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Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…

Computation and Language · Computer Science 2021-05-07 Ashish Shrivastava , Kaustubh Dhole , Abhinav Bhatt , Sharvani Raghunath

Task-oriented dialogue generation is challenging since the underlying knowledge is often dynamic and effectively incorporating knowledge into the learning process is hard. It is particularly challenging to generate both human-like and…

Computation and Language · Computer Science 2022-04-21 Md Rashad Al Hasan Rony , Ricardo Usbeck , Jens Lehmann

Dialogue systems, commonly known as chatbots, have gained escalating popularity in recent times due to their wide-spread applications in carrying out chit-chat conversations with users and task-oriented dialogues to accomplish various user…

Computation and Language · Computer Science 2024-06-18 Sahisnu Mazumder , Bing Liu

Knowledge graphs are often used to represent structured information in a flexible and efficient manner, but their use in situated dialogue remains under-explored. This paper presents a novel conversational model for human--robot interaction…

Robotics · Computer Science 2025-04-02 Nicholas Thomas Walker , Stefan Ultes , Pierre Lison

In this paper we introduce a novel, open domain socialbot for the Amazon Alexa Prize competition, aimed at carrying on friendly conversations with users on a variety of topics. We present our modular system, highlighting our different data…

Computation and Language · Computer Science 2018-01-08 Kevin K. Bowden , Jiaqi Wu , Shereen Oraby , Amita Misra , Marilyn Walker

Dialog evaluation is a challenging problem, especially for non task-oriented dialogs where conversational success is not well-defined. We propose to evaluate dialog quality using topic-based metrics that describe the ability of a…

Computation and Language · Computer Science 2018-01-12 Fenfei Guo , Angeliki Metallinou , Chandra Khatri , Anirudh Raju , Anu Venkatesh , Ashwin Ram

During the past decade, several areas of speech and language understanding have witnessed substantial breakthroughs from the use of data-driven models. In the area of dialogue systems, the trend is less obvious, and most practical systems…

Computation and Language · Computer Science 2017-03-22 Iulian Vlad Serban , Ryan Lowe , Peter Henderson , Laurent Charlin , Joelle Pineau

We present a chatbot implementing a novel dialogue management approach based on logical inference. Instead of framing conversation a sequence of response generation tasks, we model conversation as a collaborative inference process in which…

Computation and Language · Computer Science 2021-11-02 Sarah E. Finch , James D. Finch , Daniil Huryn , William Hutsell , Xiaoyuan Huang , Han He , Jinho D. Choi

This paper reports on progress towards building an online language learning tool to provide learners with conversational experience by using dialog systems as conversation practice partners. Our system can adapt to users' language…

Computation and Language · Computer Science 2022-08-02 Yu Li , Chun-Yen Chen , Dian Yu , Sam Davidson , Ryan Hou , Xun Yuan , Yinghua Tan , Derek Pham , Zhou Yu

Along with the development of chatbot, language models and speech technologies, there is a growing possibility and interest of creating systems able to interface with humans seamlessly through natural language or directly via speech. In…

Artificial Intelligence · Computer Science 2024-06-14 Frank Joublin , Antonello Ceravola , Cristian Sandu

Along with the development of systems for natural language understanding and generation, dialog systems have been widely adopted for language learning and practicing. Many current educational dialog systems perform chitchat, where the…

Computation and Language · Computer Science 2023-04-13 Kun Qian , Ryan Shea , Yu Li , Luke Kutszik Fryer , Zhou Yu

Though great progress has been made for human-machine conversation, current dialogue system is still in its infancy: it usually converses passively and utters words more as a matter of response, rather than on its own initiatives. In this…

Computation and Language · Computer Science 2019-11-11 Wenquan Wu , Zhen Guo , Xiangyang Zhou , Hua Wu , Xiyuan Zhang , Rongzhong Lian , Haifeng Wang

Conversations are an integral part of online social media, and gaining insights into these conversations is of significant value for many commercial as well as academic use cases. From a computational perspective, however, analyzing…

Social and Information Networks · Computer Science 2023-10-13 John Ziegler , Fabian Kneissl , Michael Gertz

Knowledge-aided dialogue response generation aims at augmenting chatbots with relevant external knowledge in the hope of generating more informative responses. The majority of previous work assumes that the relevant knowledge is given as…

Computation and Language · Computer Science 2023-02-21 Ante Wang , Linfeng Song , Qi Liu , Haitao Mi , Longyue Wang , Zhaopeng Tu , Jinsong Su , Dong Yu

Success of deep learning techniques have renewed the interest in development of dialogue systems. However, current systems struggle to have consistent long term conversations with the users and fail to build rapport. Topic spotting, the…

Computation and Language · Computer Science 2019-04-08 Pooja Chitkara , Ashutosh Modi , Pravalika Avvaru , Sepehr Janghorbani , Mubbasir Kapadia

The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…

Software Engineering · Computer Science 2021-09-03 Bedilia Estrada-Torres , Adela del-Río-Ortega , Manuel Resinas

Conversational question answering systems often rely on semantic parsing to enable interactive information retrieval, which involves the generation of structured database queries from a natural language input. For information-seeking…

Computation and Language · Computer Science 2024-01-04 Phillip Schneider , Manuel Klettner , Kristiina Jokinen , Elena Simperl , Florian Matthes

Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…

Computation and Language · Computer Science 2024-05-24 Shivani Kumar , Sumit Bhatia , Milan Aggarwal , Tanmoy Chakraborty

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is…

Computation and Language · Computer Science 2022-04-25 Ssu Chiu , Maolin Li , Yen-Ting Lin , Yun-Nung Chen

Conversational systems typically focus on functional tasks such as scheduling appointments or creating todo lists. Instead we design and evaluate SlugBot (SB), one of 8 semifinalists in the 2018 AlexaPrize, whose goal is to support casual…

Computation and Language · Computer Science 2019-08-15 Kevin K. Bowden , Jiaqi Wu , Wen Cui , Juraj Juraska , Vrindavan Harrison , Brian Schwarzmann , Nicholas Santer , Steve Whittaker , Marilyn Walker