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Artificial Intelligence agents represent the next major revolution in the continuous technological evolution of industrial automation. In this paper, we introduce a new approach for business process design and development that leverages the…

Artificial Intelligence · Computer Science 2025-07-30 Mohammad Azarijafari , Luisa Mich , Michele Missikoff

With the deepening of digital transformation, business process optimisation has become the key to improve the competitiveness of enterprises. This study constructs a business process optimisation model integrating artificial intelligence…

Artificial Intelligence · Computer Science 2025-11-13 Di Liao , Ruijia Liang , Ziyi Ye

Robotic process automation (RPA) has emerged as the leading approach to automate tasks in business processes. Moving away from back-end automation, RPA automated the mouse-click on user interfaces; this outside-in approach reduced the…

Artificial Intelligence · Computer Science 2020-07-28 Yara Rizk , Vatche Isahagian , Scott Boag , Yasaman Khazaeni , Merve Unuvar , Vinod Muthusamy , Rania Khalaf

Generating complex multi-turn goal-oriented dialogue agents is a difficult problem that has seen a considerable focus from many leaders in the tech industry, including IBM, Google, Amazon, and Microsoft. This is in large part due to the…

As businesses increasingly rely on automation to streamline operations, the limitations of Robotic Process Automation (RPA) have become apparent, particularly its dependence on expert knowledge and inability to handle complex…

Artificial Intelligence · Computer Science 2024-12-05 Laura Minkova , Jessica López Espejel , Taki Eddine Toufik Djaidja , Walid Dahhane , El Hassane Ettifouri

Dialogue systems have many applications such as customer support or question answering. Typically they have been limited to shallow single turn interactions. However more advanced applications such as career coaching or planning a trip…

While the proliferation of foundation models has significantly boosted individual productivity, it also introduces a potential challenge: the homogenization of creative content. In response, we revisit Design-by-Analogy (DbA), a cognitively…

Human-Computer Interaction · Computer Science 2026-02-11 Xuechen Li , Shuai Zhang , Nan Cao , Qing Chen

Business process automation is a booming multi-billion-dollar industry that promises to remove menial tasks from workers' plates -- through the introduction of autonomous agents -- and free up their time and brain power for more creative…

Artificial Intelligence · Computer Science 2020-01-13 Yara Rizk , Abhishek Bhandwalder , Scott Boag , Tathagata Chakraborti , Vatche Isahagian , Yasaman Khazaeni , Falk Pollock , Merve Unuvar

Client-designer alignment is crucial to the success of design projects, yet little research has explored how digital technologies might influence this alignment. To address this gap, this paper presents a three-phase study investigating how…

Human-Computer Interaction · Computer Science 2025-06-16 Daniel Hove Paludan , Julie Fredsgård , Kasper Patrick Bährentz , Ilhan Aslan

Large language model (LLM) agents have demonstrated remarkable capabilities in tool use, reasoning, and code generation, yet single-agent systems exhibit fundamental limitations when confronted with complex research tasks demanding…

Artificial Intelligence · Computer Science 2026-03-17 Aaron Shen , Alfred Shen

Design-by-Analogy (DbA) is a design methodology wherein new solutions, opportunities or designs are generated in a target domain based on inspiration drawn from a source domain; it can benefit designers in mitigating design fixation and…

Artificial Intelligence · Computer Science 2022-11-04 Shuo Jiang , Jie Hu , Kristin L. Wood , Jianxi Luo

To obtain good system performance, a DBA must choose a set of indices that is appropriate for the workload. The system can aid in this challenging task by providing recommendations for the index configuration. We propose a new index…

Databases · Computer Science 2015-03-14 Karl Schnaitter , Neoklis Polyzotis

This paper surveys the current state of the art in document automation (DA). The objective of DA is to reduce the manual effort during the generation of documents by automatically creating and integrating input from different sources and…

Computation and Language · Computer Science 2023-08-21 Mohammad Ahmadi Achachlouei , Omkar Patil , Tarun Joshi , Vijayan N. Nair

This paper surveys the current state of the art in document automation (DA). The objective of DA is to reduce the manual effort during the generation of documents by automatically integrating input from different sources and assembling…

Computation and Language · Computer Science 2021-09-27 Mohammad Ahmadi Achachlouei , Omkar Patil , Tarun Joshi , Vijayan N. Nair

Artifact-centric models for business processes recently raised a lot of attention, as they manage to combine structural (i.e. data related) with dynamical (i.e. process related) aspects in a seamless way. Many frameworks developed under…

Artificial Intelligence · Computer Science 2015-05-05 Michele Stawowy

Collaborative Business Analysis (CBA) is a methodology that involves bringing together different stakeholders, including business users, analysts, and technical specialists, to collaboratively analyze data and gain insights into business…

Human-Computer Interaction · Computer Science 2023-04-24 Olga Cherednichenko , Fahad Muhammad , Jérôme Darmont , Cécile Favre

This work enhances the ability of large language models (LLMs) to perform complex reasoning in 3D scenes. Recent work has addressed the 3D situated reasoning task by invoking tool usage through large language models. Large language models…

Artificial Intelligence · Computer Science 2025-08-22 Jiayi Song , Rui Wan , Lipeng Ma , Weidong Yang , Qingyuan Zhou , Yixuan Li , Ben Fei

Knowledge work demands sustained self-regulation, prioritization, and reflection-yet existing planning tools only partially support these needs. Digital to-do list applications feature task persistence but lack goal representation.…

Human-Computer Interaction · Computer Science 2026-04-22 Simon Bohnen , Gabriel Garbers , Lukas Ellinger , Georg Groh

Business Process Management (BPM) is a central element of today organizations. Despite over the years its main focus has been the support of processes in highly controlled domains, nowadays many domains of interest to the BPM community are…

Artificial Intelligence · Computer Science 2017-10-23 Andrea Marrella

Artificial Intelligence (AI) is being increasingly deployed in practical applications. However, there is a major concern whether AI systems will be trusted by humans. In order to establish trust in AI systems, there is a need for users to…

Artificial Intelligence · Computer Science 2021-02-16 Quratul-ain Mahesar , Simon Parsons
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