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Knowledge-driven dialog system has recently made remarkable breakthroughs. Compared with general dialog systems, superior knowledge-driven dialog systems can generate more informative and knowledgeable responses with pre-provided knowledge.…

Computation and Language · Computer Science 2023-02-24 Zhongtian Hu , Lifang Wang , Yangqi Chen , Yushuang Liu , Ronghan Li , Meng Zhao , Xinyu Lu , Zejun Jiang

Knowledge models are fundamental to dialogue systems for enabling conversational interactions, which require handling domain-specific knowledge. Ensuring effective communication in information-providing conversations entails aligning user…

Computation and Language · Computer Science 2024-08-13 Phillip Schneider , Nektarios Machner , Kristiina Jokinen , Florian Matthes

Neural conversation models are attractive because one can train a model directly on dialog examples with minimal labeling. With a small amount of data, however, they often fail to generalize over test data since they tend to capture…

Computation and Language · Computer Science 2018-11-19 Sungjin Lee

Existing knowledge-grounded dialogue systems typically use finetuned versions of a pretrained language model (LM) and large-scale knowledge bases. These models typically fail to generalize on topics outside of the knowledge base, and…

Computation and Language · Computer Science 2022-03-17 Zihan Liu , Mostofa Patwary , Ryan Prenger , Shrimai Prabhumoye , Wei Ping , Mohammad Shoeybi , Bryan Catanzaro

Knowledge-grounded dialogue systems are challenging to build due to the lack of training data and heterogeneous knowledge sources. Existing systems perform poorly on unseen topics due to limited topics covered in the training data. In…

Computation and Language · Computer Science 2022-08-02 Yu Li , Baolin Peng , Yelong Shen , Yi Mao , Lars Liden , Zhou Yu , Jianfeng Gao

Knowledge retrieval is one of the major challenges in building a knowledge-grounded dialogue system. A common method is to use a neural retriever with a distributed approximate nearest-neighbor database to quickly find the relevant…

Information Retrieval · Computer Science 2024-05-09 Nhat Tran , Diane Litman

Incorporating conversational context and knowledge into dialogue generation models has been essential for improving the quality of the generated responses. The context, comprising utterances from previous dialogue exchanges, is used as a…

Computation and Language · Computer Science 2023-05-30 Wen Zheng , Natasa Milic-Frayling , Ke Zhou

Pre-trained models have achieved excellent performance on the dialogue task. However, for the continual increase of online chit-chat scenarios, directly fine-tuning these models for each of the new tasks not only explodes the capacity of…

Computation and Language · Computer Science 2022-03-22 Shaoxiong Feng , Xuancheng Ren , Kan Li , Xu Sun

We study knowledge-grounded dialogue generation with pre-trained language models. Instead of pursuing new state-of-the-art on benchmarks, we try to understand if the knowledge stored in parameters of the pre-trained models is already enough…

Computation and Language · Computer Science 2020-11-20 Yufan Zhao , Wei Wu , Can Xu

Modeling human conversations is the essence for building satisfying chat-bots with multi-turn dialog ability. Conversation modeling will notably benefit from domain knowledge since the relationships between sentences can be clarified due to…

Computation and Language · Computer Science 2017-02-07 Zhen Xu , Bingquan Liu , Baoxun Wang , Chengjie Sun , Xiaolong Wang

Large language models (LLMs) demonstrate remarkable text comprehension and generation capabilities but often lack the ability to utilize up-to-date or domain-specific knowledge not included in their training data. To address this gap, we…

Computation and Language · Computer Science 2025-09-26 Bo Zhang , Hui Ma , Dailin Li , Jian Ding , Jian Wang , Bo Xu , HongFei Lin

The goal of text generation is to make machines express in human language. It is one of the most important yet challenging tasks in natural language processing (NLP). Since 2014, various neural encoder-decoder models pioneered by Seq2Seq…

Computation and Language · Computer Science 2022-01-25 Wenhao Yu , Chenguang Zhu , Zaitang Li , Zhiting Hu , Qingyun Wang , Heng Ji , Meng Jiang

Knowledge-grounded conversation (KGC) shows excellent potential to deliver an engaging and informative response. However, existing approaches emphasize selecting one golden knowledge given a particular dialogue context, overlooking the…

Computation and Language · Computer Science 2022-10-25 Xueliang Zhao , Tingchen Fu , Chongyang Tao , Rui Yan

Knowledge graph-based dialogue systems can narrow down knowledge candidates for generating informative and diverse responses with the use of prior information, e.g., triple attributes or graph paths. However, most current knowledge graph…

Computation and Language · Computer Science 2020-04-21 Hongcai Xu , Junpeng Bao , Junqing Wang

Knowledge-aided dialogue response generation aims at augmenting chatbots with relevant external knowledge in the hope of generating more informative responses. The majority of previous work assumes that the relevant knowledge is given as…

Computation and Language · Computer Science 2023-02-21 Ante Wang , Linfeng Song , Qi Liu , Haitao Mi , Longyue Wang , Zhaopeng Tu , Jinsong Su , Dong Yu

Conversational grounding is a collaborative mechanism for establishing mutual knowledge among participants engaged in a dialogue. This experimental study analyzes information-seeking conversations to investigate the capabilities of large…

Computation and Language · Computer Science 2024-06-05 Kristiina Jokinen , Phillip Schneider , Taiga Mori

Incorporating external knowledge into the response generation process is essential to building more helpful and reliable dialog agents. However, collecting knowledge-grounded conversations is often costly, calling for a better pre-trained…

Computation and Language · Computer Science 2022-12-06 Qi Zhu , Fei Mi , Zheng Zhang , Yasheng Wang , Yitong Li , Xin Jiang , Qun Liu , Xiaoyan Zhu , Minlie Huang

We explore question generation in the context of knowledge-grounded dialogs focusing on explainability and evaluation. Inspired by previous work on planning-based summarisation, we present a model which instead of directly generating a…

Computation and Language · Computer Science 2024-04-12 Juliette Faille , Quentin Brabant , Gwenole Lecorve , Lina M. Rojas-Barahona , Claire Gardent

End-to-end dialogue generation has achieved promising results without using handcrafted features and attributes specific for each task and corpus. However, one of the fatal drawbacks in such approaches is that they are unable to generate…

Computation and Language · Computer Science 2019-03-26 Hao-Tong Ye , Kai-Ling Lo , Shang-Yu Su , Yun-Nung Chen

In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

Computation and Language · Computer Science 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue