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Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

Deep search agents, which aim to answer complex questions requiring reasoning across multiple documents, can significantly speed up the information-seeking process. Collecting human annotations for this application is prohibitively…

Artificial Intelligence · Computer Science 2026-01-27 Fangyuan Xu , Rujun Han , Yanfei Chen , Zifeng Wang , I-Hung Hsu , Jun Yan , Vishy Tirumalashetty , Eunsol Choi , Tomas Pfister , Chen-Yu Lee

Conversational information seeking (CIS) is playing an increasingly important role in connecting people to information. Due to the lack of suitable resource, previous studies on CIS are limited to the study of theoretical/conceptual…

Information Retrieval · Computer Science 2021-05-19 Pengjie Ren , Zhongkun Liu , Xiaomeng Song , Hongtao Tian , Zhumin Chen , Zhaochun Ren , Maarten de Rijke

Conversational search systems enable information retrieval via natural language interactions, with the goal of maximizing users' information gain over multiple dialogue turns. The increasing prevalence of conversational interfaces adopting…

Computation and Language · Computer Science 2024-07-02 Phillip Schneider , Wessel Poelman , Michael Rovatsos , Florian Matthes

While previous conversational information-seeking (CIS) research has focused on passage retrieval, reranking, and query rewriting, the challenge of synthesizing retrieved information into coherent responses remains. The proposed research…

Information Retrieval · Computer Science 2024-06-28 Weronika Łajewska

Recent advancements in AI-driven conversational agents have exhibited immense potential of AI applications. Effective response generation is crucial to the success of these agents. While extensive research has focused on leveraging multiple…

Computation and Language · Computer Science 2025-03-26 Junfeng Liu , Christopher T. Symons , Ranga Raju Vatsavai

Sequence-to-sequence models have been applied to the conversation response generation problem where the source sequence is the conversation history and the target sequence is the response. Unlike translation, conversation responding is…

Computation and Language · Computer Science 2017-08-01 Louis Shao , Stephan Gouws , Denny Britz , Anna Goldie , Brian Strope , Ray Kurzweil

Conversation is the natural mode for information exchange in daily life, a spoken conversational interaction for search input and output is a logical format for information seeking. However, the conceptualisation of user-system interactions…

Information Retrieval · Computer Science 2019-10-31 Johanne R. Trippas , Damiano Spina , Paul Thomas , Mark Sanderson , Hideo Joho , Lawrence Cavedon

As a cornerstone of modern information access, search engines have become indispensable in everyday life. With the rapid advancements in AI and natural language processing (NLP) technologies, particularly large language models (LLMs),…

Computation and Language · Computer Science 2025-08-07 Fengran Mo , Kelong Mao , Ziliang Zhao , Hongjin Qian , Haonan Chen , Yiruo Cheng , Xiaoxi Li , Yutao Zhu , Zhicheng Dou , Jian-Yun Nie

The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

Information Retrieval · Computer Science 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

Information seeking conversations between users and Conversational Search Agents (CSAs) consist of multiple turns of interaction. While users initiate a search session, ideally a CSA should sometimes take the lead in the conversation by…

Information Retrieval · Computer Science 2021-09-14 Mohammad Aliannejadi , Leif Azzopardi , Hamed Zamani , Evangelos Kanoulas , Paul Thomas , Nick Craswel

Conversational Information Seeking (CIS) is a relatively new research area within conversational AI that attempts to seek information from end-users in order to understand and satisfy users' needs. If realized, such a system has…

Information Retrieval · Computer Science 2021-12-15 Manas Gaur , Kalpa Gunaratna , Vijay Srinivasan , Hongxia Jin

Conversational search has seen increased recent attention in both the IR and NLP communities. It seeks to clarify and solve users' search needs through multi-turn natural language interactions. However, most existing systems are trained and…

Information Retrieval · Computer Science 2024-02-12 Zhenduo Wang , Zhichao Xu , Qingyao Ai , Vivek Srikumar

Conversational Product Search ( CPS ) systems interact with users via natural language to offer personalized and context-aware product lists. However, most existing research on CPS is limited to simulated conversations, due to the lack of a…

Computation and Language · Computer Science 2025-04-29 Jie Zou , Mohammad Aliannejadi , Evangelos Kanoulas , Shuxi Han , Heli Ma , Zheng Wang , Yang Yang , Heng Tao Shen

The conversational search paradigm introduces a step change over the traditional search paradigm by allowing users to interact with search agents in a multi-turn and natural fashion. The conversation flows naturally and is usually centered…

Computation and Language · Computer Science 2021-04-15 Mariana Leite , Rafael Ferreira , David Semedo , João Magalhães

Conversational search presents opportunities to support users in their search activities to improve the effectiveness and efficiency of search while reducing their cognitive load. Limitations of the potential competency of conversational…

Human-Computer Interaction · Computer Science 2021-04-12 Abhishek Kaushik , Gareth J. F. Jones

Open-domain dialog involves generating search queries that help obtain relevant knowledge for holding informative conversations. However, it can be challenging to determine what information to retrieve when the user is passive and does not…

Computation and Language · Computer Science 2023-10-24 Revanth Gangi Reddy , Hao Bai , Wentao Yao , Sharath Chandra Etagi Suresh , Heng Ji , ChengXiang Zhai

Open-domain conversational search assistants aim at answering user questions about open topics in a conversational manner. In this paper we show how the Transformer architecture achieves state-of-the-art results in key IR tasks, leveraging…

Information Retrieval · Computer Science 2021-01-21 Rafael Ferreira , Mariana Leite , David Semedo , Joao Magalhaes

Information-seeking dialogues span a wide range of questions, from simple factoid to complex queries that require exploring multiple facets and viewpoints. When performing exploratory searches in unfamiliar domains, users may lack…

Information Retrieval · Computer Science 2024-10-30 Weronika Łajewska , Krisztian Balog , Damiano Spina , Johanne Trippas

Conversational systems have made significant progress in generating natural language responses. However, their potential as conversational search systems is currently limited due to their passive role in the information-seeking process. One…

Computation and Language · Computer Science 2024-02-27 Pierre Erbacher , Jian-Yun Nie , Philippe Preux , Laure Soulier
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