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Large language models (LLMs) have demonstrated remarkable performance in zero-shot dialogue state tracking (DST), reducing the need for task-specific training. However, conventional DST benchmarks primarily focus on structured user-agent…

Computation and Language · Computer Science 2025-06-13 Sangmin Song , Juhwan Choi , JungMin Yun , YoungBin Kim

The traditional Dialogue State Tracking (DST) problem aims to track user preferences and intents in user-agent conversations. While sufficient for task-oriented dialogue systems supporting narrow domain applications, the advent of Large…

Computation and Language · Computer Science 2023-09-19 Sarkar Snigdha Sarathi Das , Chirag Shah , Mengting Wan , Jennifer Neville , Longqi Yang , Reid Andersen , Georg Buscher , Tara Safavi

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

In task-oriented multi-turn dialogue systems, dialogue state refers to a compact representation of the user goal in the context of dialogue history. Dialogue state tracking (DST) is to estimate the dialogue state at each turn. Due to the…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Yanbin Zhao , Su Zhu , Kai Yu

While communicating with a user, a task-oriented dialogue system has to track the user's needs at each turn according to the conversation history. This process called dialogue state tracking (DST) is crucial because it directly informs the…

Computation and Language · Computer Science 2022-08-01 Léo Jacqmin , Lina M. Rojas-Barahona , Benoit Favre

Dialogue State Tracking (DST), a key component of task-oriented conversation systems, represents user intentions by determining the values of pre-defined slots in an ongoing dialogue. Existing approaches use hand-crafted templates and…

Computation and Language · Computer Science 2023-10-24 Praveen Venkateswaran , Evelyn Duesterwald , Vatche Isahagian

In a task-oriented dialog system, the goal of dialog state tracking (DST) is to monitor the state of the conversation from the dialog history. Recently, many deep learning based methods have been proposed for the task. Despite their…

Computation and Language · Computer Science 2020-02-11 Tuan Manh Lai , Quan Hung Tran , Trung Bui , Daisuke Kihara

A Dialogue State Tracker (DST) is a key component in a dialogue system aiming at estimating the beliefs of possible user goals at each dialogue turn. Most of the current DST trackers make use of recurrent neural networks and are based on…

Computation and Language · Computer Science 2019-10-23 Vevake Balaraman , Bernardo Magnini

As an essential component in task-oriented dialogue systems, dialogue state tracking (DST) aims to track human-machine interactions and generate state representations for managing the dialogue. Representations of dialogue states are…

Computation and Language · Computer Science 2022-08-05 Ruolin Su , Ting-Wei Wu , Biing-Hwang Juang

A Dialogue State Tracker is a key component in dialogue systems which estimates the beliefs of possible user goals at each dialogue turn. Deep learning approaches using recurrent neural networks have shown state-of-the-art performance for…

Computation and Language · Computer Science 2019-11-04 Vevake Balaraman , Bernardo Magnini

This paper introduces a novel approach to Dialogue State Tracking (DST) that leverages Large Language Models (LLMs) to generate natural language descriptions of dialogue states, moving beyond traditional slot-value representations.…

Computation and Language · Computer Science 2025-03-13 Rafael Carranza , Mateo Alejandro Rojas

Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific…

Computation and Language · Computer Science 2022-01-25 Jeffrey Zhao , Raghav Gupta , Yuan Cao , Dian Yu , Mingqiu Wang , Harrison Lee , Abhinav Rastogi , Izhak Shafran , Yonghui Wu

Zero/few-shot transfer to unseen services is a critical challenge in task-oriented dialogue research. The Schema-Guided Dialogue (SGD) dataset introduced a paradigm for enabling models to support any service in zero-shot through schemas,…

Computation and Language · Computer Science 2022-08-24 Harrison Lee , Raghav Gupta , Abhinav Rastogi , Yuan Cao , Bin Zhang , Yonghui Wu

Dialogue State Tracking (DST), which is the process of inferring user goals by estimating belief states given the dialogue history, plays a critical role in task-oriented dialogue systems. A coreference phenomenon observed in multi-turn…

Computation and Language · Computer Science 2021-06-17 Ting Han , Chongxuan Huang , Wei Peng

An important yet rarely tackled problem in dialogue state tracking (DST) is scalability for dynamic ontology (e.g., movie, restaurant) and unseen slot values. We focus on a specific condition, where the ontology is unknown to the state…

Computation and Language · Computer Science 2019-07-09 Guan-Lin Chao , Ian Lane

Existing approaches to Dialogue State Tracking (DST) rely on turn level dialogue state annotations, which are expensive to acquire in large scale. In call centers, for tasks like managing bookings or subscriptions, the user goal can be…

Computation and Language · Computer Science 2021-01-29 Shuailong Liang , Lahari Poddar , Gyuri Szarvas

A typical conversation comprises of multiple turns between participants where they go back-and-forth between different topics. At each user turn, dialogue state tracking (DST) aims to estimate user's goal by processing the current…

Computation and Language · Computer Science 2019-04-08 Sanuj Sharma , Prafulla Kumar Choubey , Ruihong Huang

In schema-guided dialogue state tracking models estimate the current state of a conversation using natural language descriptions of the service schema for generalization to unseen services. Prior generative approaches which decode slot…

Computation and Language · Computer Science 2023-06-16 Björn Bebensee , Haejun Lee

We tackle the Dialogue Belief State Tracking(DST) problem of task-oriented conversational systems. Recent approaches to this problem leveraging Transformer-based models have yielded great results. However, training these models is…

Computation and Language · Computer Science 2022-04-19 Debjoy Saha , Bishal Santra , Pawan Goyal

This paper is concerned with dialogue state tracking (DST) in a task-oriented dialogue system. Building a DST module that is highly effective is still a challenging issue, although significant progresses have been made recently. This paper…

Computation and Language · Computer Science 2021-06-01 Yue Feng , Yang Wang , Hang Li