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Today's businesses face a high pressure to innovate in order to succeed in highly competitive markets. Successful innovations, though, typically require the identification and analysis of customer needs. While traditional, established need…

Computers and Society · Computer Science 2021-01-18 Niklas Kühl , Gerhard Satzger

Since internet technologies have advanced, one of the primary factors in company development is customer happiness. Online platforms have become prominent places for sharing reviews. Twitter is one of these platforms where customers…

Machine Learning · Computer Science 2024-08-31 Md Mahmudul Hasan , Shaikh Anowarul Fattah

Microblogging websites, especially Twitter have become an important means of communication, in today's time. Often these services have been found to be faster than conventional news services. With millions of users, a need was felt to…

Social and Information Networks · Computer Science 2014-08-01 Chirag Nagpal , Khushboo Singhal

One of the major sources of trending news, events and opinion in the current age is micro blogging. Twitter, being one of them, is extensively used to mine data about public responses and event updates. This paper intends to propose methods…

Social and Information Networks · Computer Science 2015-06-22 Rishabh Jain , Abhishek B. S. , Satvik Jagannath

Over the past decade humans have experienced exponential growth in the use of online resources, in particular social media and microblogging websites such as Facebook, Twitter, YouTube and also mobile applications such as WhatsApp, Line,…

Information Retrieval · Computer Science 2015-09-09 Rishabh Soni , K. James Mathai

This project addresses the problem of sentiment analysis in twitter; that is classifying tweets according to the sentiment expressed in them: positive, negative or neutral. Twitter is an online micro-blogging and social-networking platform…

Computation and Language · Computer Science 2015-09-15 Afroze Ibrahim Baqapuri

Twitter is a social media platform where users express opinions over a variety of issues. Posts offering grievances or complaints can be utilized by private/ public organizations to improve their service and promptly gauge a low-cost…

Computation and Language · Computer Science 2020-06-19 Gyanesh Anand , Akash Gautam , Puneet Mathur , Debanjan Mahata , Rajiv Ratn Shah , Ramit Sawhney

The increasing popularity of the social networking service, Twitter, has made it more involved in day-to-day communications, strengthening social relationships and information dissemination. Conversations on Twitter are now being explored…

Social and Information Networks · Computer Science 2017-01-16 Oluwaseun Ajao , Jun Hong , Weiru Liu

App store mining has proven to be a promising technique for requirements elicitation as companies can gain valuable knowledge to maintain and evolve existing apps. However, despite first advancements in using mining techniques for…

Software Engineering · Computer Science 2019-09-26 Tahira Iqbal , Norbert Seyff , Daniel Mendez Fernández

We make decisions by reacting to changes in the real world, in particular, the emergence and disappearance of impermanent entities such as events, restaurants, and services. Because we want to avoid missing out on opportunities or making…

Computation and Language · Computer Science 2022-10-17 Satoshi Akasaki , Naoki Yoshinaga , Masashi Toyoda

Social media such as tweets are emerging as platforms contributing to situational awareness during disasters. Information shared on Twitter by both affected population (e.g., requesting assistance, warning) and those outside the impact zone…

Information Retrieval · Computer Science 2017-05-08 Hien To , Sumeet Agrawal , Seon Ho Kim , Cyrus Shahabi

Veracity of data posted on the microblog platforms has in recent years been a subject of intensive study by professionals specializing in various fields of informatics as well as sociology, particularly in the light of increasing importance…

Social and Information Networks · Computer Science 2021-01-20 Majed Alrubaian , Muhammad Al-Qurishi , Sherif Omar , Mohamed A. Mostafa

In the last couple decades, social network services like Twitter have generated large volumes of data about users and their interests, providing meaningful business intelligence so organizations can better understand and engage their…

Computation and Language · Computer Science 2017-12-01 Angela Lin

Microblogging platforms constitute a popular means of real-time communication and information sharing. They involve such a large volume of user-generated content that their users suffer from an information deluge. To address it, numerous…

Information Retrieval · Computer Science 2019-01-18 Efi Karra Taniskidou , George Papadakis , George Giannakopoulos , Manolis Koubarakis

In times of crisis, identifying the essential needs is a crucial step to providing appropriate resources and services to affected entities. Social media platforms such as Twitter contain vast amount of information about the general public's…

Computation and Language · Computer Science 2020-12-21 M. Janina Sarol , Ly Dinh , Rezvaneh Rezapour , Chieh-Li Chin , Pingjing Yang , Jana Diesner

Microblogging sites like Twitter and Weibo have emerged as important sourcesof real-time information on ongoing events, including socio-political events, emergency events, and so on. For instance, during emergency events (such as…

Information Retrieval · Computer Science 2017-07-20 Prannay Khosla , Moumita Basu , Kripabandhu Ghosh , Saptarshi Ghosh

Millions of people express themselves on public social media, such as Twitter. Through their posts, these people may reveal themselves as potentially valuable sources of information. For example, real-time information about an event might…

Social and Information Networks · Computer Science 2014-04-09 Jalal Mahmud , Michelle Zhou , Nimrod Megiddo , Jeffrey Nichols , Clemens Drews

Twitter, a microblogging service, is todays most popular platform for communication in the form of short text messages, called Tweets. Users use Twitter to publish their content either for expressing concerns on information news or views on…

Social and Information Networks · Computer Science 2017-11-29 Dhanasekar Sundararaman , Priya Arora , Vishwanath Seshagiri

In the last decade, social networks became most popular medium for communication and interaction. As an example, micro-blogging service Twitter has more than 200 million registered users who exchange more than 65 million posts per day.…

Information Retrieval · Computer Science 2020-01-29 Qadri Mishael , Aladdin Ayesh

On social media platforms and Twitter in particular, specific classes of users such as influencers have been given satisfactory operational definitions in terms of network and content metrics. Others, for instance online activists, are not…

Information Retrieval · Computer Science 2019-03-19 Flavio Primo , Paolo Missier , Alexander Romanovsky , Mickael Figueredo , Nelio Cacho
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