Related papers: Towards Transparent Robotic Planning via Contrasti…
Human expectations arise from their understanding of others and the world. In the context of human-AI interaction, this understanding may not align with reality, leading to the AI agent failing to meet expectations and compromising team…
Counterfactual explanations are a popular type of explanation for making the outcomes of a decision making system transparent to the user. Counterfactual explanations tell the user what to do in order to change the outcome of the system in…
Explainable recommendation systems leverage transparent reasoning to foster user trust and improve decision-making processes. Current approaches typically decouple recommendation generation from explanation creation, violating causal…
As we increasingly delegate important decisions to intelligent systems, it is essential that users understand how algorithmic decisions are made. Prior work has often taken a technocentric approach to transparency. In contrast, we explore…
In the context of AI-based decision support systems, explanations can help users to judge when to trust the AI's suggestion, and when to question it. In this way, human oversight can prevent AI errors and biased decision-making. However,…
Patients increasingly rely on online reviews when choosing healthcare providers, yet the sheer volume of these reviews can hinder effective decision-making. This paper summarises a mixed-methods study aimed at evaluating a proposed…
To bring robots into human everyday life, their capacity for social interaction must increase. One way for robots to acquire social skills is by assigning them the concept of identity. This research focuses on the concept of…
Counterfactual explanations are increasingly used as an Explainable Artificial Intelligence (XAI) technique to provide stakeholders of complex machine learning algorithms with explanations for data-driven decisions. The popularity of…
Robot failures in human-centered environments are inevitable. Therefore, the ability of robots to explain such failures is paramount for interacting with humans to increase trust and transparency. To achieve this skill, the main challenges…
As AI becomes an integral part of our lives, the development of explainable AI, embodied in the decision-making process of an AI or robotic agent, becomes imperative. For a robotic teammate, the ability to generate explanations to justify…
In complex tasks where the reward function is not straightforward and consists of a set of objectives, multiple reinforcement learning (RL) policies that perform task adequately, but employ different strategies can be trained by adjusting…
Explainable recommendation attempts to develop models that generate not only high-quality recommendations but also intuitive explanations. The explanations may either be post-hoc or directly come from an explainable model (also called…
Explaining firm decisions made by algorithms in customer-facing applications is increasingly required by regulators and expected by customers. While the emerging field of Explainable Artificial Intelligence (XAI) has mainly focused on…
Uncertainties in the real world mean that is impossible for system designers to anticipate and explicitly design for all scenarios that a robot might encounter. Thus, robots designed like this are fragile and fail outside of…
Explainable NLP techniques primarily explain by answering "Which tokens in the input are responsible for this prediction?''. We argue that for NLP models that make predictions by comparing two input texts, it is more useful to explain by…
Counterfactual explanations study what should have changed in order to get an alternative result, enabling end-users to understand machine learning mechanisms with counterexamples. Actionability is defined as the ability to transform the…
Research in cognitive psychology has established that whether people prefer simpler explanations to complex ones is context dependent, but the question of `simple vs. complex' becomes critical when an artificial agent seeks to explain its…
A robot's appearance is a known factor influencing user's mental model and human-robot interaction, that has not been studied in the context of its influence in expected robot explanations. In this study, we investigate whether and to what…
In this paper, we adopt constrastive explanations within an end-user application for temporal planning of smart homes. In this application, users have requirements on the execution of appliance tasks, pay for energy according to dynamic…
Algorithmic support systems often return optimal solutions that are hard to understand. Effective human-algorithm collaboration, however, requires interpretability. When machine solutions are equally optimal, humans must select one, but a…