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While digital assistants are increasingly used to help with various productivity tasks, less attention has been paid to employing them in the domain of business documents. To build an agent that can handle users' information needs in this…

Human-Computer Interaction · Computer Science 2022-09-09 Farnaz Jahanbakhsh , Elnaz Nouri , Robert Sim , Ryen W. White , Adam Fourney

Conversational search presents opportunities to support users in their search activities to improve the effectiveness and efficiency of search while reducing their cognitive load. Limitations of the potential competency of conversational…

Human-Computer Interaction · Computer Science 2021-04-12 Abhishek Kaushik , Gareth J. F. Jones

Intelligent assistants that follow commands or answer simple questions, such as Siri and Google search, are among the most economically important applications of AI. Future conversational AI assistants promise even greater capabilities and…

Artificial Intelligence · Computer Science 2020-08-28 Katya Kudashkina , Patrick M. Pilarski , Richard S. Sutton

Documents serve as a crucial and indispensable medium for everyday workplace tasks. However, understanding, interacting and creating such documents on today's planar interfaces without any intelligent support are challenging due to our…

Human-Computer Interaction · Computer Science 2024-11-19 Chen Chen

Many companies have a suite of digital tools, such as Enterprise Social Networks, conferencing and document sharing software, and email, to facilitate collaboration among employees. During, or at the end of a collaboration, documents are…

Human-Computer Interaction · Computer Science 2019-05-17 Antoine Flepp , Julie Dugdale , Fabrice Bourge , Tiphaine Marie-Cardot

To date, most work on text simplification has focused on sentence-level inputs. Early attempts at document simplification merely applied these approaches iteratively over the sentences of a document. However, this fails to coherently…

Computation and Language · Computer Science 2023-05-11 Liam Cripwell , Joël Legrand , Claire Gardent

Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

Working with documents is a key part of almost any knowledge work, from contextualizing research in a literature review to reviewing legal precedent. Recently, as their capabilities have expanded, primarily text-based NLP systems have often…

Computation and Language · Computer Science 2025-04-18 Sireesh Gururaja , Nupoor Gandhi , Jeremiah Milbauer , Emma Strubell

Document AI, or Document Intelligence, is a relatively new research topic that refers to the techniques for automatically reading, understanding, and analyzing business documents. It is an important research direction for natural language…

Computation and Language · Computer Science 2021-11-17 Lei Cui , Yiheng Xu , Tengchao Lv , Furu Wei

Conversational assistants are increasingly popular across diverse real-world applications, highlighting the need for advanced multimodal speech modeling. Speech, as a natural mode of communication, encodes rich user-specific characteristics…

Computation and Language · Computer Science 2024-12-23 Maximillian Chen , Ruoxi Sun , Sercan Ö. Arık

Many practical applications, ranging from paper-reviewer assignment in peer review to job-applicant matching for hiring, require human decision makers to identify relevant matches by combining their expertise with predictions from machine…

Machine Learning · Computer Science 2023-02-17 Joon Sik Kim , Valerie Chen , Danish Pruthi , Nihar B. Shah , Ameet Talwalkar

Collaboration is a task-oriented, high-level human behavior. In most cases, conversation serves as the primary medium for information exchange and coordination, making conversational data a valuable resource for the automatic analysis of…

Computation and Language · Computer Science 2026-03-31 Yi Yu , Maria Boritchev , Chloé Clavel

Writing is a complex non-linear process that begins with a mental model of intent, and progresses through an outline of ideas, to words on paper (and their subsequent refinement). Despite past research in understanding writing, Web-scale…

Human-Computer Interaction · Computer Science 2020-08-20 Bahareh Sarrafzadeh , Sujay Kumar Jauhar , Michael Gamon , Edward Lank , Ryen White

Despite several successes in document understanding, the practical task for long document understanding is largely under-explored due to several challenges in computation and how to efficiently absorb long multimodal input. Most current…

Computation and Language · Computer Science 2022-08-18 Hai Pham , Guoxin Wang , Yijuan Lu , Dinei Florencio , Cha Zhang

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Computation and Language · Computer Science 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Information Retrieval · Computer Science 2011-07-04 M. H. Goker , P. Langley , C. A. Thompson

The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

Information Retrieval · Computer Science 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

Conversational interfaces are likely to become more efficient, intuitive and engaging way for human-computer interaction than today's text or touch-based interfaces. Current research efforts concerning conversational interfaces focus…

Human-Computer Interaction · Computer Science 2017-09-18 Svitlana Vakulenko , Ilya Markov , Maarten de Rijke

A frequent pattern in customer care conversations is the agents responding with appropriate webpage URLs that address users' needs. We study the task of predicting the documents that customer care agents can use to facilitate users' needs.…

Software Development (SD) is remarkably dynamic and is critically dependent on the knowledge acquired by the project's software developers as the project progresses. Software developers need to understand large amounts of information…

Software Engineering · Computer Science 2023-05-02 Glaucia Melo , Luis Fernando Lins , Paulo Alencar , Donald Cowan
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