Related papers: Modeling Long Context for Task-Oriented Dialogue S…
Data augmentation methods have been a promising direction to improve the performance of small models for low-resource dialogue state tracking. However, traditional methods rely on pre-defined user goals and neglect the importance of data…
Dialog state tracking is used to estimate the current belief state of a dialog given all the preceding conversation. Machine reading comprehension, on the other hand, focuses on building systems that read passages of text and answer…
As an essential component in task-oriented dialogue systems, dialogue state tracking (DST) aims to track human-machine interactions and generate state representations for managing the dialogue. Representations of dialogue states are…
In this paper, we present a neural network based task-oriented dialogue system that can be optimized end-to-end with deep reinforcement learning (RL). The system is able to track dialogue state, interface with knowledge bases, and…
We present a multi-task learning framework to enable the training of one universal incremental dialogue processing model with four tasks of disfluency detection, language modelling, part-of-speech tagging, and utterance segmentation in a…
Neural models trained for next utterance generation in dialogue task learn to mimic the n-gram sequences in the training set with training objectives like negative log-likelihood (NLL) or cross-entropy. Such commonly used training…
Task-oriented dialogue systems have garnered significant attention due to their conversational ability to accomplish goals, such as booking airline tickets for users. Traditionally, task-oriented dialogue systems are conceptualized as…
Existing approaches to Dialogue State Tracking (DST) rely on turn level dialogue state annotations, which are expensive to acquire in large scale. In call centers, for tasks like managing bookings or subscriptions, the user goal can be…
Dialogue state tracking (DST) is an essential sub-task for task-oriented dialogue systems. Recent work has focused on deep neural models for DST. However, the neural models require a large dataset for training. Furthermore, applying them to…
Neural models of dialog rely on generalized latent representations of language. This paper introduces a novel training procedure which explicitly learns multiple representations of language at several levels of granularity. The…
There has been significant interest in zero and few-shot learning for dialogue state tracking (DST) due to the high cost of collecting and annotating task-oriented dialogues. Recent work has demonstrated that in-context learning requires…
Task-oriented dialogue (ToD) benchmarks provide an important avenue to measure progress and develop better conversational agents. However, existing datasets for end-to-end ToD modeling are limited to a single language, hindering the…
Dialogue models are inherently reactive, responding to the current user turn without anticipating upcoming intents, which leads to redundant interactions in multi-intent settings. We address this limitation by introducing a lightweight…
We present a new approach for pretraining a bi-directional transformer model that provides significant performance gains across a variety of language understanding problems. Our model solves a cloze-style word reconstruction task, where…
Creating multilingual task-oriented dialogue (TOD) agents is challenging due to the high cost of training data acquisition. Following the research trend of improving training data efficiency, we show for the first time, that in-context…
Pre-trained language models have been recently shown to benefit task-oriented dialogue (TOD) systems. Despite their success, existing methods often formulate this task as a cascaded generation problem which can lead to error accumulation…
Traditional end-to-end task-oriented dialogue systems have been built with a modularized design. However, such design often causes misalignment between the agent response and external knowledge, due to inadequate representation of…
Dialogue state tracking, which estimates user goals and requests given the dialogue context, is an essential part of task-oriented dialogue systems. In this paper, we propose the Global-Locally Self-Attentive Dialogue State Tracker (GLAD),…
This paper presents our task-oriented dialog system UBAR which models task-oriented dialogs on a dialog session level. Specifically, UBAR is acquired by fine-tuning the large pre-trained unidirectional language model GPT-2 on the sequence…
Task-Oriented Dialogue (TOD) systems are drawing more and more attention in recent studies. Current methods focus on constructing pre-trained models or fine-tuning strategies while the evaluation of TOD is limited by a policy mismatch…