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Recent works that revealed the vulnerability of dialogue state tracking (DST) models to distributional shifts have made holistic comparisons on robustness and qualitative analyses increasingly important for understanding their relative…

Generalising dialogue state tracking (DST) to new data is especially challenging due to the strong reliance on abundant and fine-grained supervision during training. Sample sparsity, distributional shift and the occurrence of new concepts…

Computation and Language · Computer Science 2022-08-10 Michael Heck , Nurul Lubis , Carel van Niekerk , Shutong Feng , Christian Geishauser , Hsien-Chin Lin , Milica Gašić

We present a novel approach to dialogue state tracking and referring expression resolution tasks. Successful contextual understanding of multi-turn spoken dialogues requires resolving referring expressions across turns and tracking the…

Computation and Language · Computer Science 2019-04-02 Pushpendre Rastogi , Arpit Gupta , Tongfei Chen , Lambert Mathias

Task-oriented dialogue focuses on conversational agents that participate in user-initiated dialogues on domain-specific topics. In contrast to chatbots, which simply seek to sustain open-ended meaningful discourse, existing task-oriented…

Computation and Language · Computer Science 2017-08-16 Mihail Eric , Christopher D. Manning

The medical dialogue system is a promising application that can provide great convenience for patients. The dialogue state tracking (DST) module in the medical dialogue system which interprets utterances into the machine-readable structure…

Computation and Language · Computer Science 2022-03-21 Jun Liu , Tong Ruan , Haofen Wang , Huanhuan Zhang

Recently, reinforcement learning (RL) has been applied to task-oriented dialogue systems by using latent actions to solve shortcomings of supervised learning (SL). In this paper, we propose a multi-domain task-oriented dialogue system,…

Computation and Language · Computer Science 2021-07-08 Hyunmin Jeon , Gary Geunbae Lee

Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…

Computation and Language · Computer Science 2019-07-09 Shachi Paul , Rahul Goel , Dilek Hakkani-Tür

We present an approach to build Large Language Model (LLM) based slot-filling system to perform Dialogue State Tracking in conversational assistants serving across a wide variety of industry-grade applications. Key requirements of this…

Task oriented language understanding in dialog systems is often modeled using intents (task of a query) and slots (parameters for that task). Intent detection and slot tagging are, in turn, modeled using sentence classification and word…

Computation and Language · Computer Science 2019-11-14 Arash Einolghozati , Sonal Gupta , Mrinal Mohit , Rushin Shah

Goal oriented dialogue systems were originally designed as a natural language interface to a fixed data-set of entities that users might inquire about, further described by domain, slots, and values. As we move towards adaptable dialogue…

Computation and Language · Computer Science 2022-08-23 Renato Vukovic , Michael Heck , Benjamin Matthias Ruppik , Carel van Niekerk , Marcus Zibrowius , Milica Gašić

Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…

Computation and Language · Computer Science 2018-07-26 Vladimir Ilievski , Claudiu Musat , Andreea Hossmann , Michael Baeriswyl

Numerous new dialog domains are being created every day while collecting data for these domains is extremely costly since it involves human interactions. Therefore, it is essential to develop algorithms that can adapt to different domains…

Computation and Language · Computer Science 2021-04-07 Kun Qian , Wei Wei , Zhou Yu

In dialogue state tracking (DST), in-context learning comprises a retriever that selects labeled dialogues as in-context examples and a DST model that uses these examples to infer the dialogue state of the query dialogue. Existing methods…

Computation and Language · Computer Science 2025-06-04 Haesung Pyun , Yoonah Park , Yohan Jo

Dialogue state tracking (DST) is an essential component in task-oriented dialogue systems, which estimates user goals at every dialogue turn. However, most previous approaches usually suffer from the following problems. Many discriminative…

Computation and Language · Computer Science 2019-08-22 Qingbin Liu , Shizhu He , Kang Liu , Shengping Liu , Jun Zhao

Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs…

Computation and Language · Computer Science 2017-04-03 Antoine Bordes , Y-Lan Boureau , Jason Weston

MultiWOZ is a well-known task-oriented dialogue dataset containing over 10,000 annotated dialogues spanning 8 domains. It is extensively used as a benchmark for dialogue state tracking. However, recent works have reported presence of…

Computation and Language · Computer Science 2020-07-28 Xiaoxue Zang , Abhinav Rastogi , Srinivas Sunkara , Raghav Gupta , Jianguo Zhang , Jindong Chen

Dialogue state tracking models play an important role in a task-oriented dialogue system. However, most of them model the slot types conditionally independently given the input. We discover that it may cause the model to be confused by slot…

Computation and Language · Computer Science 2021-11-16 Ting-Rui Chiang , Yi-Ting Yeh

Zero-shot intent classification is a vital and challenging task in dialogue systems, which aims to deal with numerous fast-emerging unacquainted intents without annotated training data. To obtain more satisfactory performance, the crucial…

Computation and Language · Computer Science 2022-06-07 Han Liu , Siyang Zhao , Xiaotong Zhang , Feng Zhang , Junjie Sun , Hong Yu , Xianchao Zhang

In this paper, we introduce Dependency Dialogue Acts (DDA), a novel framework for capturing the structure of speaker-intentions in multi-party dialogues. DDA combines and adapts features from existing dialogue annotation frameworks, and…

End-to-end Speech Translation (ST) aims at translating the source language speech into target language text without generating the intermediate transcriptions. However, the training of end-to-end methods relies on parallel ST data, which…

Computation and Language · Computer Science 2022-10-19 Chen Wang , Yuchen Liu , Boxing Chen , Jiajun Zhang , Wei Luo , Zhongqiang Huang , Chengqing Zong
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