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In this paper, we present a multi-lingual sentence encoder that can be used in search engines as a query and document encoder. This embedding enables a semantic similarity score between queries and documents that can be an important feature…

Computation and Language · Computer Science 2021-06-16 Mahdi Hajiaghayi , Monir Hajiaghayi , Mark Bolin

Search result diversification is a beneficial approach to overcome under-specified queries, such as those that are ambiguous or multi-faceted. Existing approaches often rely on massive query logs and interaction data to generate a variety…

Information Retrieval · Computer Science 2021-08-10 Sean MacAvaney , Craig Macdonald , Roderick Murray-Smith , Iadh Ounis

Query Understanding is a semantic search method that can classify tokens in a customer's search query to entities such as Product, Brand, etc. This method can overcome the limitations of bag-of-words methods but requires an ontology. We…

Information Retrieval · Computer Science 2018-07-06 Aliasgar Kutiyanawala , Prateek Verma , Zheng , Yan

Sponsored search represents a major source of revenue for web search engines. This popular advertising model brings a unique possibility for advertisers to target users' immediate intent communicated through a search query, usually by…

Intent classification is an important component of a functional Information Retrieval ecosystem. Many current approaches to intent classification, typically framed as a classification problem, can be problematic as intents are often hard to…

Information Retrieval · Computer Science 2025-05-27 Arjun Bhalla , Qi Huang

Search query variation poses a challenge in e-commerce search, as equivalent search intents can be expressed through different queries with surface-level differences. This paper introduces a framework to recognize and leverage query…

Information Retrieval · Computer Science 2023-08-09 Aritra Mandal , Daniel Tunkelang , Zhe Wu

Modern e-commerce platforms offer vast product selections, making it difficult for customers to find items that they like and that are relevant to their current session intent. This is why it is key for e-commerce platforms to have near…

Image search engines rely on appropriately designed ranking features that capture various aspects of the content semantics as well as the historic popularity. In this work, we consider the role of colour in this relevance matching process.…

Information Retrieval · Computer Science 2020-06-18 Paridhi Maheshwari , Manoj Ghuhan , Vishwa Vinay

Conversational assistants are being progressively adopted by the general population. However, they are not capable of handling complicated information-seeking tasks that involve multiple turns of information exchange. Due to the limited…

Information Retrieval · Computer Science 2019-01-14 Chen Qu , Liu Yang , Bruce Croft , Yongfeng Zhang , Johanne R. Trippas , Minghui Qiu

Product search is one of the most popular methods for customers to discover products online. Most existing studies on product search focus on developing effective retrieval models that rank items by their likelihood to be purchased. They,…

Information Retrieval · Computer Science 2019-09-17 Qingyao Ai , Yongfeng Zhang , Keping Bi , W. Bruce Croft

The major task of any e-commerce search engine is to retrieve the most relevant inventory items, which best match the user intent reflected in a query. This task is non-trivial due to many reasons, including ambiguous queries, misaligned…

Machine Learning · Computer Science 2025-07-15 Md. Ahsanul Kabir , Mohammad Al Hasan , Aritra Mandal , Liyang Hao , Ishita Khan , Daniel Tunkelang , Zhe Wu

Text matching systems have become a fundamental service in most searching platforms. For instance, they are responsible for matching user queries to relevant candidate items, or rewriting the user-input query to a pre-selected…

Computation and Language · Computer Science 2024-02-13 Mingzhe Li , Xiuying Chen , Jing Xiang , Qishen Zhang , Changsheng Ma , Chenchen Dai , Jinxiong Chang , Zhongyi Liu , Guannan Zhang

Web search engines are frequently used to access information about products. This has increased in recent times with the rising popularity of e-commerce. However, there is limited understanding of what users search for and their intents…

Information Retrieval · Computer Science 2020-10-23 Nikitha Rao , Chetan Bansal , Subhabrata Mukherjee , Chandra Maddila

Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in society, helping customers purchase products conveniently. With recent progress in natural language processing, researchers and practitioners shift…

Computation and Language · Computer Science 2024-11-25 Jie Zou , Jimmy Xiangji Huang , Zhaochun Ren , Evangelos Kanoulas

Recent works on representation learning for Knowledge Graphs have moved beyond the problem of link prediction, to answering queries of an arbitrary structure. Existing methods are based on ad-hoc mechanisms that require training with a…

Artificial Intelligence · Computer Science 2020-06-25 Daniel Daza , Michael Cochez

Search query specificity is broadly divided into two categories - Exploratory or Lookup. If a query specificity can be identified at the run time, it can be used to significantly improve the search results as well as quality of suggestions…

Information Retrieval · Computer Science 2021-10-12 Manoj K. Agarwal , Tezan Sahu

Building conversational systems in new domains and with added functionality requires resource-efficient models that work under low-data regimes (i.e., in few-shot setups). Motivated by these requirements, we introduce intent detection…

Computation and Language · Computer Science 2020-03-11 Iñigo Casanueva , Tadas Temčinas , Daniela Gerz , Matthew Henderson , Ivan Vulić

We address a not-widely-recognized subset of exploratory search, where a user sets out on a typically long "search quest" for the perfect wedding dress, overlooked research topic, killer company idea, etc. The first few outputs of current…

Computation and Language · Computer Science 2026-04-01 Queenie Luo , Gary King , Michael Puett , Michael D. Smith

Neural retrieval models have superseded classic bag-of-words methods such as BM25 as the retrieval framework of choice. However, neural systems lack the interpretability of bag-of-words models; it is not trivial to connect a query change to…

Click models are an important tool for leveraging user feedback, and are used by commercial search engines for surfacing relevant search results. However, existing click models are lacking in two aspects. First, they do not share…

Information Retrieval · Computer Science 2014-01-03 Dinesh Govindaraj , Tao Wang , S. V. N. Vishwanathan