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Related papers: A Survey on Conversational Recommender Systems

200 papers

Resources for simulation-based evaluation of conversational recommender systems (CRSs) are scarce. The UserSimCRS toolkit was introduced to address this gap. In this work, we present UserSimCRS v2, a significant upgrade aligning the toolkit…

Information Retrieval · Computer Science 2026-03-18 Nolwenn Bernard , Krisztian Balog

Different from most conventional recommendation problems, sequential recommendation focuses on learning users' preferences by exploiting the internal order and dependency among the interacted items, which has received significant attention…

Information Retrieval · Computer Science 2025-03-14 Liwei Pan , Weike Pan , Meiyan Wei , Hongzhi Yin , Zhong Ming

The traditional recommendation systems mainly use offline user data to train offline models, and then recommend items for online users, thus suffering from the unreliable estimation of user preferences based on sparse and noisy historical…

Information Retrieval · Computer Science 2021-10-14 Mengyuan Zhao , Xiaowen Huang , Lixi Zhu , Jitao Sang , Jian Yu

Conversational recommender systems (CRS) enhance the expressivity and personalization of recommendations through multiple turns of user-system interaction. Critiquing is a well-known paradigm for CRS that allows users to iteratively refine…

Information Retrieval · Computer Science 2023-06-12 Armin Toroghi , Griffin Floto , Zhenwei Tang , Scott Sanner

Users in consumption domains, like music, are often able to more efficiently provide preferences over a set of items (e.g. a playlist or radio) than over single items (e.g. songs). Unfortunately, this is an underexplored area of research,…

Information Retrieval · Computer Science 2023-05-09 Arun Tejasvi Chaganty , Megan Leszczynski , Shu Zhang , Ravi Ganti , Krisztian Balog , Filip Radlinski

Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution…

Computation and Language · Computer Science 2021-06-03 Yu Lu , Junwei Bao , Yan Song , Zichen Ma , Shuguang Cui , Youzheng Wu , Xiaodong He

Large Language Models (LLMs) have demonstrated great potential in Conversational Recommender Systems (CRS). However, the application of LLMs to CRS has exposed a notable discrepancy in behavior between LLM-based CRS and human recommenders:…

Information Retrieval · Computer Science 2024-10-21 Dayu Yang , Fumian Chen , Hui Fang

With the ever-growing volume of online information, recommender systems have been an effective strategy to overcome such information overload. The utility of recommender systems cannot be overstated, given its widespread adoption in many…

Information Retrieval · Computer Science 2019-07-11 Shuai Zhang , Lina Yao , Aixin Sun , Yi Tay

In the WWW (World Wide Web), dynamic development and spread of data has resulted a tremendous amount of information available on the Internet, yet user is unable to find relevant information in a short span of time. Consequently, a system…

Information Retrieval · Computer Science 2020-09-11 Denis Selimi , Krenare Pireva Nuci

Nowadays, more and more news readers tend to read news online where they have access to millions of news articles from multiple sources. In order to help users to find the right and relevant content, news recommender systems (NRS) are…

Information Retrieval · Computer Science 2021-07-12 Shaina Raza , Chen Ding

Recommender Systems are algorithms that predict a user's preference for an item. Reciprocal Recommenders are a subset of recommender systems, where the items in question are people, and the objective is therefore to predict a bidirectional…

Information Retrieval · Computer Science 2021-08-27 James Neve , Ryan McConville

Conversational recommender systems (CRS) have advanced with large language models, showing strong results in domains like movies. These domains typically involve fixed content and passive consumption, where user preferences can be matched…

Information Retrieval · Computer Science 2026-02-26 Zheng Hui , Xiaokai Wei , Yexi Jiang , Kevin Gao , Chen Wang , Frank Ong , Se-eun Yoon , Rachit Pareek , Michelle Gong

Animated avatars, which look and talk like humans, are iconic visions of the future of AI-powered systems. Through many sci-fi movies we are acquainted with the idea of speaking to such virtual personalities as if they were humans. Today,…

Artificial Intelligence · Computer Science 2022-03-18 Dietmar Jannach , Li Chen

A conversational information retrieval (CIR) system is an information retrieval (IR) system with a conversational interface which allows users to interact with the system to seek information via multi-turn conversations of natural language,…

Information Retrieval · Computer Science 2022-01-17 Jianfeng Gao , Chenyan Xiong , Paul Bennett , Nick Craswell

Recommendation dialogue systems aim to build social bonds with users and provide high-quality recommendations. This paper pushes forward towards a promising paradigm called target-driven recommendation dialogue systems, which is highly…

Computation and Language · Computer Science 2022-08-09 Jian Wang , Dongding Lin , Wenjie Li

Recommender systems support decisions in various domains ranging from simple items such as books and movies to more complex items such as financial services, telecommunication equipment, and software systems. In this context,…

Information Retrieval · Computer Science 2021-02-15 Alexander Felfernig , Viet-Man Le , Andrei Popescu , Mathias Uta , Thi Ngoc Trang Tran , Müslüum Atas

While recommender systems (RSs) traditionally rely on extensive individual user data, regulatory and technological shifts necessitate reliance on aggregated user information. This shift significantly impacts the recommendation process,…

Information Retrieval · Computer Science 2025-02-27 Gur Keinan , Omer Ben-Porat

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

Machine Learning · Computer Science 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal

Conversational recommender systems (CRSs) operate under incremental preference revelation, requiring systems to make recommendation decisions under uncertainty. While recent approaches particularly those built on large language models…

Information Retrieval · Computer Science 2026-04-14 Subham Raj , Aman Vaibhav Jha , Mayank Anand , Sriparna Saha

Recommender systems trained on offline historical user behaviors are embracing conversational techniques to online query user preference. Unlike prior conversational recommendation approaches that systemically combine conversational and…

Information Retrieval · Computer Science 2023-10-09 Jiarui Jin , Xianyu Chen , Fanghua Ye , Mengyue Yang , Yue Feng , Weinan Zhang , Yong Yu , Jun Wang