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Zero-shot transfer learning for Dialogue State Tracking (DST) helps to handle a variety of task-oriented dialogue domains without the cost of collecting in-domain data. Existing works mainly study common data- or model-level augmentation…

Computation and Language · Computer Science 2023-06-02 Qingyue Wang , Liang Ding , Yanan Cao , Yibing Zhan , Zheng Lin , Shi Wang , Dacheng Tao , Li Guo

Existing approaches to Dialogue State Tracking (DST) rely on turn level dialogue state annotations, which are expensive to acquire in large scale. In call centers, for tasks like managing bookings or subscriptions, the user goal can be…

Computation and Language · Computer Science 2021-01-29 Shuailong Liang , Lahari Poddar , Gyuri Szarvas

A Dialogue State Tracker (DST) is a key component in a dialogue system aiming at estimating the beliefs of possible user goals at each dialogue turn. Most of the current DST trackers make use of recurrent neural networks and are based on…

Computation and Language · Computer Science 2019-10-23 Vevake Balaraman , Bernardo Magnini

Dialogue state tracking (DST) module is an important component for task-oriented dialog systems to understand users' goals and needs. Collecting dialogue state labels including slots and values can be costly, especially with the wide…

Computation and Language · Computer Science 2023-01-27 Yuting Yang , Wenqiang Lei , Pei Huang , Juan Cao , Jintao Li , Tat-Seng Chua

Dialogue State Tracking (DST) is core research in dialogue systems and has received much attention. In addition, it is necessary to define a new problem that can deal with dialogue between users as a step toward the conversational AI that…

Computation and Language · Computer Science 2023-01-19 Hyungtak Choi , Hyeonmok Ko , Gurpreet Kaur , Lohith Ravuru , Kiranmayi Gandikota , Manisha Jhawar , Simma Dharani , Pranamya Patil

Task-oriented dialog systems rely on dialog state tracking (DST) to monitor the user's goal during the course of an interaction. Multi-domain and open-vocabulary settings complicate the task considerably and demand scalable solutions. In…

Computation and Language · Computer Science 2020-09-28 Michael Heck , Carel van Niekerk , Nurul Lubis , Christian Geishauser , Hsien-Chin Lin , Marco Moresi , Milica Gašić

Dialogue state tracking (DST) aims at estimating the current dialogue state given all the preceding conversation. For multi-domain DST, the data sparsity problem is a major obstacle due to increased numbers of state candidates and dialogue…

Computation and Language · Computer Science 2020-10-08 Su Zhu , Jieyu Li , Lu Chen , Kai Yu

Previous zero-shot dialogue state tracking (DST) methods only apply transfer learning, ignoring unlabelled data in the target domain. We transform zero-shot DST into few-shot DST by utilising such unlabelled data via joint and self-training…

Computation and Language · Computer Science 2024-04-04 Chuang Li , Yan Zhang , Min-Yen Kan , Haizhou Li

Dialogue state tracking models play an important role in a task-oriented dialogue system. However, most of them model the slot types conditionally independently given the input. We discover that it may cause the model to be confused by slot…

Computation and Language · Computer Science 2021-11-16 Ting-Rui Chiang , Yi-Ting Yeh

In dialogue systems, a dialogue state tracker aims to accurately find a compact representation of the current dialogue status, based on the entire dialogue history. While previous approaches often define dialogue states as a combination of…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Zihan Xu , Yanbin Zhao , Su Zhu , Kai Yu

Recent research on dialogue state tracking (DST) focuses on methods that allow few- and zero-shot transfer to new domains or schemas. However, performance gains heavily depend on aggressive data augmentation and fine-tuning of ever larger…

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

Dialogue state tracking (DST) aims to convert the dialogue history into dialogue states which consist of slot-value pairs. As condensed structural information memorizing all history information, the dialogue state in the last turn is…

Computation and Language · Computer Science 2023-06-21 Haoning Zhang , Junwei Bao , Haipeng Sun , Youzheng Wu , Wenye Li , Shuguang Cui , Xiaodong He

In task-oriented multi-turn dialogue systems, dialogue state refers to a compact representation of the user goal in the context of dialogue history. Dialogue state tracking (DST) is to estimate the dialogue state at each turn. Due to the…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Yanbin Zhao , Su Zhu , Kai Yu

Dialogue state tracking (DST) aims to predict the current dialogue state given the dialogue history. Existing methods generally exploit the utterances of all dialogue turns to assign value for each slot. This could lead to suboptimal…

Computation and Language · Computer Science 2022-05-06 Yifan Wang , Jing Zhao , Junwei Bao , Chaoqun Duan , Youzheng Wu , Xiaodong He

Dialogue state tracking is the core part of a spoken dialogue system. It estimates the beliefs of possible user's goals at every dialogue turn. However, for most current approaches, it's difficult to scale to large dialogue domains. They…

Computation and Language · Computer Science 2018-10-24 Liliang Ren , Kaige Xie , Lu Chen , Kai Yu

In task-oriented dialogue systems the dialogue state tracker (DST) component is responsible for predicting the state of the dialogue based on the dialogue history. Current DST approaches rely on a predefined domain ontology, a fact that…

Computation and Language · Computer Science 2020-01-22 Vevake Balaraman , Bernardo Magnini

An important yet rarely tackled problem in dialogue state tracking (DST) is scalability for dynamic ontology (e.g., movie, restaurant) and unseen slot values. We focus on a specific condition, where the ontology is unknown to the state…

Computation and Language · Computer Science 2019-07-09 Guan-Lin Chao , Ian Lane

While several state-of-the-art approaches to dialogue state tracking (DST) have shown promising performances on several benchmarks, there is still a significant performance gap between seen slot values (i.e., values that occur in both…

Computation and Language · Computer Science 2020-02-25 Xiaohui Song , Liangjun Zang , Yipeng Su , Xing Wu , Jizhong Han , Songlin Hu

Dialogue state tracking (DST) aims to record user queries and goals during a conversational interaction achieved by maintaining a predefined set of slots and their corresponding values. Current approaches decide slot values opaquely, while…

Computation and Language · Computer Science 2024-03-12 Lin Xu , Ningxin Peng , Daquan Zhou , See-Kiong Ng , Jinlan Fu