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Artificial intelligence (AI) has rapidly transformed various sectors, including healthcare, where it holds the potential to revolutionize clinical practice and improve patient outcomes. However, its integration into medical settings brings…

Computers and Society · Computer Science 2024-12-06 Ellison B. Weiner , Irene Dankwa-Mullan , William A. Nelson , Saeed Hassanpour

This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…

Computers and Society · Computer Science 2024-10-04 Tara DeZao

Conversational agents are increasingly integrated into the most private and intimate aspects of users' lives, from discussions of mental health to financial decisions. As a result, these systems have access to reams of sensitive user data.…

Human-Computer Interaction · Computer Science 2026-05-29 Jacob Erickson

This paper looks at philosophical questions that arise in the context of AI alignment. It defends three propositions. First, normative and technical aspects of the AI alignment problem are interrelated, creating space for productive…

Computers and Society · Computer Science 2020-10-07 Iason Gabriel

The dominant practice of AI alignment assumes (1) that preferences are an adequate representation of human values, (2) that human rationality can be understood in terms of maximizing the satisfaction of preferences, and (3) that AI systems…

Artificial Intelligence · Computer Science 2024-11-12 Tan Zhi-Xuan , Micah Carroll , Matija Franklin , Hal Ashton

In high-stakes AI-supported decisions, considerations are not purely technical but involve moral judgments about fairness, responsibility, and harm. While prior research has focused mainly on functional or behavioral alignment, this paper…

Human-Computer Interaction · Computer Science 2026-04-17 Christiane Ernst , Luis Gutmann , Domenique Zipperling , Kathrin Figl , Niklas Kühl

Artificial Intelligence (AI) is poised to transform healthcare delivery through revolutionary advances in clinical decision support and diagnostic capabilities. While human expertise remains foundational to medical practice, AI-powered…

Given that Artificial Intelligence (AI) increasingly permeates our lives, it is critical that we systematically align AI objectives with the goals and values of humans. The human-AI alignment problem stems from the impracticality of…

Computers and Society · Computer Science 2022-07-05 John Nay , James Daily

Policy makers, scientists, and the public are increasingly confronted with thorny questions about the regulation of artificial intelligence (AI) systems. A key common thread concerns whether AI can be trusted and the factors that can make…

Artificial Intelligence · Computer Science 2026-04-08 Martino Maggetti

AI ethics is an emerging field with multiple, competing narratives about how to best solve the problem of building human values into machines. Two major approaches are focused on bias and compliance, respectively. But neither of these ideas…

Artificial Intelligence · Computer Science 2023-02-24 Thomas Krendl Gilbert , Megan Welle Brozek , Andrew Brozek

Fairness is a growing concern for high-risk decision-making using Artificial Intelligence (AI) but ensuring it through purely technical means is challenging: there is no universally accepted fairness measure, fairness is context-dependent,…

Artificial Intelligence · Computer Science 2024-10-07 Evdoxia Taka , Yuri Nakao , Ryosuke Sonoda , Takuya Yokota , Lin Luo , Simone Stumpf

Today, AI is increasingly being used in many high-stakes decision-making applications in which fairness is an important concern. Already, there are many examples of AI being biased and making questionable and unfair decisions. The AI…

Artificial Intelligence · Computer Science 2020-02-06 Yunfeng Zhang , Rachel K. E. Bellamy , Kush R. Varshney

Despite widespread calls for transparent artificial intelligence systems, the term is too overburdened with disparate meanings to express precise policy aims or to orient concrete lines of research. Consequently, stakeholders often talk…

Computers and Society · Computer Science 2023-03-10 Alex Mei , Michael Saxon , Shiyu Chang , Zachary C. Lipton , William Yang Wang

The rise of Artificial Intelligence (AI) will bring with it an ever-increasing willingness to cede decision-making to machines. But rather than just giving machines the power to make decisions that affect us, we need ways to work…

Computers and Society · Computer Science 2020-12-14 Elisa Bertino , Finale Doshi-Velez , Maria Gini , Daniel Lopresti , David Parkes

As Artificial Intelligence (AI) becomes increasingly embedded in financial decision-making, the opacity of complex models presents significant challenges for professionals and regulators. While the field of Explainable AI (XAI) attempts to…

Human-Computer Interaction · Computer Science 2026-02-03 Patricia Marcella Evite , Ekaterina Svetlova , Doina Bucur

Artificial intelligence (AI) technologies (re-)shape modern life, driving innovation in a wide range of sectors. However, some AI systems have yielded unexpected or undesirable outcomes or have been used in questionable manners. As a…

The rapid development of Artificial Intelligence (AI) technology has enabled the deployment of various systems based on it. However, many current AI systems are found vulnerable to imperceptible attacks, biased against underrepresented…

Artificial Intelligence · Computer Science 2022-05-27 Bo Li , Peng Qi , Bo Liu , Shuai Di , Jingen Liu , Jiquan Pei , Jinfeng Yi , Bowen Zhou

As conversational AI systems become more realistic and widely deployed, users are increasingly uncertain about whether they are interacting with a human or an AI system. When AI identity is unclear, users may unwittingly share sensitive…

Human-Computer Interaction · Computer Science 2026-03-19 Anna Gausen , Sarenne Wallbridge , Hannah Rose Kirk , Jennifer Williams , Christopher Summerfield

Current literature and public discourse on "trust in AI" are often focused on the principles underlying trustworthy AI, with insufficient attention paid to how people develop trust. Given that AI systems differ in their level of…

Human-Computer Interaction · Computer Science 2022-05-02 Q. Vera Liao , S. Shyam Sundar

Artificial Intelligence (AI) systems are being deployed around the globe in critical fields such as healthcare and education. In some cases, expert practitioners in these domains are being tasked with introducing or using such systems, but…

Computers and Society · Computer Science 2021-06-16 Iain Barclay , Will Abramson