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How could a product or service is reasonably evaluated by anyone in the shortest time? A million dollar question but it is having a simple answer: Sentiment analysis. Sentiment analysis is consumers review on products and services which…

Information Retrieval · Computer Science 2014-03-14 Md. Ansarul Haque

We undertake the task of comparing lexicon-based sentiment classification of film reviews with machine learning approaches. We look at existing methodologies and attempt to emulate and improve on them using a 'given' lexicon and a…

Computation and Language · Computer Science 2019-05-14 Milan Gritta

Opinion mining refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in textual material. Opinion mining, also known as sentiment analysis, has received…

Information Retrieval · Computer Science 2017-12-27 Kasturi Dewi Varathan , Anastasia Giachanou , Fabio Crestani

In this paper, we described possible directions for deeper understanding, helping bridge the gap between psychology / cognitive science and computational approaches in sentiment/opinion analysis literature. We focus on the opinion holder's…

Computation and Language · Computer Science 2015-07-08 Jiwei Li , Eduard Hovy

Large Language Models (LLMs) have recently displayed their extraordinary capabilities in language understanding. However, how to comprehensively assess the sentiment capabilities of LLMs continues to be a challenge. This paper investigates…

Computation and Language · Computer Science 2025-02-17 Yang Liu , Xichou Zhu , Zhou Shen , Yi Liu , Min Li , Yujun Chen , Benzi John , Zhenzhen Ma , Tao Hu , Zhi Li , Zhiyang Xu , Wei Luo , Junhui Wang

Online social media users react to content in them based on context. Emotions or mood play a significant part of these reactions, which has filled these platforms with opinionated content. Different approaches and applications to make…

Computation and Language · Computer Science 2018-05-18 Po Chen Kuo , Fernando H. Calderon Alvarado , Yi-Shin Chen

We propose a novel approach to multimodal sentiment analysis using deep neural networks combining visual analysis and natural language processing. Our goal is different than the standard sentiment analysis goal of predicting whether a…

Machine Learning · Statistics 2018-05-28 Anthony Hu , Seth Flaxman

Sentiment analysis or opinion mining aims to determine attitudes, judgments and opinions of customers for a product or a service. This is a great system to help manufacturers or servicers know the satisfaction level of customers about their…

Computation and Language · Computer Science 2019-05-17 T. N. T. Tran , L. K. N. Nguyen , V. M. Ngo

Accurately detecting sentiment polarity and intensity in product reviews and social media posts remains challenging due to informal and domain-specific language. To address this, we propose a novel hybrid lexicon-fuzzy-transformer framework…

Computation and Language · Computer Science 2025-12-11 Shayan Rokhva , Mousa Alizadeh , Maryam Abdollahi Shamami

What do word vector representations reveal about the emotions associated with words? In this study, we consider the task of estimating word-level emotion intensity scores for specific emotions, exploring unsupervised, supervised, and…

Computation and Language · Computer Science 2021-04-20 Shahab Raji , Gerard de Melo

Sentiment analysis is a sub-discipline in the field of natural language processing and computational linguistics and can be used for automated or semi-automated analyses of text documents. One of the aims of these analyses is to recognize…

Computation and Language · Computer Science 2022-06-28 Dennis Klinkhammer

Sentiment analysis is directly affected by compositional phenomena in language that act on the prior polarity of the words and phrases found in the text. Negation is the most prevalent of these phenomena and in order to correctly predict…

Computation and Language · Computer Science 2021-07-01 Jeremy Barnes , Erik Velldal , Lilja Øvrelid

People often rely on online reviews to make purchase decisions. The present work aimed to gain an understanding of a machine learning model's prediction mechanism by visualizing the effect of sentiments extracted from online hotel reviews…

Human-Computer Interaction · Computer Science 2020-03-04 Chaehan So

Opinion mining plays a vital role in analysing user feedback and extracting insights from textual data. While most research focuses on sentiment polarity (e.g., positive, negative, neutral), fine-grained emotion classification in app…

Information Retrieval · Computer Science 2025-11-20 Quim Motger , Marc Oriol , Max Tiessler , Xavier Franch , Jordi Marco

Opinion mining, also called sentiment analysis, is the field of study that analyzes people opinions, sentiments, evaluations, appraisals, attitudes, and emotions towards entities such as products, services, organizations, individuals,…

Computation and Language · Computer Science 2025-10-31 Pratik N. Kalamkar , Anupama G. Phakatkar

Toxic contents in online product review are a common phenomenon. A content is perceived to be toxic when it is rude, disrespectful, or unreasonable and make individuals leave the discussion. Machine learning algorithms helps the sell side…

Human-Computer Interaction · Computer Science 2022-01-11 Mayukh Mukhopadhyay , Sangeeta Sahney

E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…

Information Retrieval · Computer Science 2025-05-08 Yogesh Gajula

Understanding expressions of emotions in support forums has considerable value and NLP methods are key to automating this. Many approaches understandably use subjective categories which are more fine-grained than a straightforward…

Computation and Language · Computer Science 2016-10-07 Amit Navindgi , Caroline Brun , Cécile Boulard Masson , Scott Nowson

Most approaches to emotion analysis of social media, literature, news, and other domains focus exclusively on basic emotion categories as defined by Ekman or Plutchik. However, art (such as literature) enables engagement in a broader range…

Computation and Language · Computer Science 2021-06-24 Thomas Haider , Steffen Eger , Evgeny Kim , Roman Klinger , Winfried Menninghaus

Emotion classification in text is a challenging task due to the processes involved when interpreting a textual description of a potential emotion stimulus. In addition, the set of emotion categories is highly domain-specific. For instance,…

Computation and Language · Computer Science 2024-03-08 Patrick Bareiß , Roman Klinger , Jeremy Barnes