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Explanations--a form of post-hoc interpretability--play an instrumental role in making systems accessible as AI continues to proliferate complex and sensitive sociotechnical systems. In this paper, we introduce Human-centered Explainable AI…

Human-Computer Interaction · Computer Science 2020-02-06 Upol Ehsan , Mark O. Riedl

Artificial Intelligence (AI) provides many opportunities to improve private and public life. Discovering patterns and structures in large troves of data in an automated manner is a core component of data science, and currently drives…

Artificial Intelligence · Computer Science 2019-10-11 Vaishak Belle

The adoption of intelligent systems creates opportunities as well as challenges for medical work. On the positive side, intelligent systems have the potential to compute complex data from patients and generate automated diagnosis…

Human-Computer Interaction · Computer Science 2019-02-19 Yao Xie , Ge Gao , Xiang 'Anthony' Chen

Recent advances in AI reasoning models provide unprecedented transparency into their decision-making processes, transforming them from traditional black-box systems into models that articulate step-by-step chains of thought rather than…

Software Engineering · Computer Science 2025-03-04 Christoph Treude , Raula Gaikovina Kula

Interpretability is the study of explaining models in understandable terms to humans. At present, interpretability is divided into two paradigms: the intrinsic paradigm, which believes that only models designed to be explained can be…

Machine Learning · Computer Science 2024-11-14 Andreas Madsen , Himabindu Lakkaraju , Siva Reddy , Sarath Chandar

When language models answer open-ended problems, they implicitly make hidden decisions that shape their outputs, leaving users with uncontextualized answers rather than a working map of the problem; drawing on multiverse analysis from…

Human-Computer Interaction · Computer Science 2026-05-05 Andre Ye , Jenny Y. Huang , Alicia Guo , Rose Novick , Tamara Broderick , Mitchell L. Gordon

Humans often rely on underlying structural patterns-schemas-to create, whether by writing stories, designing software, or composing music. Schemas help organize ideas and guide exploration, but they are often difficult to discover and…

Human-Computer Interaction · Computer Science 2025-08-08 Sitong Wang

As an increasing number of interactive devices offer human-like assistance, there is a growing need to understand the human experience of interactive agents. When interactive artefacts with human-like features become intertwined in our…

Human-Computer Interaction · Computer Science 2020-09-11 Jasmin Niess , Paweł W. Woźniak

Argumentation is a very active research field of Artificial Intelligence concerned with the representation and evaluation of arguments used in dialogues between humans and/or artificial agents. Acceptability semantics of formal…

Artificial Intelligence · Computer Science 2025-03-05 Zlatina Mileva , Antonis Bikakis , Fabio Aurelio D'Asaro , Mark Law , Alessandra Russo

This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…

Computers and Society · Computer Science 2024-10-04 Tara DeZao

The opaqueness of many complex machine learning algorithms is often mentioned as one of the main obstacles to the ethical development of artificial intelligence (AI). But what does it mean for an algorithm to be opaque? Highly complex…

Machine Learning · Computer Science 2025-08-20 Andrés Páez

Explainable Artificial Intelligence (XAI) has re-emerged in response to the development of modern AI and ML systems. These systems are complex and sometimes biased, but they nevertheless make decisions that impact our lives. XAI systems are…

Artificial Intelligence · Computer Science 2021-02-10 Shane T. Mueller , Elizabeth S. Veinott , Robert R. Hoffman , Gary Klein , Lamia Alam , Tauseef Mamun , William J. Clancey

Transformer language models are state of the art in a multitude of NLP tasks. Despite these successes, their opaqueness remains problematic. Recent methods aiming to provide interpretability and explainability to black-box models primarily…

Computation and Language · Computer Science 2022-03-14 Felix Friedrich , Patrick Schramowski , Christopher Tauchmann , Kristian Kersting

Due to the opacity of machine learning technology, there is a need for explainability and fairness in the decision support systems used in public or private organizations. Although the criteria for appropriate explanations and fair…

Computers and Society · Computer Science 2023-08-03 Yuri Nakao , Takuya Yokota

In recent years, much of the research on clustering algorithms has primarily focused on enhancing their accuracy and efficiency, frequently at the expense of interpretability. However, as these methods are increasingly being applied in…

Machine Learning · Computer Science 2026-01-21 Lianyu Hu , Mudi Jiang , Junjie Dong , Xinying Liu , Zengyou He

Whereas today's information systems are well-equipped for efficient query handling, their strict mathematical foundations hamper their use for everyday tasks. In daily life, people expect information to be offered in a personalized and…

Information Retrieval · Computer Science 2011-05-25 Joachim Selke , Wolf-Tilo Balke

To benefit from AI advances, users and operators of AI systems must have reason to trust it. Trust arises from multiple interactions, where predictable and desirable behavior is reinforced over time. Providing the system's users with some…

Artificial Intelligence · Computer Science 2022-01-27 Stephanie Galaitsi , Benjamin D. Trump , Jeffrey M. Keisler , Igor Linkov , Alexander Kott

Inspired by e-participation systems, in this paper we propose a new model to represent human debates and methods to obtain collective conclusions from them. This model overcomes drawbacks of existing approaches by allowing users to…

Artificial Intelligence · Computer Science 2020-07-15 Jordi Ganzer , Natalia Criado , Maite Lopez-Sanchez , Simon Parsons , Juan A. Rodriguez-Aguilar

Human-computer interaction (HCI) studies the design and use of interfaces and interactive systems. HCI has been adopted successfully in modern commercial products. Recently, its use for promoting social good and pursuing sustainability,…

Human-Computer Interaction · Computer Science 2019-07-29 Yen-Chia Hsu , Illah Nourbakhsh

With the availability of large databases and recent improvements in deep learning methodology, the performance of AI systems is reaching or even exceeding the human level on an increasing number of complex tasks. Impressive examples of this…

Artificial Intelligence · Computer Science 2017-08-29 Wojciech Samek , Thomas Wiegand , Klaus-Robert Müller
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