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Sequential Recommendation Systems (SRS) have become essential in many real-world applications. However, existing SRS methods often rely on collaborative filtering signals and fail to capture real-time user preferences, while Conversational…
Conversational Recommender Systems (CRSs) deliver personalised recommendations through multi-turn natural language dialogue and increasingly support both task-oriented and exploratory interactions. Yet, the factors shaping user interaction…
Conversational recommender system (CRS), which combines the techniques of dialogue system and recommender system, has obtained increasing interest recently. In contrast to traditional recommender system, it learns the user preference better…
Conversational recommendation systems (CRSs) use multi-turn interaction to capture user preferences and provide personalized recommendations. A fundamental challenge in CRSs lies in effectively understanding user preferences from…
In Conversational Recommendation Systems (CRS), the central question is how the conversational agent can naturally ask for user preferences and provide suitable recommendations. Existing works mainly follow the hierarchical architecture,…
Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…
Conversational recommender systems (CRS) that are able to interact with users in natural language often utilize recommendation dialogs which were previously collected with the help of paired humans, where one plays the role of a seeker and…
Conversational Recommender System (CRS), which aims to recommend high-quality items to users through interactive conversations, has gained great research interest recently. A CRS is usually composed of a recommendation module and a…
Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…
Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…
Traditional recommender systems estimate user preference on items purely based on historical interaction records, thus failing to capture fine-grained yet dynamic user interests and letting users receive recommendation only passively.…
Conversational recommendation systems (CRS) aim to timely and proactively acquire user dynamic preferred attributes through conversations for item recommendation. In each turn of CRS, there naturally have two decision-making processes with…
Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews largely overlook empirical UX studies, particularly in adaptive…
Conversational recommender systems (CRSs) capture user preference through textual information in dialogues. However, they suffer from data sparsity on two fronts: the dialogue space is vast and linguistically diverse, while the item space…
Recommender systems trained on offline historical user behaviors are embracing conversational techniques to online query user preference. Unlike prior conversational recommendation approaches that systemically combine conversational and…
Conversational Recommender Systems (CRS) engage users in interactive dialogues to gather preferences and provide personalized recommendations. While existing studies have advanced conversational strategies, they often rely on predefined…
Large language models (LLMs) exhibit enhanced capabilities in language understanding and generation. By utilizing their embedded knowledge, LLMs are increasingly used as conversational recommender systems (CRS), achieving improved…
Existing conversational recommendation (CR) systems usually suffer from insufficient item information when conducted on short dialogue history and unfamiliar items. Incorporating external information (e.g., reviews) is a potential solution…
Modern recommendation systems typically follow two complementary paradigms: collaborative filtering, which models long-term user preferences from historical interactions, and conversational recommendation systems (CRS), which interact with…
Conversational recommender systems (CRS) aim to employ natural language conversations to suggest suitable products to users. Understanding user preferences for prospective items and learning efficient item representations are crucial for…