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Voice Assistants (VAs) are popular for simple tasks, but users are often hesitant to use them for complex activities like online shopping. We explored whether the vocal characteristics like the VA's vocal tone, can make VAs perceived as…

Human-Computer Interaction · Computer Science 2024-09-30 Sabid Bin Habib Pias , Alicia Freel , Ran Huang , Donald Williamson , Minjeong Kim , Apu Kapadia

To solve difficult tasks, humans ask questions to acquire knowledge from external sources. In contrast, classical reinforcement learning agents lack such an ability and often resort to exploratory behavior. This is exacerbated as few…

Artificial Intelligence · Computer Science 2022-07-05 Iou-Jen Liu , Xingdi Yuan , Marc-Alexandre Côté , Pierre-Yves Oudeyer , Alexander G. Schwing

Older adults have increasingly turned to conversational AI as a source of emotional support. However, little is known about how emotionally supportive interactions are experienced in everyday use, particularly when AI systems limit,…

Human-Computer Interaction · Computer Science 2026-05-08 Mengqi Shi , Tianqi Song , Zicheng Zhu , Yi-Chieh Lee

Conversational search systems enable information retrieval via natural language interactions, with the goal of maximizing users' information gain over multiple dialogue turns. The increasing prevalence of conversational interfaces adopting…

Computation and Language · Computer Science 2024-07-02 Phillip Schneider , Wessel Poelman , Michael Rovatsos , Florian Matthes

Users often formulate their search queries with immature language without well-developed keywords and complete structures. Such queries fail to express their true information needs and raise ambiguity as fragmental language often yield…

Information Retrieval · Computer Science 2021-01-19 Zhenduo Wang , Qingyao Ai

Most online information sources are text-based and in Western Languages like English. However, many new and first time users of the Internet are in contexts with low English proficiency and are unable to access vital information online.…

Human-Computer Interaction · Computer Science 2021-11-29 Anurag Aribandi , Divyanshu Agrawal , Dipanjan Chakraborty

Voice assistants offer a convenient and hands-free way of accessing computing in the home, but a key problem with speech as an interaction modality is how to scaffold accurate mental models of voice assistants, a task complicated by privacy…

Human-Computer Interaction · Computer Science 2022-11-24 William Seymour , Jose Such

Today, technological advancement is increasing day by day. Earlier, there was only a computer system in which we could only perform a few tasks. But now, machine learning, artificial intelligence, deep learning, and a few more technologies…

Human-Computer Interaction · Computer Science 2023-05-30 Sumit Kumar , Varun Gupta , Sankalp Sagar , Sachin Kumar Singh

Supporting older adults in health self-management is crucial for promoting independent aging, particularly given the growing strain on healthcare systems. While voice assistants (VAs) hold the potential to support aging in place, they often…

Human-Computer Interaction · Computer Science 2025-03-11 Amama Mahmood , Shiye Cao , Maia Stiber , Victor Nikhil Antony , Chien-Ming Huang

Explainable AI (XAI) techniques aim to provide insights into predictive models and enhance user performance, yet they often fall short of these expectations. Conversational XAI assistants promise to overcome such limitations, but empirical…

Machine Learning · Computer Science 2026-05-21 Sven Kruschel , Julian Rosenberger , Lasse Bohlen , Mathias Kraus , Patrick Zschech

Although the voice search system is getting more and more developed, some people still have difficulties when searching for information with the voice search system. This paper is a pilot study to compare the search performance of people…

Information Retrieval · Computer Science 2019-11-26 Hanqing Huang , Kezia Irene , Nahyun Ryu

Conversational search has seen increased recent attention in both the IR and NLP communities. It seeks to clarify and solve users' search needs through multi-turn natural language interactions. However, most existing systems are trained and…

Information Retrieval · Computer Science 2024-02-12 Zhenduo Wang , Zhichao Xu , Qingyao Ai , Vivek Srikumar

Moving to a new culture and adapting to a new life, as an international student, can be a stressful experience. In the US, international students face unique overlapping challenges, yet the current support ecosystem, including university…

Human-Computer Interaction · Computer Science 2026-05-15 Laleh Nourian , Anisa Callis , Stephanie Patterson , Jadeline Miao , Jamison Heard , Garreth W. Tigwell

Many businesses and consumers are extending the capabilities of voice-based services such as Amazon Alexa, Google Home, Microsoft Cortana, and Apple Siri to create custom voice experiences (also known as skills). As the number of these…

Computation and Language · Computer Science 2019-11-18 Maryam Fazel-Zarandi , Sampat Biswas , Ryan Summers , Ahmed Elmalt , Andy McCraw , Michael McPhilips , John Peach

As the healthcare sector is facing major challenges, such as aging populations, staff shortages, and common chronic diseases, delivering high-quality care to individuals has become very difficult. Conversational agents have shown to be a…

Computation and Language · Computer Science 2023-03-28 Phillip Schneider , Nils Rehtanz , Kristiina Jokinen , Florian Matthes

In the vision and language navigation task, the agent may encounter ambiguous situations that are hard to interpret by just relying on visual information and natural language instructions. We propose an interactive learning framework to…

Artificial Intelligence · Computer Science 2019-12-03 Ta-Chung Chi , Mihail Eric , Seokhwan Kim , Minmin Shen , Dilek Hakkani-tur

Exploration is a key part of many video games. We investigate the using an exploratory agent to provide feedback on the design of procedurally generated game levels, 5 engaging levels and 5 unengaging levels. We expand upon a framework…

Artificial Intelligence · Computer Science 2024-09-05 Bobby Khaleque , Mike Cook , Jeremy Gow

We evaluate language models on their ability to explore interactive environments under a limited interaction budget. We introduce three parametric tasks with controllable exploration difficulty, spanning continuous and discrete…

Machine Learning · Computer Science 2026-02-02 Mahdi JafariRaviz , Keivan Rezaei , Arshia Soltani Moakhar , Zahra Sodagar , Yize Cheng , Soheil Feizi

In conversational search, agents can interact with users by asking clarifying questions to increase their chance to find better results. Many recent works and shared tasks in both NLP and IR communities have focused on identifying the need…

Information Retrieval · Computer Science 2022-01-04 Zhenduo Wang , Qingyao Ai

In some situations, no professional human contact can be available. Accordingly, one remains alone with one's problems and fears. A manned Mars flight is certainly such a situation. A voice assistant that shows empathy and assists the…

Human-Computer Interaction · Computer Science 2022-06-22 Martin Spathelf , Oliver Bendel