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The discussion about the disruptive possibilities of a technology called artificial intelligence (AI) is on everyone's lips. Companies and countries alike are running multi-billion-dollar research programmes to ensure they do not miss out…
Climate change, which is now considered one of the biggest threats to humanity, is also the reason behind various other environmental concerns. Continued negligence might lead us to an irreparably damaged environment. After the partial…
Wearable devices that measure and record physiological signals are now becoming widely available to the general public with ever-increasing affordability and signal quality. The data from these devices introduce serious ethical challenges…
The psychological costs of the attention economy are often considered through the binary of harmful design and healthy use, with digital well-being chiefly characterised as a matter of personal responsibility. This article adopts an…
Information has exploded on the Internet and mobile with the advent of the big data era. In particular, recommendation systems are widely used to help consumers who struggle to select the best products among such a large amount of…
Line managers form the first level of management in organizations, and must make complex decisions, while maintaining relationships with those impacted by their decisions. Amidst growing interest in technology-supported decision-making at…
AI-driven recommender systems are often perceived as personalization black boxes, limiting users' ability to understand how their data shapes content (information asymmetry) or to influence system behavior meaningfully (power asymmetry).…
Designing sustainable systems involves complex interactions between environmental resources, social impacts, and economic issues. In a constrained world, the challenge is to achieve a balanced design across those dimensions while avoiding…
Privacy is important for all individuals in everyday life. With emerging technologies, smartphones with AR, various social networking applications and artificial intelligence driven modes of surveillance, they tend to intrude privacy. This…
Knowing who is in one's vicinity is key to managing privacy in everyday environments, but is challenging for people with visual impairments. Wearable cameras and other sensors may be able to detect such information, but how should this…
This chapter aims to stress the importance of addressing culture when designing and implementing learning analytics services. Learning analytics have been implemented in different countries with the purpose of improving learning and…
Creativity is a valuable human skill that has long been augmented through both analog and digital tools. Recent progress in generative AI, such as image generation, provides a disruptive technological solution to supporting human creativity…
Building effective recommender systems for domains like fashion is challenging due to the high level of subjectivity and the semantic complexity of the features involved (i.e., fashion styles). Recent work has shown that approaches to…
Today, people use multiple devices to fulfill their information needs. However, designers design each device individually, without accounting for the other devices that users may also use. In many cases, the applications on all these…
Mobile applications and online service providers track our virtual and physical behaviour more actively and with a broader scope than ever before. This has given rise to growing concerns about ethical personal data management. Even though…
Monitoring and understanding affective states are important aspects of healthy functioning and treatment of mood-based disorders. Recent advancements of ubiquitous wearable technologies have increased the reliability of such tools in…
Sustainability is a central concern for our society, and software systems increasingly play a central role in it. As designers of software technology, we cause change and are responsible for the effects of our design choices. We recognize…
Understanding citizens' values in participatory systems is crucial for citizen-centric policy-making. We envision a hybrid participatory system where participants make choices and provide motivations for those choices, and AI agents…
In the past decade, the usage of mobile devices has gone far beyond simple activities like calling and texting. Today, smartphones contain multiple embedded sensors and are able to collect useful sensing data about the user and infer the…
Technology integration in educational settings has led to the development of novel sensor-based tools that enable students to measure and interact with their environment. Although reports from using such tools can be positive, evaluations…