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State of the art Artificial Intelligence (AI) techniques have reached an impressive complexity. Consequently, researchers are discovering more and more methods to use them in real-world applications. However, the complexity of such systems…

Artificial Intelligence · Computer Science 2021-11-08 Marco Matarese , Francesco Rea , Alessandra Sciutti

The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

Information Retrieval · Computer Science 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

Explainability is one of the key ethical concepts in the design of AI systems. However, attempts to operationalize this concept thus far have tended to focus on approaches such as new software for model interpretability or guidelines with…

Computers and Society · Computer Science 2020-10-06 Ben Zevenbergen , Allison Woodruff , Patrick Gage Kelley

Although explainable computational creativity seeks to create and sustain computational models of creativity that foster a collaboratively creative process through explainability, there remains little to no work in supporting designers when…

Human-Computer Interaction · Computer Science 2023-08-21 Michael Clemens

The need for interpretable and accountable intelligent systems grows along with the prevalence of artificial intelligence applications used in everyday life. Explainable intelligent systems are designed to self-explain the reasoning behind…

Human-Computer Interaction · Computer Science 2020-08-06 Sina Mohseni , Niloofar Zarei , Eric D. Ragan

Explainable artificial intelligence and interpretable machine learning are research domains growing in importance. Yet, the underlying concepts remain somewhat elusive and lack generally agreed definitions. While recent inspiration from…

Artificial Intelligence · Computer Science 2022-09-12 Kacper Sokol , Peter Flach

There is general consensus that it is important for artificial intelligence (AI) and machine learning systems to be explainable and/or interpretable. However, there is no general consensus over what is meant by 'explainable' and…

Artificial Intelligence · Computer Science 2018-10-02 Alun Preece , Dan Harborne , Dave Braines , Richard Tomsett , Supriyo Chakraborty

Extensive recent media focus has been directed towards the dark side of intelligent systems, how algorithms can influence society negatively. Often, transparency is proposed as a solution or step in the right direction. Unfortunately,…

Human-Computer Interaction · Computer Science 2018-12-11 Aaron Springer , Steve Whittaker

This reflection paper takes the 25th IUI conference milestone as an opportunity to analyse in detail the understanding of intelligence in the community: Despite the focus on intelligent UIs, it has remained elusive what exactly renders an…

Human-Computer Interaction · Computer Science 2020-03-10 Sarah Theres Völkel , Christina Schneegass , Malin Eiband , Daniel Buschek

As we increasingly delegate important decisions to intelligent systems, it is essential that users understand how algorithmic decisions are made. Prior work has often taken a technocentric approach to transparency. In contrast, we explore…

Human-Computer Interaction · Computer Science 2018-11-07 Aaron Springer , Steve Whittaker

Many of the computing systems programmed using Machine Learning are opaque: it is difficult to know why they do what they do or how they work. The Explainable Artificial Intelligence research program aims to develop analytic techniques with…

General Literature · Computer Science 2019-07-08 Carlos Zednik

Quality aspects such as ethics, fairness, and transparency have been proven to be essential for trustworthy software systems. Explainability has been identified not only as a means to achieve all these three aspects in systems, but also as…

Software Engineering · Computer Science 2022-04-08 Larissa Chazette , Jil Klünder , Merve Balci , Kurt Schneider

Interpretable machine learning tackles the important problem that humans cannot understand the behaviors of complex machine learning models and how these models arrive at a particular decision. Although many approaches have been proposed, a…

Machine Learning · Computer Science 2019-05-21 Mengnan Du , Ninghao Liu , Xia Hu

Artificial intelligence has become a part of the provision of governmental services, from making decisions about benefits to issuing fines for parking violations. However, AI systems rarely live up to the promise of neutral optimisation,…

Artificial Intelligence · Computer Science 2025-10-10 Dave Murray-Rust , Kars Alfrink , Cristina Zaga

Explainability in AI is gaining attention in the computer science community in response to the increasing success of deep learning and the important need of justifying how such systems make predictions in life-critical applications. The…

Artificial Intelligence · Computer Science 2020-03-03 David Tuckey , Alessandra Russo , Krysia Broda

Artificial Intelligence (AI) is one of the major technological advancements of this century, bearing incredible potential for users through AI-powered applications and tools in numerous domains. Being often black-box (i.e., its…

Human-Computer Interaction · Computer Science 2026-03-18 Eleonora Cappuccio , Andrea Esposito , Francesco Greco , Giuseppe Desolda , Rosa Lanzilotti , Salvatore Rinzivillo

Human computer interaction is shifting from screen-based systems to multimodal interfaces where artificial intelligence powered systems increasingly interpret user intent through speech, gesture, and gaze. Yet users rarely understand how…

Human-Computer Interaction · Computer Science 2026-05-05 Ankur Bhatt , Sven Mayer

Machines are being increasingly used in decision-making processes, resulting in the realization that decisions need explanations. Unfortunately, an increasing number of these deployed models are of a 'black-box' nature where the reasoning…

Artificial Intelligence · Computer Science 2023-11-07 Sopam Dasgupta

The experience and adoption of conversational search is tied to the accuracy and completeness of users' mental models -- their internal frameworks for understanding and predicting system behaviour. Thus, understanding these models can…

Human-Computer Interaction · Computer Science 2025-06-05 Chadha Degachi , Samuel Kernan Freire , Evangelos Niforatos , Gerd Kortuem

Though recommender systems are defined by personalization, recent work has shown the importance of additional, beyond-accuracy objectives, such as fairness. Because users often expect their recommendations to be purely personalized, these…

Information Retrieval · Computer Science 2021-03-17 Nasim Sonboli , Jessie J. Smith , Florencia Cabral Berenfus , Robin Burke , Casey Fiesler