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Customer retention campaigns increasingly rely on predictive models to detect potential churners in a vast customer base. From the perspective of machine learning, the task of predicting customer churn can be presented as a binary…

Link prediction in complex networks has attracted considerable attention from interdisciplinary research communities, due to its ubiquitous applications in biological networks, social networks, transportation networks, telecommunication…

In this paper, I present churn prediction techniques that have been released so far. Churn prediction is used in the fields of Internet services, games, insurance, and management. However, since it has been used intensively to increase the…

The prediction of workers' safety behaviour can help identify vulnerable workers who intend to undertake unsafe behaviours and be useful in the design of management practices to minimise the occurrence of accidents. The latest literature…

Applications that run in large-scale data center networks (DCNs) rely on the DCN's ability to deliver application requests in a performant manner. DCNs expose a complex design and operational space, and network designers and operators care…

Strategic classification studies learning in settings where users can modify their features to obtain favorable predictions. Most current works focus on simple classifiers that trigger independent user responses. Here we examine the…

Social learning networks (SLNs) are graphical representations that capture student interactions within educational settings (e.g., a classroom), with nodes representing students and edges denoting interactions. Accurately predicting future…

Networks are models representing relationships between entities. Often these relationships are explicitly given, or we must learn a representation which generalizes and predicts observed behavior in underlying individual data (e.g.…

Network-based marketing refers to a collection of marketing techniques that take advantage of links between consumers to increase sales. We concentrate on the consumer networks formed using direct interactions (e.g., communications) between…

In recent years, graph-based machine learning techniques, such as reinforcement learning and graph neural networks, have garnered significant attention. While some recent studies have started to explore the relationship between the graph…

The exponential growth in scale and relevance of social networks enable them to provide expansive insights. Predicting missing links in social networks efficiently can help in various modern-day business applications ranging from generating…

Analysis and prediction of network traffic has applications in wide comprehensive set of areas and has newly attracted significant number of studies. Different kinds of experiments are conducted and summarized to identify various problems…

There is considerable interest in developing techniques for predicting human behavior, for instance to enable emerging contentious situations to be forecast or the nature of ongoing but hidden activities to be inferred. A promising approach…

Network models are widely used to represent relational information among interacting units and the structural implications of these relations. Recently, social network studies have focused a great deal of attention on random graph models of…

For more than 20 years, social network analysis of student collaboration networks has focused on a student's centrality to predict academic performance. And even though a growing amount of sociological literature has supported that academic…

In today's era, users have increasingly high expectations regarding the performance and efficiency of communication networks. Network operators aspire to achieve efficient network planning, operation, and optimization through Digital Twin…

Social networks crawling is in the focus of active research the last years. One of the challenging task is to collect target nodes in an initially unknown graph given a budget of crawling steps. Predicting a node property based on its…

Spatial networks, in which nodes and edges are embedded in space, play a vital role in the study of complex systems. For example, many social networks attach geo-location information to each user, allowing the study of not only topological…

While there is ample evidence that social and communication networks play a key role during the spread of new ideas, products, or services, network effects are expected to have diminished influence in the stationary state, when all users…

Customer satisfaction is an important factor in creating and maintaining long-term relationships with customers. Near real-time identification of potentially dissatisfied customers following phone calls can provide organizations the…