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A long-standing goal of task-oriented dialogue research is the ability to flexibly adapt dialogue models to new domains. To progress research in this direction, we introduce DialoGLUE (Dialogue Language Understanding Evaluation), a public…

Computation and Language · Computer Science 2020-10-02 Shikib Mehri , Mihail Eric , Dilek Hakkani-Tur

Discovering new intents is a crucial task in dialogue systems. Most existing methods are limited in transferring the prior knowledge from known intents to new intents. They also have difficulties in providing high-quality supervised signals…

Computation and Language · Computer Science 2023-04-24 Hanlei Zhang , Hua Xu , Ting-En Lin , Rui Lyu

From 2000 to 2015, the UN's Millennium Development Goals guided global priorities. The subsequent Sustainable Development Goals (SDGs) adopted a more dynamic approach, with annual indicator updates. As 2030 nears and progress lags,…

Computers and Society · Computer Science 2025-04-21 Yi-De Lin , Guan-Ze Liao

While neural conversation models have shown great potentials towards generating informative and engaging responses via introducing external knowledge, learning such a model often requires knowledge-grounded dialogues that are difficult to…

Computation and Language · Computer Science 2021-05-17 Linxiao Li , Can Xu , Wei Wu , Yufan Zhao , Xueliang Zhao , Chongyang Tao

Sixth-generation (6G) wireless networks are expected to support autonomous, immersive, and mission-critical services that require not only extreme data rates and ultra-low latency but also adaptive reasoning, cross-domain coordination, and…

Networking and Internet Architecture · Computer Science 2026-03-13 Ian F. Akyildiz , Tuğçe Bilen

A KRM-based dialogue management (DM) is proposed using to implement human-computer dialogue system in complex scenarios. KRM-based DM has a well description ability and it can ensure the logic of the dialogue process. Then a complex…

Human-Computer Interaction · Computer Science 2019-12-03 Wenwu Qu , Xiaoyu Chi , Wei Zheng

Open Domain Question Answering requires systems to retrieve external knowledge and perform multi-hop reasoning by composing knowledge spread over multiple sentences. In the recently introduced open domain question answering challenge…

Computation and Language · Computer Science 2020-04-20 Pratyay Banerjee , Chitta Baral

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Machine Learning · Computer Science 2019-11-21 Praveen Kumar Bodigutla , Lazaros Polymenakos , Spyros Matsoukas

Knowledge-aided dialogue response generation aims at augmenting chatbots with relevant external knowledge in the hope of generating more informative responses. The majority of previous work assumes that the relevant knowledge is given as…

Computation and Language · Computer Science 2023-02-21 Ante Wang , Linfeng Song , Qi Liu , Haitao Mi , Longyue Wang , Zhaopeng Tu , Jinsong Su , Dong Yu

We present our work on Track 2 in the Dialog System Technology Challenges 11 (DSTC11). DSTC11-Track2 aims to provide a benchmark for zero-shot, cross-domain, intent-set induction. In the absence of in-domain training dataset, robust…

Computation and Language · Computer Science 2023-03-20 Jihyun Lee , Seungyeon Seo , Yunsu Kim , Gary Geunbae Lee

Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the nature of spoken conversations as well as the potential speech…

Computation and Language · Computer Science 2021-09-29 Seokhwan Kim , Yang Liu , Di Jin , Alexandros Papangelis , Karthik Gopalakrishnan , Behnam Hedayatnia , Dilek Hakkani-Tur

Open-domain response generation is the task of generating sensible and informative re-sponses to the source sentence. However, neural models tend to generate safe and mean-ingless responses. While cue-word introducing approaches encourage…

Computation and Language · Computer Science 2020-10-13 Qiansheng Wang , Yuxin Liu , Chengguo Lv , Zhen Wang , Guohong Fu

We propose a unified Implicit Dialog framework for goal-oriented, information seeking tasks of Conversational Search applications. It aims to enable dialog interactions with domain data without replying on explicitly encoded the rules but…

Computation and Language · Computer Science 2018-02-14 Song Feng , R. Chulaka Gunasekara , Sunil Shashidhara , Kshitij P. Fadnis , Lazaros C. Polymenakos

Forecasting conversation derailment can be useful in real-world settings such as online content moderation, conflict resolution, and business negotiations. However, despite language models' success at identifying offensive speech present in…

Computation and Language · Computer Science 2025-10-07 Yunfan Zhang , Kathleen McKeown , Smaranda Muresan

Although neural conversation models are effective in learning how to produce fluent responses, their primary challenge lies in knowing what to say to make the conversation contentful and non-vacuous. We present a new end-to-end approach to…

Computation and Language · Computer Science 2019-06-10 Lianhui Qin , Michel Galley , Chris Brockett , Xiaodong Liu , Xiang Gao , Bill Dolan , Yejin Choi , Jianfeng Gao

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. Although several efforts have been made for CRS, two major issues still remain to be solved. First, the conversation…

Computation and Language · Computer Science 2020-07-09 Kun Zhou , Wayne Xin Zhao , Shuqing Bian , Yuanhang Zhou , Ji-Rong Wen , Jingsong Yu

This paper focuses on the dynamic optimization of the Retrieval-Augmented Generation (RAG) architecture. It proposes a state-aware dynamic knowledge retrieval mechanism to enhance semantic understanding and knowledge scheduling efficiency…

Computation and Language · Computer Science 2025-04-29 Jacky He , Guiran Liu , Binrong Zhu , Hanlu Zhang , Hongye Zheng , Xiaokai Wang

Cross-domain sentiment classification has been a hot spot these years, which aims to learn a reliable classifier using labeled data from a source domain and evaluate it on a target domain. In this vein, most approaches utilized domain…

Computation and Language · Computer Science 2022-09-08 Yicheng Zhu , Yiqiao Qiu , Qingyuan Wu , Fu Lee Wang , Yanghui Rao

Skill routing is an important component in large-scale conversational systems. In contrast to traditional rule-based skill routing, state-of-the-art systems use a model-based approach to enable natural conversations. To provide supervision…

Machine Learning · Computer Science 2022-04-15 Mohammad Kachuee , Jinseok Nam , Sarthak Ahuja , Jin-Myung Won , Sungjin Lee

The response selection has been an emerging research topic due to the growing interest in dialogue modeling, where the goal of the task is to select an appropriate response for continuing dialogues. To further push the end-to-end dialogue…

Computation and Language · Computer Science 2019-03-22 Chao-Wei Huang , Ting-Rui Chiang , Shang-Yu Su , Yun-Nung Chen