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Emotions play a central role in human communication, shaping trust, engagement, and social interaction. As artificial intelligence systems powered by large language models become increasingly integrated into everyday life, enabling them to…

Audio and Speech Processing · Electrical Eng. & Systems 2026-03-11 Soumya Dutta

Language understanding is a key component in a spoken dialogue system. In this paper, we investigate how the language understanding module influences the dialogue system performance by conducting a series of systematic experiments on a…

Computation and Language · Computer Science 2017-03-22 Xiujun Li , Yun-Nung Chen , Lihong Li , Jianfeng Gao , Asli Celikyilmaz

One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…

Computation and Language · Computer Science 2023-09-26 Sam Davidson , Salvatore Romeo , Raphael Shu , James Gung , Arshit Gupta , Saab Mansour , Yi Zhang

Open domain neural dialogue models, despite their successes, are known to produce responses that lack relevance, diversity, and in many cases coherence. These shortcomings stem from the limited ability of common training objectives to…

Computation and Language · Computer Science 2019-09-06 Oluwatobi Olabiyi , Erik T. Mueller , Christopher Larson , Tarek Lahlou

Training conversational recommender systems (CRS) requires extensive dialogue data, which is challenging to collect at scale. To address this, researchers have used simulated user-recommender conversations. Traditional simulation approaches…

Artificial Intelligence · Computer Science 2026-03-20 Jerome Ramos , Feng Xia , Xi Wang , Shubham Chatterjee , Xiao Fu , Hossein A. Rahmani , Aldo Lipani

Although many pretrained models exist for text or images, there have been relatively fewer attempts to train representations specifically for dialog understanding. Prior works usually relied on finetuned representations based on generic…

Computation and Language · Computer Science 2022-05-04 Bishal Santra , Sumegh Roychowdhury , Aishik Mandal , Vasu Gurram , Atharva Naik , Manish Gupta , Pawan Goyal

We study knowledge-grounded dialogue generation with pre-trained language models. To leverage the redundant external knowledge under capacity constraint, we propose equipping response generation defined by a pre-trained language model with…

Computation and Language · Computer Science 2020-10-20 Xueliang Zhao , Wei Wu , Can Xu , Chongyang Tao , Dongyan Zhao , Rui Yan

Recent dialogue coherence models use the coherence features designed for monologue texts, e.g. nominal entities, to represent utterances and then explicitly augment them with dialogue-relevant features, e.g., dialogue act labels. It…

Computation and Language · Computer Science 2020-06-04 Mohsen Mesgar , Sebastian Bücker , Iryna Gurevych

Research on multilingual speech recognition remains attractive yet challenging. Recent studies focus on learning shared structures under the multi-task paradigm, in particular a feature sharing structure. This approach has been found…

Computation and Language · Computer Science 2016-09-28 Zhiyuan Tang , Lantian Li , Dong Wang

Single-agent large language model (LLM) systems struggle to simultaneously support diverse conversational functions and maintain safety in behavioral health communication. We propose a safety-aware, role-orchestrated multi-agent LLM…

Artificial Intelligence · Computer Science 2026-04-02 Ha Na Cho

Rule-based dialogue management is still the most popular solution for industrial task-oriented dialogue systems for their interpretablility. However, it is hard for developers to maintain the dialogue logic when the scenarios get more and…

Computation and Language · Computer Science 2021-02-18 Jun Quan , Meng Yang , Qiang Gan , Deyi Xiong , Yiming Liu , Yuchen Dong , Fangxin Ouyang , Jun Tian , Ruiling Deng , Yongzhi Li , Yang Yang , Daxin Jiang

Large Language Model (LLM)-based conversational agents offer promising solutions for mental health support, but lack cultural responsiveness for diverse populations. This study evaluated the effectiveness of cultural prompting in improving…

Human-Computer Interaction · Computer Science 2025-12-02 Serena Jinchen Xie , Shumenghui Zhai , Yanjing Liang , Jingyi Li , Xuehong Fan , Trevor Cohen , Weichao Yuwen

As LLMs gain persuasive capabilities through extended dialogues, they create new opportunities for studying adversarial conversational behavior in extended interaction settings that traditional single-turn safety evaluations fail to…

Computation and Language · Computer Science 2026-05-29 Xiangzhe Yuan , Zhenhao Zhang , Haoming Tang , Siying Hu

Existing dialog systems are all monolingual, where features shared among different languages are rarely explored. In this paper, we introduce a novel multilingual dialogue system. Specifically, we augment the sequence to sequence framework…

Computation and Language · Computer Science 2019-10-08 Chen Chen , Lisong Qiu , Zhenxin Fu , Dongyan Zhao , Junfei Liu , Rui Yan

In this paper, a novel Generation-Evaluation framework is developed for multi-turn conversations with the objective of letting both participants know more about each other. For the sake of rational knowledge utilization and coherent…

Computation and Language · Computer Science 2019-06-04 Siqi Bao , Huang He , Fan Wang , Rongzhong Lian , Hua Wu

Interactions with virtual assistants typically start with a trigger phrase followed by a command. In this work, we explore the possibility of making these interactions more natural by eliminating the need for a trigger phrase. Our goal is…

We describe a two-step approach for dialogue management in task-oriented spoken dialogue systems. A unified neural network framework is proposed to enable the system to first learn by supervision from a set of dialogue data and then…

Computation and Language · Computer Science 2016-06-09 Pei-Hao Su , Milica Gasic , Nikola Mrksic , Lina Rojas-Barahona , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

Automatic evaluation of open-domain dialogue response generation is very challenging because there are many appropriate responses for a given context. Existing evaluation models merely compare the generated response with the ground truth…

Computation and Language · Computer Science 2020-06-15 JinYeong Bak , Alice Oh

Semantic role labeling is a crucial task in natural language processing, enabling better comprehension of natural language. However, the lack of annotated data in multiple languages has posed a challenge for researchers. To address this, a…

Computation and Language · Computer Science 2024-08-29 Mohammad Ebrahimi , Behrouz Minaei Bidgoli , Nasim Khozouei

Role-playing is an emerging application in the field of Human-Computer Interaction (HCI), primarily implemented through the alignment training of a large language model (LLM) with assigned characters. Despite significant progress,…

Computation and Language · Computer Science 2024-10-23 Yihong Tang , Jiao Ou , Che Liu , Fuzheng Zhang , Di Zhang , Kun Gai