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The success of any business depends on how well it is able to satisfy customer demand, while remaining financially viable. Globalisation and the growth of e-commerce have resulted in retail businesses having to manage increasing numbers of…
Building a recommendation system that serves billions of users on daily basis is a challenging problem, as the system needs to make astronomical number of predictions per second based on real-time user behaviors with O(1) time complexity.…
Emoji are a contemporary and extremely popular way to enhance electronic communication. Without rigid semantics attached to them, emoji symbols take on different meanings based on the context of a message. Thus, like the word sense…
In e-commerce advertising, selecting the most compelling combination of creative elements -- such as titles, images, and highlights -- is critical for capturing user attention and driving conversions. However, existing methods often…
In this paper, we address the problem of evaluating whether results served by an e-commerce search engine for a query are good or not. This is a critical question in evaluating any e-commerce search engine. While this question is…
The vision of the Semantic Web (SW) is gradually unfolding and taking shape through a web of linked data, a part of which is built by capturing semantics stored in existing knowledge organization systems (KOS), subject metadata and resource…
The World Wide Web continues to evolve and serve as the infrastructure for carrying massive amounts of multimodal and multisensory observations. These observations capture various situations pertinent to people's needs and interests along…
Increasing demand for fashion recommendation raises a lot of challenges for online shopping platforms and fashion communities. In particular, there exist two requirements for fashion outfit recommendation: the Compatibility of the generated…
Conversational user queries are increasingly challenging traditional e-commerce platforms, whose search systems are typically optimized for keyword-based queries. We present an LLM-based semantic search framework that effectively captures…
Online marketplaces are the main engines of legal and illegal e-commerce, yet their empirical properties are poorly understood due to the absence of large-scale data. We analyze two comprehensive datasets containing 245M transactions (16B…
The rapid growth of e-commerce has led to an overwhelming volume of customer feedback, from product reviews to service interactions. Extracting meaningful insights from this data is crucial for businesses aiming to improve customer…
Artificial intelligence (AI) is transforming scientific research, with explainable AI methods like concept-based models (CMs) showing promise for new discoveries. However, in molecular science, CMs are less common than black-box models like…
Extreme multi-label classification (XMC) aims to learn a model that can tag data points with a subset of relevant labels from an extremely large label set. Real world e-commerce applications like personalized recommendations and product…
The e-commerce delivery demand has grown rapidly in the past two decades and such trend has accelerated tremendously due to the ongoing coronavirus pandemic. Given the situation, the need for predicting e-commerce delivery demand and…
Digital assistants have become ubiquitous in e-commerce applications, following the recent advancements in Information Retrieval (IR), Natural Language Processing (NLP) and Generative Artificial Intelligence (AI). However, customers are…
Query Auto-Completion(QAC), as an important part of the modern search engine, plays a key role in complementing user queries and helping them refine their search intentions.Today's QAC systems in real-world scenarios face two major…
In this paper, we interpret the community question answering websites on the StackExchange platform as knowledge markets, and analyze how and why these markets can fail at scale. A knowledge market framing allows site operators to reason…
E-commerce provides an efficient and effective way to exchange goods between sellers and customers. E-commerce has been a popular method for doing business, because of its simplicity of having commerce activity transparently available,…
Vision and vision-language applications of neural networks, such as image classification and captioning, rely on large-scale annotated datasets that require non-trivial data-collecting processes. This time-consuming endeavor hinders the…
This paper explains four things in a unified way. First, how e-commerce can generate price equilibria where physical shops either compete with virtual shops for consumers with Internet access, or alternatively, sell only to consumers with…