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Artificial intelligence chatbots are the vanguard in technology-based intervention to change people's behavior. To develop intervention chatbots, the first step is to understand natural language conversation strategies in human…

Computation and Language · Computer Science 2021-07-23 Kai-Hui Liang , Patrick Lange , Yoo Jung Oh , Jingwen Zhang , Yoshimi Fukuoka , Zhou Yu

Cognitive health in older adults presents a growing challenge. Although conversational interventions show feasibility in improving cognitive wellness, human caregiver resources remain overloaded. AI-based chatbots have shown promise, yet…

Computers and Society · Computer Science 2025-06-06 Zhengbang Yang , Junyuan Hong , Yijiang Pang , Jiayu Zhou , Zhuangdi Zhu

We conducted a qualitative co-design study with four adults aged 60+ to gather design insights on a Figma prototype and a generative AI (GenAI) chatbot for an app aimed at providing an AI coach to support older adults' physical activity.…

Human-Computer Interaction · Computer Science 2025-12-17 Abhinav Choudhry , Bashab Mazumder , Lauren Alyssa Marks , Roqaya Elmenshawy , Devorah Kletenik , Sean Mullen , Rachel F. Adler

We describe an AI-powered chatbot to aid with health improvement by generating Episodic Future Thinking (EFT) cue texts that should reduce delay discounting. In prior studies, EFT has been shown to address maladaptive health behaviors.…

Human-Computer Interaction · Computer Science 2023-11-14 Sareh Ahmadi , Edward A. Fox

Older adults have increasingly turned to conversational AI as a source of emotional support. However, little is known about how emotionally supportive interactions are experienced in everyday use, particularly when AI systems limit,…

Human-Computer Interaction · Computer Science 2026-05-08 Mengqi Shi , Tianqi Song , Zicheng Zhu , Yi-Chieh Lee

Intelligent agents have great potential as facilitators of group conversation among older adults. However, little is known about how to design agents for this purpose and user group, especially in terms of agent embodiment. To this end, we…

Regular physical activity is crucial for reducing the risk of non-communicable disease (NCD). With NCDs on the rise globally, there is an urgent need for effective health interventions, with chatbots emerging as a viable and cost-effective…

Human-Computer Interaction · Computer Science 2024-03-04 Xin Sun , Isabelle Teljeur , Zhuying Li , Jos A. Bosch

We propose a personalized chatbot designed for elderly individuals. The chatbot initiates discussions based on family photos, encouraging users to interact naturally. During these interactions, it generates W questions (who, where, when,…

Human-Computer Interaction · Computer Science 2026-04-09 Raymond Chung , Keith Ng , CD Shum

Clinical psychology students frequently report feeling underprepared for the interpersonal demands of therapeutic work, highlighting the need for accessible opportunities to practise core counselling skills before seeing real clients.…

Human-Computer Interaction · Computer Science 2026-01-21 V. El Sawah , A. Bhardwaj , A. Pryke-Hobbes , D. Gamaleldin , C. S. Ang , A. K. Martin

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

Human-Computer Interaction · Computer Science 2020-12-17 Sarada Devaram

There has been vast literature that studies Conversational Agents (CAs) in facilitating older adults' health. The vast and diverse studies warrants a comprehensive review that concludes the main findings and proposes research directions for…

Human-Computer Interaction · Computer Science 2025-04-01 Jiaxin An , Siqi Yi , Yao Lyu , Houjiang Liu , Yan Zhang

Episodic Future Thinking (EFT) involves vividly imagining personal future events and experiences in detail. It has shown promise as an intervention to reduce delay discounting-the tendency to devalue delayed rewards in favor of immediate…

Human-Computer Interaction · Computer Science 2025-06-25 Sareh Ahmadi , Michelle Rockwell , Megan Stuart , Nicki Rohani , Allison Tegge , Xuan Wang , Jeffrey Stein , Edward A. Fox

Designing Conversational AI systems to support older adults requires more than usability and reliability, it also necessitates robustness in handling conversational breakdowns. In this study, we investigate how older adults navigate and…

Human-Computer Interaction · Computer Science 2025-10-09 Niharika Mathur , Tamara Zubatiy , Agata Rozga , Elizabeth Mynatt

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

Older adults living alone have a number of challenges, and robots can help with some of them--by providing reminders, initiating activity, or offering comfort. As part of developing a cat robot with limited assistive functions, we designed…

Human-Computer Interaction · Computer Science 2026-05-05 Vivienne Bihe Chi , Claudia B. Rébola , Bertram F. Malle

Artificially intelligent systems optimized for speech conversation are appearing at a fast pace. Such models are interesting from a healthcare perspective, as these voice-controlled assistants may support the elderly and enable remote…

Computation and Language · Computer Science 2024-12-11 Willemijn Klaassen , Bram van Dijk , Marco Spruit

Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

Human-Computer Interaction · Computer Science 2020-11-17 Jasna Petrovic , Mladjan Jovanovic

There is a need for systems to dynamically interact with ageing populations to gather information, monitor health condition and provide support, especially after hospital discharge or at-home settings. Several smart devices have been…

Computers and Society · Computer Science 2018-03-19 Ahmed Fadhil

Conversation interfaces (CIs), or chatbots, are a popular form of intelligent agents that engage humans in task-oriented or informal conversation. In this position paper and demonstration, we argue that chatbots working in dynamic…

Artificial Intelligence · Computer Science 2018-03-28 Biplav Srivastava

The ubiquity of smartphones has led to an increase in on demand healthcare being supplied. For example, people can share their illness-related experiences with others similar to themselves, and healthcare experts can offer advice for better…

Human-Computer Interaction · Computer Science 2024-04-23 Samuel Rhys Cox
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