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In this paper we present an analysis of technological and psychological factors of applying artificial intelligence (AI) at the work place. We do so for a number of twelve application cases in the context of a project where AI is integrated…

Human-Computer Interaction · Computer Science 2025-09-04 Stefan Schiffer , Anna Milena Rothermel , Alexander Ferrein , Astrid Rosenthal-von der Pütten

The proliferation of Artificial Intelligence (AI) in workplaces stands to change the way humans work, with job satisfaction intrinsically linked to work life. Existing research on human-AI collaboration tends to prioritize performance over…

Artificial Intelligence · Computer Science 2024-06-24 Kuntal Ghosh , Shadan Sadeghian

In an ever-changing world, even software that fulfils its requirements may have un-envisioned aftereffects with significant impacts. We explored how such impacts can be better understood at the pre-design phase in support of organisational…

Software Engineering · Computer Science 2023-06-19 Andrew Darby , Pete Sawyer , Nelly Bencomo

This paper undertakes a systematic review of relevant extant literature to consider the potential societal implications of the growth of AI in manufacturing. We analyze the extensive range of AI applications in this domain, such as…

Computers and Society · Computer Science 2023-08-07 John P. Nelson , Justin B. Biddle , Philip Shapira

AI-based decision-making tools are rapidly spreading across a range of real-world, complex domains like healthcare, criminal justice, and child welfare. A growing body of research has called for increased scrutiny around the validity of AI…

Human-Computer Interaction · Computer Science 2023-03-28 Anna Kawakami , Amanda Coston , Haiyi Zhu , Hoda Heidari , Kenneth Holstein

There is a growing proliferation of AI systems designed to mimic people's behavior, work, abilities, likenesses, or humanness -- systems we dub AI automatons. Individuals, groups, or generic humans are being simulated to produce creative…

Computers and Society · Computer Science 2025-03-05 Alexandra Olteanu , Solon Barocas , Su Lin Blodgett , Lisa Egede , Alicia DeVrio , Myra Cheng

The effective integration of generative artificial intelligence in education is a fundamental aspect to prepare future generations. The objective of this study is to analyze from a quantitative and qualitative point of view the perception…

Computers and Society · Computer Science 2024-09-04 Sergio Altares-López , José M. Bengochea-Guevara , Carlos Ranz , Héctor Montes , Angela Ribeiro

This work examines how AI, especially agentic systems, is being adopted in engineering and manufacturing workflows, what value it provides today, and what is needed for broader deployment. This is an exploratory and qualitative…

Computers and Society · Computer Science 2026-04-14 Kristen M. Edwards , Maxwell Bauer , Claire Jacquillat , A. John Hart , Faez Ahmed

Despite AI tools becoming more prevalent and applicable to a variety of workplaces, workers consistently report uncertainty about where AI applies, what problems it can help solve, and how it fits into real workflows. In other words, there…

Human-Computer Interaction · Computer Science 2026-04-01 Aakanksha Khandwaha , Edith Law

Emotion AI is an emerging field of artificial intelligence intended to be utilized by organizations to manage and monitor employees emotional states supporting employee wellbeing and organizational goals. The current paper presents a case…

Human-Computer Interaction · Computer Science 2024-12-13 Joni-Roy Piispanen , Rebekah Rousi

Generative AI is altering work processes, task composition, and organizational design, yet its effects on employment and the macroeconomy remain unresolved. In this review, we synthesize theory and empirical evidence at three levels. First,…

General Economics · Economics 2025-09-22 R. Maria del Rio-Chanona , Ekkehard Ernst , Rossana Merola , Daniel Samaan , Ole Teutloff

Generative AI has been heavily critiqued by artists in both popular media and HCI scholarship. However, more work is needed to understand the impacts of generative AI on professional artists' workplaces and careers. In this paper, we…

Human-Computer Interaction · Computer Science 2026-03-10 Harry H. Jiang , Jordan Taylor , William Agnew

The introduction of artificial intelligence into activities traditionally carried out by human beings produces brutal changes. This is not without consequences for human values. This paper is about designing and implementing models of…

Artificial Intelligence · Computer Science 2020-10-16 Fabrice Muhlenbach

Artificial intelligence (AI) is driving transformative changes across numerous fields, revolutionizing conventional processes and creating new opportunities for innovation. The development of mechatronic systems is undergoing a similar…

This paper explores artificial intelligence's potential societal and economic impacts (AI) through generating scenarios that assess how AI may influence various sectors. We categorize and analyze key factors affecting AI's integration and…

Computers and Society · Computer Science 2025-04-04 Carlos J. Costa , Joao Tiago Aparicio

Conventional AI evaluation approaches concentrated within the AI stack exhibit systemic limitations for exploring, navigating and resolving the human and societal factors that play out in real world deployment such as in education, finance,…

This paper explores public perceptions around the role of affective computing in the workplace. It uses a series of design fictions with 46 UK based participants, unpacking their perspectives on the advantages and disadvantages of tracking…

Human-Computer Interaction · Computer Science 2022-05-18 Lachlan Urquhart , Alex Laffer , Diana Miranda

There has been a surge in the number and type of AI tools being tested and deployed within both national and local government in the UK, including within the social care sector. Given the many ongoing and planned future developments, the…

Computers and Society · Computer Science 2024-07-16 Katie Wassal , Carolyn Ashurst , Jiri Hron , Miri Zilka

Recently, a lot of attention has been given to undesired consequences of Artificial Intelligence (AI), such as unfair bias leading to discrimination, or the lack of explanations of the results of AI systems. There are several important…

Computers and Society · Computer Science 2019-12-23 Richard Benjamins , Alberto Barbado , Daniel Sierra

As artificial intelligence increasingly influences our world, it becomes crucial to assess its technical progress and societal impact. This paper surveys problems and opportunities in the measurement of AI systems and their impact, based on…

Computers and Society · Computer Science 2020-09-22 Saurabh Mishra , Jack Clark , C. Raymond Perrault
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