Related papers: TREC CAsT 2019: The Conversational Assistance Trac…
Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely…
Effective customer support requires not only accurate problem solving but also structured and empathetic communication aligned with professional standards. However, existing dialogue datasets often lack strategic guidance, and real-world…
Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…
Text-based conversational agents (CAs) are increasingly used in mental health, yet evaluation practices remain fragmented. We conducted a PRISMA-guided systematic review (May-June 2024) across ACM Digital Library, Scopus, and PsycINFO. From…
A conversational information retrieval (CIR) system is an information retrieval (IR) system with a conversational interface which allows users to interact with the system to seek information via multi-turn conversations of natural language,…
The Abstraction and Reasoning Corpus (ARC) is a challenging program induction dataset that was recently proposed by Chollet (2019). Here, we report the first set of results collected from a behavioral study of humans solving a subset of…
Conversational Recommender Systems (CRSs) have attracted growing attention for their ability to deliver personalized recommendations through natural language interactions. To more accurately infer user preferences from multi-turn…
Abstractive dialogue summarization is the task of distilling conversations into informative and concise summaries. Although reviews have been conducted on this topic, there is a lack of comprehensive work detailing the challenges of…
This report provides an initial look at partial results from the TREC 2024 Retrieval-Augmented Generation (RAG) Track. We have identified RAG evaluation as a barrier to continued progress in information access (and more broadly, natural…
This paper describes Brown University's submission to the TREC 2019 Deep Learning track. We followed a 2-phase method for producing a ranking of passages for a given input query: In the the first phase, the user's query is expanded by…
Most prior work on task-oriented dialogue systems are restricted to a limited coverage of domain APIs, while users oftentimes have domain related requests that are not covered by the APIs. This challenge track aims to expand the coverage of…
We introduce a comprehensive benchmark for conversational memory evaluation containing 75,336 question-answer pairs across diverse categories including user facts, assistant recall, abstention, preferences, temporal changes, and implicit…
Conversational Recommender Systems (CRSs) have garnered attention as a novel approach to delivering personalized recommendations through multi-turn dialogues. This review developed a taxonomy framework to systematically categorize relevant…
We give a detailed overview of the CAIL 2023 Argument Mining Track, one of the Chinese AI and Law Challenge (CAIL) 2023 tracks. The main goal of the track is to identify and extract interacting argument pairs in trial dialogs. It mainly…
Resolving the contextual dependency is one of the most challenging tasks in the Conversational system. Our submission to CAsT-2021 aimed to preserve the key terms and the context in all subsequent turns and use classical Information…
This article describes the MyST corpus developed as part of the My Science Tutor project -- one of the largest collections of children's conversational speech comprising approximately 400 hours, spanning some 230K utterances across about…
We present STARC (Structured Annotations for Reading Comprehension), a new annotation framework for assessing reading comprehension with multiple choice questions. Our framework introduces a principled structure for the answer choices and…
Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…
Full-text error correction with Large Language Models (LLMs) for Automatic Speech Recognition (ASR) is attracting increased attention for its ability to address a wide range of error types, such as punctuation restoration and inverse text…
Task-oriented semantic communication has gained increasing attention due to its ability to reduce the amount of transmitted data without sacrificing task performance. Although some prior efforts have been dedicated to developing semantic…