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In this paper, we show how a Portuguese BERT model can be combined with structured data in order to deploy a chatbot based on a finite state machine to create a conversational AI system that helps a real-estate company to predict its…
Deep learning has shown promising performance on various machine learning tasks. Nevertheless, the uninterpretability of deep learning models severely restricts the usage domains that require feature explanations, such as text correction.…
Pre-trained contextualized embedding models such as BERT are a standard building block in many natural language processing systems. We demonstrate that the sentence-level representations produced by some off-the-shelf contextualized…
Knowledge of a disease includes information of various aspects of the disease, such as signs and symptoms, diagnosis and treatment. This disease knowledge is critical for many health-related and biomedical tasks, including consumer health…
Sentiment analysis is the computational study of opinions and emotions ex-pressed in text. Deep learning is a model that is currently producing state-of-the-art in various application domains, including sentiment analysis. Many researchers…
More recently, Bidirectional Encoder Representations from Transformers (BERT) was proposed and has achieved impressive success on many natural language processing (NLP) tasks such as question answering and language understanding, due mainly…
Developing AI systems capable of nuanced ethical reasoning is critical as they increasingly influence human decisions, yet existing models often rely on superficial correlations rather than principled moral understanding. This paper…
In this study, we aim to find a method to auto-tag sentences specific to a domain. Our training data comprises short conversational sentences extracted from chat conversations between company's customer representatives and web site…
Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…
Conversational understanding is an integral part of modern intelligent devices. In a large fraction of the global traffic from customers using smart digital assistants, frictions in dialogues may be attributed to incorrect understanding of…
Large language models (LLMs) have showcased remarkable capabilities in conversational AI, enabling open-domain responses in chat-bots, as well as advanced processing of conversations like summarization, intent classification, and insights…
Since automatic translations can contain errors that require substantial human post-editing, machine translation proofreading is essential for improving quality. This paper proposes a novel hybrid approach for robust proofreading that…
Bidirectional Encoder Representations from Transformers or BERT~\cite{devlin-etal-2019-bert} has been one of the base models for various NLP tasks due to its remarkable performance. Variants customized for different languages and tasks are…
Large language models (LLMs) are renowned for their exceptional capabilities, and applying to a wide range of applications. However, this widespread use brings significant vulnerabilities. Also, it is well observed that there are huge gap…
User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…
Writing, as an omnipresent form of human communication, permeates nearly every aspect of contemporary life. Consequently, inaccuracies or errors in written communication can lead to profound consequences, ranging from financial losses to…
The integration of Large Language Models (LLMs) and chatbots introduces new challenges and opportunities for decision-making in software testing. Decision-making relies on a variety of information, including code, requirements…
Much information available to applied researchers is contained within written language or spoken text. Deep language models such as BERT have achieved unprecedented success in many applications of computational linguistics. However, much…
We present iBERT (interpretable-BERT), an encoder to produce inherently interpretable and controllable embeddings - designed to modularize and expose the discriminative cues present in language, such as semantic or stylistic structure. Each…
Maintaining consistent personas is essential for dialogue agents. Although tremendous advancements have been brought, the limited-scale of annotated persona-dense data are still barriers towards training robust and consistent persona-based…