the stationary waiting-time sequence of a single-server queue backwards in time, jointly with the input processes of the queue (inter-arrival and service…
In this paper, we will develop a tool to analyze polling systems with the autonomous-server, the time-limited, and the k-limited service discipline. It is known that these disciplines do not satisfy the well-known branching property in…
A two-sided matching system is considered, where servers are assumed to arrive at a fixed rate, while the arrival rate of customers is modulated via a price-control mechanism. We analyse a loss model, wherein customers who are not served…
In the context of load balancing, Lu et al. introduced the distributed Join-Idle-Queue algorithm, where a group of dispatchers distribute jobs to a cluster of parallel servers. Each dispatcher maintains a queue of idle servers; when a job…
We consider a set of transmitter-receiver pairs, or links, that share a common channel and address the problem of emptying backlogged queues at the transmitters in minimum time. The problem amounts to determining activation subsets of links…
We develop a model for pricing, lead-time quotation and delay compensation in a Markovian make-to-order production or service system with strategic customers who exhibit risk aversion. Based on a concave utility function of their net…
We investigate Markovian queues that are examined by a controller at random times determined by a Poisson process. Upon examination, the controller sets the service speed to be equal to the minimum of the current number of customers in the…
The paper studies closed queueing networks containing a server station and $k$ client stations. The server station is an infinite server queueing system, and client stations are single-server queueing systems with autonomous service, i.e.…
An overview of the recursive equations based models and their applications in simulation based analysis and optimization of queueing systems is given. These models provide a variety of systems with a convenient and unified representation in…
We study a two-stage tandem service queue attended by two servers. Each job-server pair must complete both service phases together, with the server unable to begin a new job until the current one is fully processed after two stages.…
Motivated by applications in online marketplaces such as ride-hailing platforms and payment channel networks, we study a single-server queue with state-dependent arrival control. The service operator dynamically chooses the arrival rate as…
Inspired by quantum switches, we consider a discrete-time multi-way matching system with two classes of arrivals: requests for entangled pair of qubits between two nodes, and qubits from each node that can be used to serve the requests. An…
We consider a single server system with infinite waiting room in a random environment. The service system and the environment interact in both directions. Whenever the environment enters a prespecified subset of its state space the service…
Motivated by timeouts in Internet services, we consider networks of infinite server queues in which routing decisions are based on deadlines. Specifically, at each node in the network, the total service time equals the minimum of several…
We study online task allocation for multi-robot, multi-queue systems with stochastic arrivals and switching delays. Time is slotted; each location can host at most one robot per slot; service consumes one slot; switching between locations…
We consider a discrete-time parallel service system consisting of $n$ heterogeneous single server queues with infinite capacity. Jobs arrive to the system as an i.i.d. process with rate proportional to $n$, and must be immediately…