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Related papers: Towards a Human-like Open-Domain Chatbot

200 papers

Open-domain chatbots are supposed to converse freely with humans without being restricted to a topic, task or domain. However, the boundaries and/or contents of open-domain conversations are not clear. To clarify the boundaries of…

Computation and Language · Computer Science 2022-11-28 A. Seza Doğruöz , Gabriel Skantze

Mental health counseling remains a major challenge in modern society due to cost, stigma, fear, and unavailability. We posit that generative artificial intelligence (AI) models designed for mental health counseling could help improve…

Computation and Language · Computer Science 2023-01-24 Lennart Brocki , George C. Dyer , Anna Gładka , Neo Christopher Chung

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

Large-scale pre-training has shown remarkable performance in building open-domain dialogue systems. However, previous works mainly focus on showing and evaluating the conversational performance of the released dialogue model, ignoring the…

Computation and Language · Computer Science 2023-10-24 Yuxian Gu , Jiaxin Wen , Hao Sun , Yi Song , Pei Ke , Chujie Zheng , Zheng Zhang , Jianzhu Yao , Lei Liu , Xiaoyan Zhu , Minlie Huang

Building open-domain chatbots is a challenging area for machine learning research. While prior work has shown that scaling neural models in the number of parameters and the size of the data they are trained on gives improved results, we…

Computation and Language · Computer Science 2020-05-01 Stephen Roller , Emily Dinan , Naman Goyal , Da Ju , Mary Williamson , Yinhan Liu , Jing Xu , Myle Ott , Kurt Shuster , Eric M. Smith , Y-Lan Boureau , Jason Weston

Recent work building open-domain chatbots has demonstrated that increasing model size improves performance. On the other hand, latency and connectivity considerations dictate the move of digital assistants on the device. Giving a digital…

Computation and Language · Computer Science 2022-04-11 Greyson Gerhard-Young , Raviteja Anantha , Srinivas Chappidi , Björn Hoffmeister

In recent speech enhancement (SE) research, transformer and its variants have emerged as the predominant methodologies. However, the quadratic complexity of the self-attention mechanism imposes certain limitations on practical deployment.…

Sound · Computer Science 2025-01-03 Junyu Wang , Zizhen Lin , Tianrui Wang , Meng Ge , Longbiao Wang , Jianwu Dang

In this study, we build a chatbot system in a closed domain with the RASA framework, using several models such as SVM for classifying intents, CRF for extracting entities and LSTM for predicting action. To improve responses from the bot,…

Information Retrieval · Computer Science 2022-08-15 Khang Nhut Lam , Nam Nhat Le , Jugal Kalita

In this paper, we present Duplex Conversation, a multi-turn, multimodal spoken dialogue system that enables telephone-based agents to interact with customers like a human. We use the concept of full-duplex in telecommunication to…

Computation and Language · Computer Science 2022-06-15 Ting-En Lin , Yuchuan Wu , Fei Huang , Luo Si , Jian Sun , Yongbin Li

The rapid advancement of language models (LMs) necessitates robust alignment with diverse user values. However, current preference optimization approaches often fail to capture the plurality of user opinions, instead reinforcing majority…

Computation and Language · Computer Science 2024-07-25 Louis Castricato , Nathan Lile , Rafael Rafailov , Jan-Philipp Fränken , Chelsea Finn

Despite the recent advances in open-domain dialogue systems, building a reliable evaluation metric is still a challenging problem. Recent studies proposed learnable metrics based on classification models trained to distinguish the correct…

Computation and Language · Computer Science 2023-05-26 ChaeHun Park , Seungil Chad Lee , Daniel Rim , Jaegul Choo

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

The long-standing one-to-many issue of the open-domain dialogues poses significant challenges for automatic evaluation methods, i.e., there may be multiple suitable responses which differ in semantics for a given conversational context. To…

Computation and Language · Computer Science 2023-06-13 Kun Zhao , Bohao Yang , Chenghua Lin , Wenge Rong , Aline Villavicencio , Xiaohui Cui

This paper analyzes some speed and performance improvement methods of Transformer architecture in recent years, mainly its application in dedicated model training. The dedicated model studied here refers to the open domain persona-aware…

Computation and Language · Computer Science 2020-08-28 Qiang Han

Personalized dialogue systems are an essential step toward better human-machine interaction. Existing personalized dialogue agents rely on properly designed conversational datasets, which are mostly monolingual (e.g., English), which…

Computation and Language · Computer Science 2020-04-09 Zhaojiang Lin , Zihan Liu , Genta Indra Winata , Samuel Cahyawijaya , Andrea Madotto , Yejin Bang , Etsuko Ishii , Pascale Fung

User Satisfaction Estimation is an important task and increasingly being applied in goal-oriented dialogue systems to estimate whether the user is satisfied with the service. It is observed that whether the user's needs are met often…

Computation and Language · Computer Science 2024-10-15 Kaisong Song , Yangyang Kang , Jiawei Liu , Xurui Li , Changlong Sun , Xiaozhong Liu

Speech enhancement (SE) is critical for improving speech intelligibility and quality in real-world environments, particularly for cochlear implant (CI) users who experience severe degradations in speech understanding under noisy and…

Audio and Speech Processing · Electrical Eng. & Systems 2026-04-15 Hsin-Tien Chiang , John H. L. Hansen

Task transfer, transferring knowledge contained in related tasks, holds the promise of reducing the quantity of labeled data required to fine-tune language models. Dialogue understanding encompasses many diverse tasks, yet task transfer has…

Computation and Language · Computer Science 2022-10-17 Alon Albalak , Yi-Lin Tuan , Pegah Jandaghi , Connor Pryor , Luke Yoffe , Deepak Ramachandran , Lise Getoor , Jay Pujara , William Yang Wang

Large language models (LLMs) are increasingly deployed as conversational assistants in open-domain, multi-turn settings, where users often provide incomplete or ambiguous information. However, existing LLM-focused clarification benchmarks…

Computation and Language · Computer Science 2025-12-25 Sichun Luo , Yi Huang , Mukai Li , Shichang Meng , Fengyuan Liu , Zefa Hu , Junlan Feng , Qi Liu

As large language models (LLMs) develop anthropomorphic abilities, they are increasingly being deployed as autonomous agents to interact with humans. However, evaluating their performance in realistic and complex social interactions remains…

Computation and Language · Computer Science 2025-10-28 Shuai Huang , Wenxuan Zhao , Jun Gao
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