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Negative reviews on e-commerce platforms, mainly in the form of texts, are posted by online consumers to express complaints about unsatisfactory experiences, providing a proxy of big data for sellers to consider improvements. However, the…
Emerging trends in smartphones, online maps, social media, and the resulting geo-located data, provide opportunities to collect traces of people's socio-economical activities in a much more granular and direct fashion, triggering a…
As the Internet gradually penetrates into people's daily lives and empowers everyone to demonstrate and exchange opinions and sentiments online, individual citizens are increasingly participating in the agenda-setting of public affairs and…
Recommender systems (RSs) have been the most important technology for increasing the business in Taobao, the largest online consumer-to-consumer (C2C) platform in China. The billion-scale data in Taobao creates three major challenges to…
Alibaba has China's largest e-commerce platform. To support its diverse businesses, Alibaba has its own large-scale data centers providing the computing foundation for a wide variety of software applications. Among these applications, deep…
This paper introduces the large scale visual search algorithm and system infrastructure at Alibaba. The following challenges are discussed under the E-commercial circumstance at Alibaba (a) how to handle heterogeneous image data and bridge…
China has the largest number of online users in the world and about 20% internet users are from China. This is a huge, as well as a mysterious, market for IT industry due to various reasons such as culture difference. Twitter is the largest…
It is estimated that over 3.6 billion passengers are travelling during the Chinese Spring Festival travel season. They leave their working cities and return their hometowns to enjoy annual family time, and back to cities after the holiday.…
How the online social media, like Twitter or its variant Weibo, interacts with the stock market and whether it can be a convincing proxy to predict the stock market have been debated for years, especially for China. As the traditional…
In recent years online advertising has become increasingly ubiquitous and effective. Advertisements shown to visitors fund sites and apps that publish digital content, manage social networks, and operate e-mail services. Given such large…
Online auctions are fast gaining popularity in today's electronic commerce. Relative to offline auctions, there is a greater degree of multiple bidding and late bidding in online auctions, an empirical finding by some recent research. These…
The stock segment of China's time-honored brand enterprises has an important position in our securities stock market. The holiday effect is one of the market anomalies that occur in the securities market, which refers to the phenomenon that…
Electronic commerce (a.k.a. E-commerce) systems such as eBay and Taobao of Alibaba are becoming increasingly popular. Having an effective reputation system is critical to this type of internet service because it can assist buyers to…
Digital devices are widely used by children, and children nowadays are spending more time online than with other media sources, such as watching television or playing offline video games. In the UK, 44% of children aged five to ten have…
This paper investigates the use of visualization to display activity data on smartwatches by surveying the data visual presentations proposed by 80 smartwatch models currently available on the Chinese e-commerce platform JD.com and, later,…
In response to the constant increase in population and tourism worldwide, there is a need for the development of cross-language market research tools that are more cost and time effective than surveys or interviews. Focusing on the Chinese…
Digital gift-giving has become a key means of maintaining social relationships, but most existing research has focused on gifting within global e-commerce or social media platforms. The emergence of messenger-based gifting in East Asia,…
Many foreign companies see social media as a low cost marketing space for entering the vast Chinese market. This is fraught with complexity, requiring an understanding of social media behaviour, social media marketing, and the Chinese…
Understanding consumer emotional experiences on e-commerce platforms is essential for businesses striving to enhance customer engagement and personalisation. Recent research has demonstrated that these experiences are more intricate and…
This paper presents some findings from a study researching the diffusion and adoption of online retailing in Saudi Arabia. Although the country has the largest and fastest growing ICT marketplace in the Arab region, e-commerce activities…