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Explainability has been a challenge in AI for as long as AI has existed. With the recently increased use of AI in society, it has become more important than ever that AI systems would be able to explain the reasoning behind their results…

Artificial Intelligence · Computer Science 2020-09-30 Kary Främling

Machine learning models are increasingly being used in critical sectors, but their black-box nature has raised concerns about accountability and trust. The field of explainable artificial intelligence (XAI) or explainable machine learning…

Artificial Intelligence · Computer Science 2023-11-14 Ryan Zhou , Ting Hu

Artificial intelligence models encounter significant challenges due to their black-box nature, particularly in safety-critical domains such as healthcare, finance, and autonomous vehicles. Explainable Artificial Intelligence (XAI) addresses…

Artificial Intelligence · Computer Science 2025-03-14 Melkamu Mersha , Khang Lam , Joseph Wood , Ali AlShami , Jugal Kalita

Understanding when and why to apply any given eXplainable Artificial Intelligence (XAI) technique is not a straightforward task. There is no single approach that is best suited for a given context. This paper aims to address the challenge…

Artificial Intelligence · Computer Science 2023-12-14 Leila Methnani , Virginia Dignum , Andreas Theodorou

Artificial intelligence (AI) has become tightly integrated into modern technology, yet existing exploratory visualizations for explainable AI (XAI) are primarily designed for users with technical expertise. This leaves everyday users, who…

Human-Computer Interaction · Computer Science 2024-10-08 Yuzhe You , Jian Zhao

What does it mean for a generative AI model to be explainable? The emergent discipline of explainable AI (XAI) has made great strides in helping people understand discriminative models. Less attention has been paid to generative models that…

Human-Computer Interaction · Computer Science 2022-02-11 Jiao Sun , Q. Vera Liao , Michael Muller , Mayank Agarwal , Stephanie Houde , Kartik Talamadupula , Justin D. Weisz

Automated decision making is used routinely throughout our everyday life. Recommender systems decide which jobs, movies, or other user profiles might be interesting to us. Spell checkers help us to make good use of language. Fraud detection…

Machine Learning · Computer Science 2020-07-15 Alexander Jung , Pedro H. J. Nardelli

Decisions in organizations are about evaluating alternatives and choosing the one that would best serve organizational goals. To the extent that the evaluation of alternatives could be formulated as a predictive task with appropriate…

Human-Computer Interaction · Computer Science 2022-06-30 Charles Wan , Rodrigo Belo , Leid Zejnilović

With the growing capabilities of intelligent systems, the integration of robots in our everyday life is increasing. However, when interacting in such complex human environments, the occasional failure of robotic systems is inevitable. The…

Artificial Intelligence · Computer Science 2021-08-05 Devleena Das , Siddhartha Banerjee , Sonia Chernova

As robots and digital assistants are deployed in the real world, these agents must be able to communicate their decision-making criteria to build trust, improve human-robot teaming, and enable collaboration. While the field of explainable…

Human-Computer Interaction · Computer Science 2025-04-22 Andrew Silva , Pradyumna Tambwekar , Mariah Schrum , Matthew Gombolay

Explanations of an AI's function can assist human decision-makers, but the most useful explanation depends on the decision's context, referred to as the downstream task. User studies are necessary to determine the best explanations for each…

Human-Computer Interaction · Computer Science 2024-09-20 Eura Nofshin , Esther Brown , Brian Lim , Weiwei Pan , Finale Doshi-Velez

The goal of Explainable AI (XAI) is to design methods to provide insights into the reasoning process of black-box models, such as deep neural networks, in order to explain them to humans. Social science research states that such…

Artificial Intelligence · Computer Science 2024-07-24 Van Bach Nguyen , Jörg Schlötterer , Christin Seifert

Decision-making algorithms are being used in important decisions, such as who should be enrolled in health care programs and be hired. Even though these systems are currently deployed in high-stakes scenarios, many of them cannot explain…

Computers and Society · Computer Science 2022-05-12 Gabriel Lima , Nina Grgić-Hlača , Jin Keun Jeong , Meeyoung Cha

Artificial intelligence is reshaping science and industry, yet many users still regard its models as opaque "black boxes". Conventional explainable artificial-intelligence methods clarify individual predictions but overlook the upstream…

Machine Learning · Computer Science 2025-08-18 George Paterakis , Andrea Castellani , George Papoutsoglou , Tobias Rodemann , Ioannis Tsamardinos

Context: In recent years, leveraging machine learning (ML) techniques has become one of the main solutions to tackle many software engineering (SE) tasks, in research studies (ML4SE). This has been achieved by utilizing state-of-the-art…

Software Engineering · Computer Science 2023-02-14 Ahmad Haji Mohammadkhani , Nitin Sai Bommi , Mariem Daboussi , Onkar Sabnis , Chakkrit Tantithamthavorn , Hadi Hemmati

Artificial intelligence systems are being increasingly deployed due to their potential to increase the efficiency, scale, consistency, fairness, and accuracy of decisions. However, as many of these systems are opaque in their operation,…

State of the art Artificial Intelligence (AI) techniques have reached an impressive complexity. Consequently, researchers are discovering more and more methods to use them in real-world applications. However, the complexity of such systems…

Artificial Intelligence · Computer Science 2021-11-08 Marco Matarese , Francesco Rea , Alessandra Sciutti

Artificial Intelligence (AI) systems are increasingly deployed in legal contexts, where their opacity raises significant challenges for fairness, accountability, and trust. The so-called ``black box problem'' undermines the legitimacy of…

Artificial Intelligence · Computer Science 2025-10-14 Andrada Iulia Prajescu , Roberto Confalonieri

Explainable Artificial Intelligence (XAI) plays a crucial role in fostering transparency and trust in AI systems, where traditional XAI approaches typically offer one level of abstraction for explanations, often in the form of heatmaps…

AI-driven clinical text classification is vital for explainable automated retrieval of population-level health information. This work investigates whether human-based clinical rationales can serve as additional supervision to improve both…

Computation and Language · Computer Science 2025-07-30 Christoph Metzner , Shang Gao , Drahomira Herrmannova , Heidi A. Hanson
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