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The impressive capabilities of deep learning models are often counterbalanced by their inherent opacity, commonly termed the "black box" problem, which impedes their widespread acceptance in high-trust domains. In response, the intersecting…
Machine learning algorithms enable advanced decision making in contemporary intelligent systems. Research indicates that there is a tradeoff between their model performance and explainability. Machine learning models with higher performance…
Explainable AI provides insight into the "why" for model predictions, offering potential for users to better understand and trust a model, and to recognize and correct AI predictions that are incorrect. Prior research on human and…
People's decision-making abilities often fail to improve or may even erode when they rely on AI for decision-support, even when the AI provides informative explanations. We argue this is partly because people intuitively seek contrastive…
Predictions obtained by, e.g., artificial neural networks have a high accuracy but humans often perceive the models as black boxes. Insights about the decision making are mostly opaque for humans. Particularly understanding the decision…
Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…
A central goal of explainable artificial intelligence (XAI) is to improve the trust relationship in human-AI interaction. One assumption underlying research in transparent AI systems is that explanations help to better assess predictions of…
Artificial intelligence systems are being increasingly deployed due to their potential to increase the efficiency, scale, consistency, fairness, and accuracy of decisions. However, as many of these systems are opaque in their operation,…
Causal machine learning tools are beginning to see use in real-world policy evaluation tasks to flexibly estimate treatment effects. One issue with these methods is that the machine learning models used are generally black boxes, i.e.,…
During a research project in which we developed a machine learning (ML) driven visualization system for non-ML experts, we reflected on interpretability research in ML, computer-supported collaborative work and human-computer interaction.…
The challenge of creating interpretable models has been taken up by two main research communities: ML researchers primarily focused on lower-level explainability methods that suit the needs of engineers, and HCI researchers who have more…
Machine learning (ML) is becoming increasingly popular in meteorological decision-making. Although the literature on explainable artificial intelligence (XAI) is growing steadily, user-centered XAI studies have not extend to this domain…
In this paper we argue that, to its detriment, transparency research overlooks many foundational concepts of artificial intelligence. As an illustrating example we focus on uncertainty quantification in the context of counterfactual…
Modern predictive analytics underpinned by machine learning techniques has become a key enabler to the automation of data-driven decision making. In the context of business process management, predictive analytics has been applied to making…
We propose Black Box Explanations through Transparent Approximations (BETA), a novel model agnostic framework for explaining the behavior of any black-box classifier by simultaneously optimizing for fidelity to the original model and…
While machine learning models have achieved unprecedented success in real-world applications, they might make biased/unfair decisions for specific demographic groups and hence result in discriminative outcomes. Although research efforts…
Artificial Intelligence based systems increasingly use personalization to provide users with relevant content, products, and solutions. Personalization is intended to support users and address their respective needs and preferences.…
Recent advancements in machine learning have emphasized the need for transparency in model predictions, particularly as interpretability diminishes when using increasingly complex architectures. In this paper, we propose leveraging…
The emergence of tools based on artificial intelligence has also led to the need of producing explanations which are understandable by a human being. In most approaches, the system is considered a black box, making it difficult to generate…
Machine learning (ML) models, demonstrably powerful, suffer from a lack of interpretability. The absence of transparency, often referred to as the black box nature of ML models, undermines trust and urges the need for efforts to enhance…