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Personalized dialogue systems have advanced considerably with the integration of user-specific personas into large language models (LLMs). However, while LLMs can effectively generate personalized responses, the influence of persona…
Supervised Question Answering systems (QA systems) rely on domain-specific human-labeled data for training. Unsupervised QA systems generate their own question-answer training pairs, typically using secondary knowledge sources to achieve…
Fine-grained user profile generation approaches have made it increasingly feasible to display on a profile page in which topics a user has expertise or interest. Earlier work on topical user profiling has been directed at enhancing search…
Personality recognition is useful for enhancing robots' ability to tailor user-adaptive responses, thus fostering rich human-robot interactions. One of the challenges in this task is a limited number of speakers in existing dialogue…
Query expansion with pseudo-relevance feedback (PRF) is a powerful approach to enhance the effectiveness in information retrieval. Recently, with the rapid advance of deep learning techniques, neural text generation has achieved promising…
Dialogue Topic Segmentation (DTS) plays an essential role in a variety of dialogue modeling tasks. Previous DTS methods either focus on semantic similarity or dialogue coherence to assess topic similarity for unsupervised dialogue…
Recent advancements in generative AI have significantly increased interest in personalized agents. With increased personalization, there is also a greater need for being able to trust decision-making and action taking capabilities of these…
Ensuring model explainability and robustness is essential for reliable deployment of deep vision systems. Current methods for evaluating robustness rely on collecting and annotating extensive test sets. While this is common practice, the…
Multimodal Large Language Models (MLLMs) have emerged to tackle the challenges of Visual Question Answering (VQA), sparking a new research focus on conducting objective evaluations of these models. Existing evaluation methods face…
Current conversational AI systems often provide generic, one-size-fits-all interactions that overlook individual user characteristics and lack adaptive dialogue management. To address this gap, we introduce \textbf{HumAIne-chatbot}, an…
In modern commercial systems, including Recommendation, Ranking, and E-Commerce platforms, there is a trend towards improving customer experiences by incorporating Personalization context as input into Large Language Models (LLMs). However,…
Task-Oriented Dialogue (TOD) systems are designed to fulfill user requests through natural language interactions, yet existing systems often produce generic, monotonic responses that lack individuality and fail to adapt to users' personal…
As Artificial Intelligence (AI) and Agentic AI become increasingly integrated across sectors such as education and healthcare, it is critical to ensure that Multi-Agent Education System (MAES) is explainable from the early stages of…
Existing user simulators (USs) for task-oriented dialogue systems only model user behaviour on semantic and natural language levels without considering the user persona and emotions. Optimising dialogue systems with generic user policies,…
Despite considerable progress in neural relevance ranking techniques, search engines still struggle to process complex queries effectively - both in terms of precision and recall. Sparse and dense Pseudo-Relevance Feedback (PRF) approaches…
Recently there has been significant progress in the field of dialogue system thanks to the introduction of training paradigms such as fine-tune and prompt learning. Persona can function as the prior knowledge for maintaining the personality…
Recent speech-to-speech (S2S) models generate intelligible speech but still lack natural expressiveness, largely due to the absence of a reliable evaluation metric. Existing approaches, such as subjective MOS ratings, low-level acoustic…
Humans often make creative use of words to express novel senses. A long-standing effort in natural language processing has been focusing on word sense disambiguation (WSD), but little has been explored about how the sense inventory of a…
The alignment of large language models with human values presents a critical challenge, particularly when balancing conflicting objectives like helpfulness and harmlessness. Existing approaches, such as Reinforcement Learning from Human…
User Satisfaction Estimation (USE) is an important yet challenging task in goal-oriented conversational systems. Whether the user is satisfied with the system largely depends on the fulfillment of the user's needs, which can be implicitly…