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Business process automation is a booming multi-billion-dollar industry that promises to remove menial tasks from workers' plates -- through the introduction of autonomous agents -- and free up their time and brain power for more creative…

Artificial Intelligence · Computer Science 2020-01-13 Yara Rizk , Abhishek Bhandwalder , Scott Boag , Tathagata Chakraborti , Vatche Isahagian , Yasaman Khazaeni , Falk Pollock , Merve Unuvar

To build Sounding Board, we develop a system architecture that is capable of accommodating dialog strategies that we designed for socialbot conversations. The architecture consists of a multi-dimensional language understanding module for…

Computation and Language · Computer Science 2020-05-07 Hao Fang

An Intelligent Personal Agent (IPA) is an agent that has the purpose of helping the user to gain information through reliable resources with the help of knowledge navigation techniques and saving time to search the best content. The agent…

Artificial Intelligence · Computer Science 2017-05-01 Amit Kumar , Rahul Dutta , Harbhajan Rai

AI enabled chat bots have recently been put to use to answer customer service queries, however it is a common feedback of users that bots lack a personal touch and are often unable to understand the real intent of the user's question. To…

Large Language Models (LLMs) have become increasingly integral to enhancing developer productivity, particularly in code generation, comprehension, and repair tasks. However, fine-tuning these models with high-quality, real-world data is…

Software Engineering · Computer Science 2024-12-12 Xiaoyun Liang , Jingyi Ren , Jiayi Qi , Chao Peng , Bo Jiang

Data analysts working with relational data often start with vague or underspecified questions and refine them iteratively as they explore the data. To support this iterative process, we demonstrate Pneuma-Seeker, a system that reifies a…

Artificial Intelligence · Computer Science 2026-04-17 Muhammad Imam Luthfi Balaka , Raul Castro Fernandez

Conversational agents ("bots") are beginning to be widely used in conversational interfaces. To design a system that is capable of emulating human-like interactions, a conversational layer that can serve as a fabric for chat-like…

Artificial Intelligence · Computer Science 2016-06-23 Abhay Prakash , Chris Brockett , Puneet Agrawal

Conversational systems enable numerous valuable applications, and question-answering is an important component underlying many of these. However, conversational question-answering remains challenging due to the lack of realistic,…

Artificial Intelligence · Computer Science 2021-02-08 Jing Gu , Mostafa Mirshekari , Zhou Yu , Aaron Sisto

Student commitment towards a learning recommendation is not separable from their understanding of the reasons it was recommended to them; and their ability to modify it based on that understanding. Among explainability approaches, chatbots…

Artificial Intelligence · Computer Science 2024-01-25 Hasan Abu-Rasheed , Mohamad Hussam Abdulsalam , Christian Weber , Madjid Fathi

Optimization is as much about modeling the right problem as solving it. Identifying the right objectives, constraints, and trade-offs demands extensive interaction between researchers and stakeholders. Large language models can empower…

Artificial Intelligence · Computer Science 2026-04-06 Joshua Drossman , Alexandre Jacquillat , Sébastien Martin

While digital assistants are increasingly used to help with various productivity tasks, less attention has been paid to employing them in the domain of business documents. To build an agent that can handle users' information needs in this…

Human-Computer Interaction · Computer Science 2022-09-09 Farnaz Jahanbakhsh , Elnaz Nouri , Robert Sim , Ryen W. White , Adam Fourney

The article proposes a system for knowledge-based conversation designed for Social Robots and other conversational agents. The proposed system relies on an Ontology for the description of all concepts that may be relevant conversation…

Robotics · Computer Science 2022-08-23 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa

Conversational AI systems have emerged as key enablers of human-like interactions across diverse sectors. Nevertheless, the balance between linguistic nuance and factual accuracy has proven elusive. In this paper, we first introduce…

Computation and Language · Computer Science 2024-06-18 Ahtsham Zafar , Venkatesh Balavadhani Parthasarathy , Chan Le Van , Saad Shahid , Aafaq Iqbal khan , Arsalan Shahid

On December 4, 2025, Anthropic released Anthropic Interviewer, an AI tool for running qualitative interviews at scale, along with a public dataset of 1,250 interviews with professionals, including 125 scientists, about their use of AI for…

Cryptography and Security · Computer Science 2026-01-12 Tianshi Li

Online health resources and large language models (LLMs) are increasingly used as a first point of contact for medical decision-making, yet their reliability in healthcare remains limited by low accuracy, lack of transparency, and…

Artificial Intelligence · Computer Science 2026-04-22 Yujia Liu , Sophia Yu , Hongyue Jin , Jessica Wen , Alexander Qian , Terrence Lee , Mattheus Ramsis , Gi Won Choi , Lianhui Qin , Xin Liu , Edward J. Wang

A wide range of participation is essential for democracy, as it helps prevent the dominance of extreme views, erosion of legitimacy, and political polarization. However, engagement in online political discussions often features a limited…

Computers and Society · Computer Science 2025-06-23 Valeria Vuk , Cristina Sarasua , Fabrizio Gilardi

Natural language interaction with sensing systems is crucial for addressing users' personal concerns and providing health-related insights into their daily lives. When a user asks a question, the system automatically analyzes the full…

Artificial Intelligence · Computer Science 2025-07-22 Xiaofan Yu , Lanxiang Hu , Benjamin Reichman , Dylan Chu , Rushil Chandrupatla , Xiyuan Zhang , Larry Heck , Tajana Rosing

Supplying data augmentation to conversational question answering (CQA) can effectively improve model performance. However, there is less improvement from single-turn datasets in CQA due to the distribution gap between single-turn and…

Computation and Language · Computer Science 2023-12-29 Baokui Li , Sen Zhang , Wangshu Zhang , Yicheng Chen , Changlin Yang , Sen Hu , Teng Xu , Siye liu , Jiwei Li

In the past decade, the financial industry has experienced a technology revolution. While we witness a rapid introduction of conversational bots for financial services, there is a lack of understanding of conversational user interfaces…

With the arising concerns for the AI systems provided with direct access to abundant sensitive information, researchers seek to develop more reliable AI with implicit information sources. To this end, in this paper, we introduce a new task…

Computer Vision and Pattern Recognition · Computer Science 2020-08-25 Ye Zhu , Yu Wu , Yi Yang , Yan Yan
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