Related papers: Modeling Product Search Relevance in e-Commerce
The vocabulary gap is a core challenge in information retrieval (IR). In e-commerce applications like product search, the vocabulary gap is reported to be a bigger challenge than in more traditional application areas in IR, such as news…
We present Query2Prod2Vec, a model that grounds lexical representations for product search in product embeddings: in our model, meaning is a mapping between words and a latent space of products in a digital shop. We leverage shopping…
We consider the problem of semantic matching in product search: given a customer query, retrieve all semantically related products from a huge catalog of size 100 million, or more. Because of large catalog spaces and real-time latency…
Search is a prominent channel for discovering products on an e-commerce platform. Ranking products retrieved from search becomes crucial to address customer's need and optimize for business metrics. While learning to Rank (LETOR) models…
E-commerce sellers are recommended keyphrases based on their inventory on which they advertise to increase buyer engagement (clicks/sales). Keyphrases must be pertinent to items; otherwise, it can result in seller dissatisfaction and poor…
For a product of interest, we propose a search method to surface a set of reference products. The reference products can be used as candidates to support downstream modeling tasks and business applications. The search method consists of…
In product search, users tend to browse results on multiple search result pages (SERPs) (e.g., for queries on clothing and shoes) before deciding which item to purchase. Users' clicks can be considered as implicit feedback which indicates…
E-commerce recommendation and search commonly rely on sparse keyword matching (e.g., BM25), which breaks down under vocabulary mismatch when user intent has limited lexical overlap with product metadata. We cast content-based recommendation…
We study the problem of semantic matching in product search, that is, given a customer query, retrieve all semantically related products from the catalog. Pure lexical matching via an inverted index falls short in this respect due to…
We consider the problem of retrieving and ranking items in an eCommerce catalog, often called SKUs, in order of relevance to a user-issued query. The input data for the ranking are the texts of the queries and textual fields of the SKUs…
Traditional sparse and dense retrieval methods struggle to leverage general world knowledge and often fail to capture the nuanced features of queries and products. With the advent of large language models (LLMs), industrial search systems…
In this paper, we try to answer the question of how to improve the state-of-the-art methods for relevance ranking in web search by query segmentation. Here, by query segmentation it is meant to segment the input query into segments,…
The application of Deep Neural Networks for ranking in search engines may obviate the need for the extensive feature engineering common to current learning-to-rank methods. However, we show that combining simple relevance matching features…
Efficient semantic access to industrial product data is a key enabler for factory automation and emerging LLM-based agent workflows, where both human engineers and autonomous agents must identify suitable components from highly structured…
Studying competition and market structure at the product level instead of brand level can provide firms with insights on cannibalization and product line optimization. However, it is computationally challenging to analyze product-level…
Showing items that do not match search query intent degrades customer experience in e-commerce. These mismatches result from counterfactual biases of the ranking algorithms toward noisy behavioral signals such as clicks and purchases in the…
Most efforts in interpreting neural relevance models have focused on local explanations, which explain the relevance of a document to a query but are not useful in predicting the model's behavior on unseen query-document pairs. We propose a…
Improved search quality enhances users' satisfaction, which directly impacts sales growth of an E-Commerce (E-Com) platform. Traditional Learning to Rank (LTR) algorithms require relevance judgments on products. In E-Com, getting such…
We introduce a novel latent vector space model that jointly learns the latent representations of words, e-commerce products and a mapping between the two without the need for explicit annotations. The power of the model lies in its ability…
Conversational recommender systems promise rich interactions for e-commerce, but balancing exploration (clarifying user needs) and exploitation (making recommendations) remains challenging, especially when deploying large language models…