Related papers: Designing for Employee Voice
Technologies adopted by the public sector have transformed the work practices of employees in public agencies by creating different means of communication and decision-making. Although much of the recent research in the future of work…
Quality aspects such as ethics, fairness, and transparency have been proven to be essential for trustworthy software systems. Explainability has been identified not only as a means to achieve all these three aspects in systems, but also as…
Employees work in increasingly digital environments that enable advanced analytics. Yet, they lack oversight over the systems that process their data. That means that potential analysis errors or hidden biases are hard to uncover. Recent…
When AI systems are granted the agency to take impactful actions in the real world, there is an inherent risk that these systems behave in ways that are harmful. Typically, humans specify constraints on the AI system to prevent harmful…
Context. Empathy, a key social skill, is essential for communication and collaboration in SE but remains an under-researched topic. Aims. This study investigates empathy in SE from practitioners' perspectives, aiming to characterize its…
The human voice conveys unique characteristics of an individual, making voice biometrics a key technology for verifying identities in various industries. Despite the impressive progress of speaker recognition systems in terms of accuracy, a…
Artificial Intelligence (AI) holds promise as a technology that can be used to improve government and economic policy-making. This paper proposes a new research agenda towards this end by introducing Social Environment Design, a general…
There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…
Emotion AI is an emerging field of artificial intelligence intended to be utilized by organizations to manage and monitor employees emotional states supporting employee wellbeing and organizational goals. The current paper presents a case…
We propose a research initiative to explore and evaluate end-user technology, infrastructure, business imperatives, and regulatory policy to support the privacy, dignity, and market power of individual persons in the context of the emerging…
This paper presents a mobile application for vote-casting and vote-verification based on the Selene e-voting protocol and explains how it was developed and implemented using the User Experience Design process. The resulting interface was…
The VoicePrivacy Challenge promotes the development of voice anonymisation solutions for speech technology. In this paper we present a systematic overview and analysis of the second edition held in 2022. We describe the voice anonymisation…
The potential for untrustworthy conversational agents presents a significant threat for covert social manipulation. Taking inspiration from Frank Herbert's "Dune", where the Bene Gesserit Sisterhood uses the Voice for influence,…
Community engagement processes form a critical foundation of democratic governance, yet frequently struggle with resource constraints, sensemaking challenges, and barriers to inclusive participation. These processes rely on constructive…
Within a modern democratic nation, elections play a significant role in the nation's functioning. However, with the existing infrastructure for conducting elections using Electronic Voting Systems (EVMs), many loopholes exist, which…
In the rapidly evolving field of artificial intelligence (AI) agents, designing the agent's characteristics is crucial for shaping user experience. This workshop aims to establish a research community focused on AI agent persona design for…
One challenge in technical interviews is the think-aloud process, where candidates verbalize their thought processes while solving coding tasks. Despite its importance, opportunities for structured practice remain limited. Conversational AI…
Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either…
Organizations use asynchronous AI interview systems to efficiently manage large applicant pools, enabling quick and uniform evaluations. However, concerns remain about their impact on user agency and the lack of personalization applicants…
While we have witnessed a rapid growth of ethics documents meant to guide AI development, the promotion of AI ethics has nonetheless proceeded with little input from AI practitioners themselves. Given the proliferation of AI for Social Good…