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This paper presents a computational model of how conversational participants collaborate in order to make a referring action successful. The model is based on the view of language as goal-directed behavior. We propose that the content of a…
Modern day applications, especially information retrieval webapps that involve "search" as their use cases are gradually moving towards "answering" modules. Conversational chatbots which have been proved to be more engaging to users, use…
While end-to-end (E2E) automatic speech recognition (ASR) models excel at general transcription, they struggle to recognize rare or unseen named entities (e.g., contact names, locations), which are critical for downstream applications like…
Building conversational systems in new domains and with added functionality requires resource-efficient models that work under low-data regimes (i.e., in few-shot setups). Motivated by these requirements, we introduce intent detection…
On-device AI agents offer the potential for personalized, low-latency assistance, but their deployment is fundamentally constrained by limited memory capacity, which restricts usable context. This reduced practical context window creates a…
Telephone transcription data can be very noisy due to speech recognition errors, disfluencies, etc. Not only that annotating such data is very challenging for the annotators, but also such data may have lots of annotation errors even after…
Large language models have enabled agents of all kinds to interact with users through natural conversation. Consequently, agents now have two jobs: conversing and planning/reasoning. Their conversational responses must be informed by all…
Most existing large language models (LLMs) are expensive to adapt after deployment, especially when a task requires newly produced information or niche domain knowledge. Recent work has shown that, by manipulating and optimizing their…
Recent research in dialogue systems and corpora has focused on two main categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems help users accomplish specific tasks, while open-domain systems aim to create…
Various works have aimed at combining the inference efficiency of recurrent models and training parallelism of multi-head attention for sequence modeling. However, most of these works focus on tasks with fixed-dimension observation spaces,…
E-commerce queries are often short and ambiguous. Consequently, query understanding often uses query rewriting to disambiguate user-input queries. While using e-commerce search tools, users tend to enter multiple searches, which we call…
Conversational agents are consistently growing in popularity and many people interact with them every day. While many conversational agents act as personal assistants, they can have many different goals. Some are task-oriented, such as…
Large Language Models (LLMs) often do not perform well on queries that require the aggregation of information across texts. To better evaluate this setting and facilitate modeling efforts, we introduce TACT - Text And Calculations through…
Context-aware neural machine translation aims to use the document-level context to improve translation quality. However, not all words in the context are helpful. The irrelevant or trivial words may bring some noise and distract the model…
While most approaches to semantic reasoning have focused on improving performance, in this paper we argue that computational times are very important in order to enable real time applications such as autonomous driving. Towards this goal,…
Intent modelling has become an important part of modern dialogue systems. With the rapid expansion of practical dialogue systems and virtual assistants, such as Amazon Alexa, Apple Siri, and Google Assistant, the interest has only…
Users install many apps on their smartphones, raising issues related to information overload for users and resource management for devices. Moreover, the recent increase in the use of personal assistants has made mobile devices even more…
Chatbots have become one of the main pathways for the delivery of business automation tools. Multi-agent systems offer a framework for designing chatbots at scale, making it easier to support complex conversations that span across multiple…
Current large language model agents predominantly operate under a reactive paradigm, responding only to immediate user queries within short-term sessions. This limitation hinders their ability to maintain long-term user's intents and…
Large language models (LLMs) achieved remarkable performance across various tasks. However, they face challenges in managing long documents and extended conversations, due to significantly increased computational requirements, both in…