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Current language model-driven agents often lack mechanisms for effective user participation, which is crucial given the vagueness commonly found in user instructions. Although adept at devising strategies and performing tasks, these agents…

Computation and Language · Computer Science 2024-02-16 Cheng Qian , Bingxiang He , Zhong Zhuang , Jia Deng , Yujia Qin , Xin Cong , Zhong Zhang , Jie Zhou , Yankai Lin , Zhiyuan Liu , Maosong Sun

Investigating cooperativity of interlocutors is central in studying pragmatics of dialogue. Models of conversation that only assume cooperative agents fail to explain the dynamics of strategic conversations. Thus, we investigate the ability…

Computation and Language · Computer Science 2022-07-18 Anthony Sicilia , Tristan Maidment , Pat Healy , Malihe Alikhani

Conversational agents have traditionally been developed for either task-oriented dialogue (TOD) or open-ended chitchat, with limited progress in unifying the two. Yet, real-world conversations naturally involve fluid transitions between…

Computation and Language · Computer Science 2025-11-13 Yejin Yoon , Yuri Son , Namyoung So , Minseo Kim , Minsoo Cho , Chanhee Park , Seungshin Lee , Taeuk Kim

Intelligent agents such as robots are increasingly deployed in real-world, safety-critical settings. It is vital that these agents are able to explain the reasoning behind their decisions to human counterparts, however, their behavior is…

Machine Learning · Computer Science 2023-09-20 Xijia Zhang , Yue Guo , Simon Stepputtis , Katia Sycara , Joseph Campbell

Conversational modeling is an important task in natural language understanding and machine intelligence. Although previous approaches exist, they are often restricted to specific domains (e.g., booking an airline ticket) and require…

Computation and Language · Computer Science 2015-07-23 Oriol Vinyals , Quoc Le

We argue that an explainable artificial intelligence must possess a rationale for its decisions, be able to infer the purpose of observed behaviour, and be able to explain its decisions in the context of what its audience understands and…

Artificial Intelligence · Computer Science 2021-04-26 Michael Timothy Bennett , Yoshihiro Maruyama

The human-centric explainable artificial intelligence (HCXAI) community has raised the need for framing the explanation process as a conversation between human and machine. In this position paper, we establish desiderata for Mediators,…

Computation and Language · Computer Science 2022-06-14 Nils Feldhus , Ajay Madhavan Ravichandran , Sebastian Möller

Building a dialogue system that can communicate naturally with humans is a challenging yet interesting problem of agent-based computing. The rapid growth in this area is usually hindered by the long-standing problem of data scarcity as…

Computation and Language · Computer Science 2021-04-23 Munazza Zaib , Quan Z. Sheng , Wei Emma Zhang

Persuasive dialogue generation plays a vital role in decision-making, negotiation, counseling, and behavior change, yet it remains a challenging problem. In complex persuasion where the persuadee's internal states are not expressed clearly,…

Computation and Language · Computer Science 2026-05-19 Dingyi Zhang , Ziqing Zhuang , Linhai Zhang , Ziyang Gao , Deyu Zhou

Reinforcement Learning (RL) has been witnessed its potential for training a dialogue policy agent towards maximizing the accumulated rewards given from users. However, the reward can be very sparse for it is usually only provided at the end…

Computation and Language · Computer Science 2021-11-03 Hongru Wang , Huimin Wang , Zezhong Wang , Kam-Fai Wong

Recent advances in world models have shown promise for modeling future dynamics of environmental states, enabling agents to reason and act without accessing real environments. Current methods mainly perform single-step or fixed-horizon…

Computation and Language · Computer Science 2026-03-17 Youwei Liu , Jian Wang , Hanlin Wang , Beichen Guo , Wenjie Li

The conversational search task aims to enable a user to resolve information needs via natural language dialogue with an agent. In this paper, we aim to develop a conceptual framework of the actions and intents of users and agents explaining…

Information Retrieval · Computer Science 2024-04-15 Leif Azzopardi , Mateusz Dubiel , Martin Halvey , Jeffery Dalton

The semantic understanding of natural dialogues composes of several parts. Some of them, like intent classification and entity detection, have a crucial role in deciding the next steps in handling user input. Handling each task as an…

Computation and Language · Computer Science 2021-09-08 Petr Lorenc

In order to build dialogue systems to tackle the ambitious task of holding social conversations, we argue that we need a data driven approach that includes insight into human conversational chit chat, and which incorporates different…

Computation and Language · Computer Science 2017-09-12 Kevin K. Bowden , Shereen Oraby , Amita Misra , Jiaqi Wu , Stephanie Lukin

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

Large language models can produce fluent dialogue but often hallucinate factual inaccuracies. While retrieval-augmented models help alleviate this issue, they still face a difficult challenge of both reasoning to provide correct knowledge…

Computation and Language · Computer Science 2021-11-10 Leonard Adolphs , Kurt Shuster , Jack Urbanek , Arthur Szlam , Jason Weston

The use of Large Language Models for dialogue systems is rising, presenting a new challenge: how do we assess users' chat experience in these systems? Leveraging Natural Language Processing (NLP)-powered dialog analyzers to create dialog…

Human-Computer Interaction · Computer Science 2024-09-27 Eason Chen

Intelligent agents have great potential as facilitators of group conversation among older adults. However, little is known about how to design agents for this purpose and user group, especially in terms of agent embodiment. To this end, we…

Spoken dialogue systems promise efficient and natural access to a large variety of information sources and services from any phone. However, current spoken dialogue systems are deficient in their strategies for preventing, identifying and…

Artificial Intelligence · Computer Science 2011-06-10 A. Gorin , I. Langkilde-Geary , M. A. Walker , J. Wright , H. Wright Hastie