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Conversational Recommendation Systems (CRSs) have recently started to leverage pretrained language models (LM) such as BERT for their ability to semantically interpret a wide range of preference statement variations. However, pretrained LMs…

Information Retrieval · Computer Science 2022-01-20 Tianshu Shen , Jiaru Li , Mohamed Reda Bouadjenek , Zheda Mai , Scott Sanner

Recommendations can greatly benefit from good representations of the user state at recommendation time. Recent approaches that leverage Recurrent Neural Networks (RNNs) for session-based recommendations have shown that Deep Learning models…

Information Retrieval · Computer Science 2017-06-26 Elena Smirnova , Flavian Vasile

Human conversations of recommendation naturally involve the shift of interests which can align the recommendation actions and conversation process to make accurate recommendations with rich explanations. However, existing conversational…

Computation and Language · Computer Science 2022-11-08 Jinfeng Zhou , Bo Wang , Minlie Huang , Dongming Zhao , Kun Huang , Ruifang He , Yuexian Hou

Reciprocal recommender system (RRS), considering a two-way matching between two parties, has been widely applied in online platforms like online dating and recruitment. Existing RRS models mainly capture static user preferences, which have…

Information Retrieval · Computer Science 2023-06-27 Bowen Zheng , Yupeng Hou , Wayne Xin Zhao , Yang Song , Hengshu Zhu

While Conversational Recommender Systems (CRS) have matured technically, they frequently lack principled methods for encoding latent experiential aims as adaptive state variables. Consequently, contemporary architectures often prioritise…

Human-Computer Interaction · Computer Science 2026-01-13 Raj Mahmud , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

With the boom of e-commerce and web applications, recommender systems have become an important part of our daily lives, providing personalized recommendations based on the user's preferences. Although deep neural networks (DNNs) have made…

Artificial Intelligence · Computer Science 2024-03-13 Xiaonan Xu , Yichao Wu , Penghao Liang , Yuhang He , Han Wang

Recommender Systems are tools that improve how users find relevant information in web systems, so they do not face too much information. In order to generate better recommendations, the context of information should be used in the…

Information Retrieval · Computer Science 2020-07-10 Igor André Pegoraro Santana , Marcos Aurelio Domingues

Modern society devotes a significant amount of time to digital interaction. Many of our daily actions are carried out through digital means. This has led to the emergence of numerous Artificial Intelligence tools that assist us in various…

Information Retrieval · Computer Science 2023-10-12 Jorge Dueñas-Lerín , Raúl Lara-Cabrera , Fernando Ortega , Jesús Bobadilla

The task-oriented spoken dialogue system (SDS) aims to assist a human user in accomplishing a specific task (e.g., hotel booking). The dialogue management is a core part of SDS. There are two main missions in dialogue management: dialogue…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Xiaoyuan Liu , Kai Yu

We tackle the challenge of integrating large language models (LLMs) with external recommender systems to enhance domain expertise in conversational recommendation (CRS). Current LLM-based CRS approaches primarily rely on zero/few-shot…

Information Retrieval · Computer Science 2026-03-31 Chuang Li , Weida Liang , Hengchang Hu , See-Kiong Ng , Min-Yen Kan , Haizhou Li , Yang Deng

To address the long-standing data sparsity problem in recommender systems (RSs), cross-domain recommendation (CDR) has been proposed to leverage the relatively richer information from a richer domain to improve the recommendation…

Information Retrieval · Computer Science 2021-03-03 Feng Zhu , Yan Wang , Chaochao Chen , Jun Zhou , Longfei Li , Guanfeng Liu

End-to-end conversational recommendation systems (CRS) generate responses by leveraging both dialog history and a knowledge base (KB). A CRS mainly faces three key challenges: (1) at each turn, it must decide if recommending a KB entity is…

Computation and Language · Computer Science 2023-11-16 Harshvardhan Srivastava , Kanav Pruthi , Soumen Chakrabarti , Mausam

We present an extensible user simulation toolkit to facilitate automatic evaluation of conversational recommender systems. It builds on an established agenda-based approach and extends it with several novel elements, including user…

Information Retrieval · Computer Science 2023-01-25 Jafar Afzali , Aleksander Mark Drzewiecki , Krisztian Balog , Shuo Zhang

With the exponentially increasing volume of online data, searching and finding required information have become an extensive and time-consuming task. Recommender Systems as a subclass of information retrieval and decision support systems by…

Information Retrieval · Computer Science 2023-04-20 Ali Fallahi RahmatAbadi , Javad Mohammadzadeh

The design of algorithms that generate personalized ranked item lists is a central topic of research in the field of recommender systems. In the past few years, in particular, approaches based on deep learning (neural) techniques have…

Information Retrieval · Computer Science 2021-01-08 Maurizio Ferrari Dacrema , Simone Boglio , Paolo Cremonesi , Dietmar Jannach

Recent years have seen a surge of research into conversational recommender systems (CRS). Among existing datasets, ReDial is the most widely used benchmark, cited in hundreds of studies. However, variations in how the dataset is…

Information Retrieval · Computer Science 2026-05-21 Ivica Kostric , Krisztian Balog

A significant remaining challenge for existing recommender systems is that users may not trust the recommender systems for either lack of explanation or inaccurate recommendation results. Thus, it becomes critical to embrace a trustworthy…

Information Retrieval · Computer Science 2020-10-07 Manqing Dong , Feng Yuan , Lina Yao , Xianzhi Wang , Xiwei Xu , Liming Zhu

Recommender systems (RS) are vital for managing information overload and delivering personalized content, responding to users' diverse information needs. The emergence of large language models (LLMs) offers a new horizon for redefining…

Information Retrieval · Computer Science 2024-07-16 Bo Chen , Xinyi Dai , Huifeng Guo , Wei Guo , Weiwen Liu , Yong Liu , Jiarui Qin , Ruiming Tang , Yichao Wang , Chuhan Wu , Yaxiong Wu , Hao Zhang

The recommender system (RS) has been an integral toolkit of online services. They are equipped with various deep learning techniques to model user preference based on identifier and attribute information. With the emergence of multimedia…

Information Retrieval · Computer Science 2024-09-05 Qidong Liu , Jiaxi Hu , Yutian Xiao , Xiangyu Zhao , Jingtong Gao , Wanyu Wang , Qing Li , Jiliang Tang

Cross-domain recommendation (CDR) has emerged as a promising solution to the cold-start problem, faced by single-domain recommender systems. However, existing CDR models rely on complex neural architectures, large datasets, and significant…

Information Retrieval · Computer Science 2024-12-02 Ajay Krishna Vajjala , Dipak Meher , Ziwei Zhu , David S. Rosenblum